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Average Ratings (from 155 ratings)
Overall star Rating
I found the site easy to navigate
The Ways to Save Tips were helpful
Completing my customer profile was easy
I would recommend My AGL IQ
Advice was practical and could help me save
My AGL IQ :
4.01 out of 5 based on 155 reviews.

As mums, energy consumption in the household is always a concern.

Which is why we’re excited to announce the AGL product review of  My AGL IQ® – A new online way to track and help reduce your energy usage.

AGL is proud to tell you about a new way to help you achieve your energy savings goals by allowing you to monitor your energy usage.

My AGL IQ is a world class energy reporting tool, developed by AGL in Australia specifically for Australian customers. It is available to gas and electricity customers^, including solar customers.

We’ve made it easy for you to see how much energy you’re using and how this translates to dollars and cents for your household.

My AGL IQ can help you in three important ways.

1. See – how you use energy.

  • Track how much energy you are using and how much your usage charges are.
  • Compare your usage with Similar Homes*.
  • Compare your current bill to previous bill periods.
  • See how the temperature can impact your energy usage.

2. Act – make a plan to do something about it.

  • Build a personal energy saving action plan.
  • Complete your home profile to receive more targeted energy saving advice and tips.
  • Set goals and track how you are performing against them.

3. Save – reduce your energy use.

  • Reduce your energy use by taking practical steps.
  • Reduce your greenhouse gas emissions using energy saving tips.
  • Save on your energy bills by reducing your energy use.

Not an AGL customer yet?

If you’re not an AGL customer, you can click here to sign up to a great energy deal in 3 easy steps. Just use this VIP code: aMOMS.

As an AGL customer you’ll receive a great discount on your household electricity and gas market rate usage charges# plus:

  • 24/7 Access to AGL Energy Online
  • Earn 1 flybuys point per $1 spent on your home energy bills. Simply link your AGL account(s) and flybuys membership and sign-up for AGL Energy Online and eBilling.~

And of course you’ll have 24/7 access to My AGL IQ to track and help reduce your energy usage.

Please note, this is an online offer only and may be subject to change.


To get started, simply log on to AGL Energy Online and you can start filling out your My AGL IQ profile straight away.

If you haven’t registered yet for AGL Energy Online, don’t worry – it’s easy. Remember to have your account number and name as it appears on your bill to complete your online registration. In a few minutes you’ll be on your way to tracking your energy usage.

Smart electricity meters – If you have a smart meter that is not manually read, then your energy usage is updated daily and you can monitor your usage in 60 minute intervals. This means you can see how your usage changes when you turn on your TV, or use your washing machine.

Basic meters – electricity and gas. If you have a manually read electricity meter or a gas meter, your usage information for each billing period is displayed in an easy to read graph. This allows you to compare your energy usage and usage charges to previous billing cycles.

Compare your usage – With My AGL IQ, you are able to compare your usage to Similar Homes* and see if you’re using more or less energy on average. And with a completed home profile we can provide you with more relevant energy saving advice and tips, which are more in line with your energy usage and lifestyle.

Set targets to save – Once you’ve created a home profile and begun monitoring your energy usage, you can start making changes to lower your energy usage and save on your bills. By monitoring your energy usage and bill amounts, setting goals and implementing practical tips, you could reduce your energy usage. If you’re an electricity customer with a smart meter that is not manually read, you could also monitor your bill projections as you go.

It’s as easy as:

  • Setting a goal.
  • Reducing energy usage by taking practical steps.
  • Tracking how you are performing against your goals.

My AGL IQ is free and exclusive to AGL customers and is accessible 24 hours a day via AGL Energy Online to:

  • Residential and small business customers.
  • Gas and electricity customers^, including solar customers.
  • Customers in NSW, QLD, SA and VIC.
  • Customers with smart electricity meters, or basic electricity and gas meters.

For more information about My AGL IQ, visit: www.agl.com.au/MyAGLIQ


^My AGL IQ is not available for certain accounts including bulk hot water.
*Similar Homes means homes of AGL customers which, based on data we have collected from various sources and our statistical modeling, we deem to have similar usage characteristics to yours. Our statistical modeling may be recalibrated and refined from time to time. Any comparisons to Similar Homes are based on your current rates. My AGL IQ is a registered trademark of AGL Energy Limited.
#The discounts apply to peak, off-peak and shoulder energy usage charges, and will appear as a separate credit (GST exclusive) on your bills. The discounts do not apply, for example, to fixed daily energy supply charges, demand charges or AGL Green Choice™ charges. Different energy tariffs apply to solar customers. For full details visit agl.com.au/AGLVIPoffer.
~Offers only available in VIC, SA, NSW and those parts of QLD where AGL operates. ActewAGL, Powerdirect and AGL business customers are not eligible for points from AGL. Terms and conditions and eligibility apply. See flybuys.com.au/AGL for more details. Customers must link their AGL household account and flybuys membership, and sign up to AGL Energy Online and eBilling, to receive flybuys points.

