Hello!

For context, I have a 2.5-year-old son and he has been going to childcare for about few months. So far all seems well and he seems to like childcare and the staff.

This has been on my mind and I wanted to get some other opinions. I was on a Facebook mother’s group and a woman posted something. She said that as she was dropping off her child at childcare, she became really shocked and angry about how an educator treated a different child. She said the boy seemed to be new to childcare and was crying a lot. And that the educator said to him apparently passive aggressively: “Stop crying. You’re making everyone else cry. Mum is gone now”.

The poster said she was furious that the educator talked like this and invalidated the boy’s feelings. She said she contacted the director of the childcare and made a complaint about the educator. And she also wanted to contact the boy’s mother directly and let her know how the staff member talked to her son. She wanted to pretend it’s for a play date and ask the staff for her phone number. She also said that she wants to take her daughter out of that childcare because she’s worried the staff member could talk like this to her daughter.

I replied that maybe she doesn’t know the full story and the boy has been coming for a while and the crying isn’t actually new. And that working in childcare is a really hard and low paid job. That maybe the staff member was having a bad day. I said since she had already made a complaint, why take it further and seek out the boy’s mother herself. I said it’s for the manager and boy’s parents to handle it further.

I wouldn’t say people attacked me but I did get a number of replies saying they don’t agree with me. One person said they’d want the other mother to reach out to them and tell on the staff member. And someone else said yes definitely pull your daughter out of that childcare. Everyone kept saying how awful it was that poor boy was crying and to show some compassion, etc.

The thing is, I feel bad that people seemed to think I was some kind of bad person. But in reality I actually didn’t feel bad about what I said. I did say afterwards the way the staff member spoke to the boy wasn’t good. But I also didn’t think it was bad to the point to pull your own child out of childcare and even call the other parent yourself. I was thinking the staff member could have been new and had a bad day. And maybe if the manager spoke to her, she wouldn’t do it again.

Also everyone seemed to be saying “Poor boy, my heart is breaking he was crying.” I don’t know if I’m not as compassionate but to me initial crying at childcare seems like a normal thing that most children do. My son cried for the first three weeks or so but now seems to really enjoy childcare. I just don’t get why it’s such a big deal they’re crying like they’ve had some kind of accident?

Am I wrong?


Want more real mum questions sent to you?

You'll need to check this email to complete your signup.
  • I agree that kids crying is pretty normal. The educator acted badly, but I also agree that it’s a bit of a question whether it’s a one off or a everyday way of interacting with the kids. I do know a parent who pulled her kid after she found educators weren’t offering him any comfort when he cried. I agreed with her.


  • It sounds like you were just trying to bring a balanced perspective, and honestly, I agree—while the staff member’s words weren’t great, it doesn’t necessarily mean they’re a bad educator or that the whole childcare is terrible. Kids crying at drop-off is super normal, and while it’s important for staff to be kind and supportive, they’re also human and have tough days. You weren’t being heartless, just realistic. It’s good that a complaint was made so it can be addressed, but tracking down the parent feels like overstepping.


  • I think perhaps everyone reacts in a different way.
    I agree that to say you are going to remove your child because of it seems like a gross over reaction. Also wanting to get in touch with the boys Mum again seems an over reaction and as if she is just out to cause trouble.


  • I don’t think you are wrong, or bad, I just think you had an opinion on the subject and said it. I don’t think I would be as game as you to answer a poster on Facebook if I disagreed with their views. I don’t use social media, and never want to, because I have heard so many comments about being taken to task when someone has done it. We all have our own opinions and ways of rearing our child and rather than complain on Facebook, if it were me, I would just do what I thought best and leave it up to the authorities. Most institutions that are not as good as another in the same business seem to be known about quite quickly and if I were worried I would then change where my child went. But please stop worrying about the reaction to your post.


  • No you’re definitely not wrong. Myself, I think this has been blown out of proportion. How do we know the childcare person said that passively aggressive or not. We weren’t there. Plus, I think a lot of mothers and I’ll probably get into trouble for this, are like helicopter mothers. They hover around not doing anything constructive and don’t let their children experience natural life or behaviour. How do we know that what she says is true? This is one side of the story. Children often cry and it does set the other kids off and I really don’t think the worker was being mean. Just practical. Some people thrive on drama. If she was so worried about it why didn’t she step in there and then instead of complaining to the centre? Just more drama.


  • No, you are not a bad person for having an opinion. People tend to forget that others have feelings when they are responding to comments on posts. I think you had some valid points; children often do cry when dropped off at daycare and without actually hearing the worker myself I would be hesitant to make judgement. It may not have been the best response to a crying child but the “tone” in which it was said is also important and “passive aggressive” could be misinterpreted.


  • I think the educator’s response on the crying child was not okay indeed. I don’t think you’re not a bad person for contacting the director of the childcare and making a complaint about the educator. Since the educator didn’t respond to your own child, it makes the situation a bit more complex and it is probably not appropriate to talk directly to the educator. I would certainly watch/observe this educator how she treats your own child.


  • I tend to agree that it’s up to the childcare Director to contact the parents, but what if they don’t? The comment sounds like time has been insinuated and yes Peri much all myths cry at some point at daycare and yes it tends to set any other image kids off… to me this sounds like a storm in a teacup… but if it was something more severe? I would want to know! If I was the other parent, I would want a guarantee from the Centre Manager that they’ll contact the parents given its in FB!


  • Good on you for commenting as their are so many people out there that will comment very nasty things back at you. I have heard feedback that some daycares have had issues like this but i also know many daycares that are just wonderful and so good for kids. I think it every child is different. My daughter went through many different emotions at different times when at Daycare and sometimes it had nothing to do with the daycare it was just that she wanted to be with me and sometimes another kids was being mean to her. It is important to know all the facts before judging.


  • I’m in agreeance with you. It can taken out of context completely when we weren’t there to witness the tone The woman complaining may well be correct but she may also be an over the top parent. We will never know because we weren’t there. It has been reported and dealt with.


  • Firstly, you’re game for commenting on a Facebook thread hahah. I could never, it gets so ferocious. But I lean towards your thoughts and feelings here. If the childcare worker was being outright mean it would be cause for concern, but kids cry when they don’t get what they want (ie having parents around). Could they have been kinder? For sure. But I wouldn’t take this one moment to assume they are a terrible person around kids.


Post your reply

To post a review/comment please join us or login so we can allocate your points.

↥ Back to top

Thanks For Your Star Rating!

Would you like to add a written rating or just a star rating?

Write A Rating Just A Star Rating
Join