Luckily for the airline the kids didn’t decide to open the boxes in the storeroom! I would have thought the lounge a more appropriate place to put the children. A bit more comfortable than a store room. I don’t see an issue with them contacting the grandparents as they were the ones expecting the child. The grandparents should then be responsible for notifying the parents. As annoying as it is all 3 kids were well looked after and made it to their destinations

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Published 19th October 2019

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