A new Medibank ad is being criticised for “mum-shaming”.

The ad, which has aired on free-to-air TV, shows a mum in exercise clothing leaving the house while her daughter provides a voiceover.

“Thanks mum, thanks for walking out,” the girl says.

“For coming home late for like, the second time this week.”

Throughout the ad, the father is seen alone with the kids while the mum comes and goes.

“That’s it, focus on yourself,” the little girl continues. “Just look at what you’ve done to us.”

The ad finishes with the mother and daughter lying together on a trampoline, with Medibank’s voiceover encouraging people to care for themselves as “it impacts everyone around you” in a positive manner.

A comment from one mum on their Facebook page reads, “This commercial is disgraceful. It is well known that Mum’s all over the country carry guilt about trying juggle a family, a spouse, a career, a home, a social life, a fitness routine etc etc. Your commercial has missed the mark with its sombre music and depressing voice over. You’re not inspiring me to take care of myself, you just magnified my guilt for wanting to!”

Medibank responded saying, ” By no means is our intention to make people feel guilty, especially all of the amazing, hard-working parents around Australia. We want to support all Mums and Dads to look after themselves!

“We know that self-care can sometimes feel selfish and we’re trying to challenge that stigma by showing the amazing knock-on effect that caring for yourself has on those around you.”

Twitter has also exploded with people sharing their disgust at the ad.

In a statement to Yahoo News Australia, Medibank chief customer officer David Koczar said the ad “aims to challenge the notion that it’s selfish to take time out to look after yourself”.

“We’re sorry if people have taken our new ad to mean something other than what is intended,” Mr Koczar said.

“We want to inspire all Australians to make positive, healthy changes not only for themselves, but for those closest to them, and our Live Better campaign aims to challenge the notion that it’s selfish to take time out to look after yourself.”

He added mums “often feel guilty” for taking time away from family to do something for themselves and the ad “is not designed” to shame them.

“Rather it aims to highlight the benefits that come from a parent taking time for themselves to exercise and the positive impact that has on the rest of the family,” he said.

“The campaign tag line, ‘When you live better, we’re all better for it’ speaks to the positive impact that caring for yourself has on everyone around you.”

Recently we shared that the Heart Foundation was forced to CANCEL their latest Campaign Following Backlash. read more here. 

Do you think the ad shares the wrong message?

Read more:

  • Yep it’s kind of putting thoughts in a kid’s mind when they will see this ad. Nope, not positive at all.


  • It’s a strange message indeed. It talks about how caring for yourself affects positively the environment you live in, but the girl thoughts say something else. You can read sadness and disappointment in that. Not a positive message for sure.


  • It’s a ridiculous advertisement but in a way its served its purpose its viral.


Post a comment
Like Facebook page

LIKE MoM on Facebook

Please enter your comment below
Would you like to include a photo?
No picture uploaded yet.
Please wait to see your image preview here before hitting the submit button.
Your MoM account

Lost your password?

Enter your email and a password below to post your comment and join MoM:

You May Like


Looks like this may be blocked by you browser or content filtering.

↥ Back to top

Thanks For Your Star Rating!

Would you like to add a written rating or just a star rating?

Write A Rating Just A Star Rating