i would never expect a refund without a receipt. If i need to exchange a gift or return it for what ever reason I normally ask the original gifter if they still have the receipt. Most times now when when get/receive gifts in our family we keep/give the receipt (especially if we send gifts out of the state to family) – I have no objection if i gift something and it’s not quite right for the recipient and they want to change it.

See all “Big W’s Return Policy Change That You May Not Know About” product reviews

Published 16th October 2019

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