That is terrible I had a similar experience with a company thankfully without the $100 of phone calls though or I would have been super angry

Omg that’s terrible I hear ya hun I also had the same problem many years ago it’s shocking with customer service these days what ever happen to the way they use to help their customers I say lack of respect and communication these days.

I think it is horrible to try and get you on double bill.s and I sure with you account number number and give them heaps even threated them with the provider

I am so sorry to hear what has bean done to you and there is now way I would pay double bills

How very disgraceful that it actually cost you money because of their lack of customer service. It’s terrible that you are out of pocket $100 because multiple people couldn’t do their jobs properly. I really dislike how as consumers we are kind of being treated like lemmings of late. These big companies think they can do whatever they like. I have been on hold to places for my whole lunch break at work and then of course when you finish work some companies you can’t contact because it’s after hours. Bring back good old fashioned customer service I say.

How awful. It shouldn’t be that hard. Glad it’s all sorted now!

What a pain,my don’t need that, it’s stressful enough moving.

We used to have this all of the time at the office I worked at – so many companies claim not to have been told to close accounts. It took so much time and energy just to get them to close the account and then we had to argue about the extra bills which were sent after we’d first asked for it to be closed!

I recently wrote a post very much the same issue. Glad you rang the right people as this is the only way to deal with them. But it is frustrating and I do know, why should we have to deal with it.