I never use it, I find it a waste of money, makes the washing machine get sticky and I get migraines from a lot of scented stuff so we steer well clear of it
I love the smell, so use it on our bedding but with the towels, I put them in the dryer for five minutes when they are almost dry to make them soft, so don’t bother
I use it in every wash but i dont believe its absolutely necessary, I just like the fact that everything smells so nice and towels are super soft. I hate scratchy towels.
Shoni, If your washing is stiff there is a good chance that the detergent is being completely rinsed out of your washing. You could be using more than you need. I find you often don’t need as much as the instructions on the packet states. Also using too much may not get your clothes any cleaner anyway.
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