It’s not hard, I’m sure you’ve worked it out already. By the way, it’s upload, not download

Once you are on your profile page, click on the add photo option. Then select where you want the photo to come from. Select your photo and click it. Should upload, mine takes a little while, so be patient

This site is so helpful!

This help me out too thanks as I had no idea

thanku mums

set up a photo on the desktop. easier to find. Once you open the upload profile pic option, select the location (to find the file from) as DESKTOP. Pick your photo, hit up-load

Hey! You are not dumb – be easy on yourself! Technology can be darn tricky!

still having a bit of trouble so I am waiting for my cousin to come maybe she will understand better as she uses the computer for work… I must be dumb

Would love to know how you go/went with downloading a photo?

You are welcome!

Thanks for posting that mom90758. Will try next time I am on the desktop computer.

Were you able to upload your picture?

mom90758 has given great advice. Sometimes adding photos does go ‘wobbly’. I keep trying and eventually they work! Good Luck!

Hi if you click on profile & under your contact details in the second section All About you, under your date of birth you click on profile picture & then you need to find your picture saved on your laptop.Once you’ve selected the one you want then click upload. Lastly click save changes at the very bottom of page.

Hope this all makes sense. Good luck!

You could resize the picture by simply using the Snipping Tool
http://www.infolet.org/2014/09/convert-image-format-jpg-png-gif-resize-without-any-software.html
If you check this article it explains you exactly how to do it.

If you check in the Help page
https://mouthsofmums.com.au/help-page/
you will read the following:

“How do I add an ‘avatar’ (picture for my account)?”
When you are updating your account here you will be given the option to add a picture to your membership, you will find this under the heading ‘A little about you’. You need to have a compatible image on your computer ready to upload and the acceptable formats are jpg, gif and png and the maximum image size is 100KB.

oh well maybe if we all wait,,, SOMEONE out there may know hey…

I am having issues with this too. Can’t do it from phone or computer.

I have the same issue i have no problem with sending them in emails or by sms. But every photo i try to down loa i just get told the file image is to big. How do you down size the image on a photo.