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When an accident occurs, knowing how to call Triple 000 in an emergency can be the difference between a positive outcome and dire consequences.

Often young children and toddlers can be of huge assistance in emergency situations.

By preparing and educating the kids on what to do should they need to call Triple 000, you’ll be able to call on them for assistance.

When your call is connected to emergency services you’ll be asked by the operator which service you require – Police, Fire or Ambulance.

In the event of a medical emergency always ask for an ambulance.

What is the exact address of the emergency? It’s important the kids know their address or can read from somewhere their address – it’s good to have these on a magnet on the fridge. The officer will ask for the state, suburb name, street address and nearest cross street or location you are calling from.

What is the phone number you are calling from? Again, have this information on the same magnet/card on your fridge. If you don’t have a landline ensure you have mobile number(s) detailed.



Tell me exactly what happened? It’s now when the kids may stumble over what’s happened, so long as the child can give general information, it will assist the operator.

Next the operator will ask how old is she/he? Again, an approximate will be fine if the child is calling.

Is she/he awake and breathing? Prepare the children that sometimes in an accident it can look like someone is “sleeping” or could stop breathing. Remind them while it may be scary their job in calling emergency services is helping this person and the operator can offer positive encouragement.

By taking some measures in advance, you can be assured that the kids will do their best in an emergency, with the correct guidance and knowledge.

First Aid For You’s Kids Course details all of this and age appropriate first aid skills. Please note, these tips and advice are no substitute for first aid knowledge.

A first aid course – especially one dedicated to teaching children first aid and how to call Triple 000 is so important and you’ll be grateful your child spent the time learning the vital skills.

Have you taught your kids what to do in an emergency? Please share below.

Image courtesy of Shutterstock.com
  • Very good article, we must trust our children can do what’s right.

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  • I really must get onto this. It’s something I’ve overlooked.

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  • The trick is how to educate the imaginary child that a non emergency doesn’t require calling 000

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  • It’s very important for the little one to learn about emergency situations.

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  • Some very wonderful children out there who have been taught well and saved their parents in an emergency.

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  • I’m pleased my 2 older grandkids can give the necessary information if required & I’m happy for them to answer my phone when they visit as that gives them the skills to ask politely who is calling & help me out also.

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  • Lke it

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  • Great article thank you. Something I must start teaching my toddler

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  • we should always call the abulance in emergency

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  • Definitely across this as it is so important. Needs to be taught when they are very little!

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  • Great article all children should be taught this at a young age. I think they should also do first aid courses in schools.


    • Basic first aid should definitely be taught in schools and other places too.

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  • I have taught my kids from a young age how to ring and call for help in an emergency and got them to practice the home phone number address and suburb in case it is required

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  • Good article great advice, my kids like the “training runs’ we occassionally have re this. They are well prepped!

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