As someone who worked in retail, I know how frustrating it could be when someone didn’t have a receipt. I always keep my receipts and learnt to take a photo of the receipt with my phone and then email the photo to myself. Within my email I have a special folder just for receipts. Never lose anything.
In saying that, I often receive gifts for my kids without receipts. I found it handy when it was something I knew my kids had doubles of, or had grown out of. I’ll just make sure I ask relatives to send receipts with the gifts too, just in a special envelope, so kids don’t see it.
I wonder if they will stick to the policy at Christmas though? That’s usually the time when most people go to return items without receipts.


See all “Big W’s Return Policy Change That You May Not Know About” product reviews


Published 24th October 2019

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