Hello!

Hi mums,
I am in desperate need of an advice and guidance. Please help!
My daughter has been given the title of choir captain and has been acting in the role for this whole year. When the year book arrived couple of days ago, we were shocked to see that school has made a mistake and put another student’s name instead of my daughter. As anyone can imagine, she broke down and started crying. She was devastated and heartbroken. I have contacted the school and asked them to fix the mistake they made but the only solution they offered was to print a new copy for our family only. I cant help but to think how irresponsible and unjust this is. I feel helpless and don’t know what I need to do next. So I ask anyone for some wisdom and guidance as to how I need to navigate myself from here onwards. Please help…


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  • It’s understandable that you and your daughter are upset. This yearbook error is not only a mistake but also a significant oversight that minimizes your daughter’s hard work and accomplishments as choir captain. While the school’s offer of a corrected yearbook for your family is a start, it doesn’t address the broader issue. This error likely affects how your daughter perceives her contributions to the choir and her value within the school community.
    Clearly articulate how this error has affected your daughter’s feelings and how it undermines the significance of her role. Suggest a more comprehensive solution, such as:
    A formal apology: A sincere apology from the school to your daughter, perhaps even in front of the choir or during a school assembly. A public acknowledgment of your daughter’s contributions as choir captain, perhaps through a school newsletter or a special presentation.
    But also focus on her accomplishments: Remind her of all the positive contributions she made to the choir throughout the year.


  • Oh that must have been so disappointing for your daughter – can totally understand her tears. As year books etc are such a big expense for schools, I would take up the offer of the correct version for yourself, and accept that mistakes can happen. You, and your daughter will have it to look back on.


  • I would be taking the new copy as it is something she can look back on and treasure if she is one who keeps those sorts of things, or even for yourself. Meantime this is a great opportunity for you to explain to your daughter that mistakes do happen and the happen all the time and we all have to live with them. It is very unfortunate, but the school obviously cannot afford to reprint all the books and recall and redistribute them.


  • I would take the new copy because there is nothing else you can do but I think this is a great occasion to have a honest conversation with you daughter an explain that life is not perfect and people make mistakes that affect others, but thats just how it is


  • I can understand your daughters disappointment and agree you should certainly accept the new copy for your daughter and your family and would discuss if some kind of rectification could be made. I would also suggest that you as a mum help your daughter to cope with this disappointment and encourage your daughter to shift her focus and concentrate on relationships where her efforts are valued. And show how much you value her


  • I also agree with ‘Tessie Said’ take the re-print of a new copy of the Year Book. In years to come you have that story of the human error and had that rectified, as you can produce the new copy and hopefully a letter of apology from the school.


  • The comment posted below by Tessie is quite sound and good advice on this situation with the book. A reprint for your family and an amendment is a good idea. Unfortunately administrative errors do occur and finding a way to work with the school to have it rectified is a sound idea.


  • I would accept the offer of a reprint of the book for your family for starters. Maybe they can add an excerpt for the other yearbooks or a sticker to go over the other name accidently printed. I know it means a lot to your daughter now but in years to come, it won’t matter as much to her. I think the school should also apologise directly to your daughter at the next assembly


  • I would also be sad for my daughter, but I understand re printing all the copies is a total waste of money and paper.
    I’d expect a reprint for my daughter only.
    One day the book will end up in the recycling bin after not being looked at for 20 years.


  • You should definitely get the reissue for your family. Perhaps they could print a one or two page insert to be given to every other family, to put in their yearbook. Or a sticker to go over that section? That would be less expensive than reprinting all the books.


  • This is really sad for your daughter, it’s always disheartening when your achievements aren’t properly recognised. I would take the school up on the offer of a reissue for you, but I imagine it’s not possible to reissue for everyone. Unfortunately these things happen. My SIL topped her graduating class for first class honours in her medical degree and wasn’t properly acknowledged at the ceremony. All they could offer was an apology. Then we made sure to sing her praises and remind her what an incredible feat she achieved, and your daughter should be hyped up the same.


  • Look, I can understand your daughter’s and your frustrations in relation to this, but it does seem like an honest mistake. It must be very frustrating for you, and it would seem unfair that it’s only your copy that is fixed, however, you must understand the great expense involved with reprinting all of those year books. They have offered a solution for your family, and in all honesty all the other families probably aren’t all that concerned about your daughter’s role (no offence). It is a big deal for your family, but not really for anyone else’s. Everyone would obviously know and recognise your daughter’s achievement now when it’s important and only your family will really have a need to look back and remember.


  • this happened to me with my son’s names being mixed up in year 12 and I was given a whole new book as this was the only solution they came up with…. know how this mum feels


  • I can understand they can’t print new year books for the whole school, that is too much work and too expensive as well.
    My first thought was too that they could however write a rectifying email to the parents of all students. I would drop an email to the principal and / or request a meeting in person.


  • Unfortunately they probably cant afford the cost of redoing them for the whole school. An acknowledgment that goes out to all parents would be a good move on the schools part. They should own up to their mistake and give the credit to your daughter, maybe an email would be good. I would probably email the principal and let them know how upset your daughter is and ask them to send something out. I would be very upset too x


  • I think it would be a lot of work for the school to print out more copies so they prefer to pick the easier option of just fixing it and print a copy for you. Don’t take it personally , at least they did fix the mistake and acknowledged it.


  • That’s so frustrating, and you’re right to feel upset. Try escalating to the principal or school board, and push for a public acknowledgment like a newsletter mention or assembly shoutout. Stay firm they need to do more than just reprint one copy.


  • I didn’t think we had year books in Australia? Just take it as a life lesson. Things happen and you can’t expect them to reprint everyone’s books. I’m sure this has happened to many. Left out of the book, name misspelled, wrong name on photos etc


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