My toddler recently hurt herself really badly at daycare, hitting her head and split it open as she ran into a sharp piece of furniture that was at her head height. Daycare called an ambulance before we got there and before we could take her to the hospital itself. The bad thing is that we didn’t have ambulance insurance at the time as we come from the UK and were ignorant to the fact it was a separately billed service. Our little one needed stitches under anaesthetic and now has a big scar on her forehead. We got billed a significant amount for the ambulance , which we didn’t actually call and have been battling with daycare to get it waived as it was their negligence that this all happened in the first place.
We pay alot for our toddler to go to daycare so feel like the minimum goodwill would be to pay the ambulance cost. They have their bums covered as they do mention in their terms and conditions about the fact they will call an ambulance, but I’m angry that my child now has a prominent scar due to their negilence. They so far are only willing to cover around 70% roughly as a maximum.
What would you Mums do?
Some peoole have suggested we take legal action but I’m uncertain that we would get anywhere.
Keen to know if anyone has been through anything similar?
Posted anonymously, 6th February 2020