Published 17th June 2013


  • AGL IQ is great

    Love the features and how easy it is to use, being to see how my power usage compares to other similar homes is great too. The power saving tips are awesome and i love the save setting too, overall a great tool and so easy to use 🙂

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • wonderful company

    I have been with a few different electricity companies before I settled on AGL. They are a fantastic company that are leading the way in the future of electricity.

    Their costs are low, we have seen nowhere near the jump some of our friends have. This site allows you to monitor what you are doing and when, putting you in full control of your bill! Highly recommend!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • great product

    i found this really handy great for money concious/savvy people.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Wow this is soo helpful

    wow I completed the first 2 stages then logged on a week later and I have saved $74 from my last bill period..it definately works in helping to save money!! five stars!!!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Fabulous product to help save money and the environment

    I just registered for My AGL IQ online. It was quick and easy to do and it has lots of handy little tips on how to reduce my energy consumption. I’ve only just received a bill, so given I follow through with AGL’s tips, it will be interesting to see how the changes made effect the next bill.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • My AGL IQ is wonderful

    I found everything so easy to set up and to use it only takes a few minutes and after you enter all relevant details it helps to calculate your electricity usage and ways to save on your usage ultimately saving you money well worth the time and I spent setting it up

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Easy as 1, 2, 3.

    I wasn’t chosen for this review, but I have been using the AGL IQ for over a month now. I found it very easy to set up and use. It’s pretty much dummy proof. I think the other electricity companies should look into doing this. I have personally recommended this to many friends and families. I love the graphs, they allow you to compare over time and in different ways and compare to others similar.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • This is a great way to start saving money

    So far I have done my IQ home profile and it was so easy to set up it only took a few minutes and the questions asked were very practical and easy to answer.
    I think it is great that AGL is creating a program to help families break down their bills and save money

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Easy to use and a great way to save

    I was already registered for AGL online so setting up the MY AGL IQ was fast and easy. I love that I can go back and look into my history and also compare my energy usage with similar homes.
    Setting up the profile was simple and it gave me some great tips on saving power. With not having off-peak my bills are always huge, so this is great. One thing I did find by using the history comparison is that although my bill was higher last quarter compared to the same time last year, my usage was a lot lower, so it showed that the increase in my bills is not caused by consumption, but rising prices.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Absolutely fantastic. I love the agl iq. Helped me to save money on my energy bills

    As an agl customer this is fantastic for me. It has taught me ways to save on my energy bills. And all energy saving tips I can do in my home. Which I never knew before. I have saved heaps on my bills.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • tried and failed

    After reading reviews on here, I thought I would try. I used to work for a power company, so I have a pretty good idea about electricity consumption. ( I will admit AGL were our competitors in the market) I looked at switching and using this device, but AGL made it so difficult it all fell through. We live in a second house on a property, and despite inputting meter numbers and NMI’s they still could not get us transferred. The website was also a little difficult for me to navigate.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • AGL making it easier to manage

    Easy to use and navigate. Found setting up the profile easy to do. The information available to me was easy to interpret and valuable in being able to check my usage and look at ideas to save on usage as well as comparing to others. Would recommend this to others.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • easier then what i thought..

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Second Review - I like My AGL IQ

    This is my second review as I had to wait for another bill to come in. I can now compare 2 bills together to see if my energy consumption is more or less. I love that I can see what time of day I am using the most energy in and on what days. I think it’s great that the breakdown is all there in front of me and it’s easy to read and understand. I will definitely keep using this great tool!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • •Customers with solar energy systems are unable register. Neither are commercial accounts, those with bulk hot water or those who are registered for Life Support
    •The AGL IQ’s savings goals and tips give good detail. We will profile and assess these in more detail in a future post.
    •The only portal that displays and hourly temperature chart.
    •Like most portals the usage costs do not take into account “other items” on your bill including concessions, discounts, fixed charges and other adjustments
    •You must be an AGL customer.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Its great n easy to use

    I have been with AGL for a while now, and i find this a great and easy to use, i know how much i owe and how i could save more money on my use.. And gives my some idea tips to help me save a bit more, Like turn lights of when not in that room..

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • great product

    i found this really handy great for money concious/savvy people.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • My AGL IQ

    I love my AGL IQ it’s a fantastic product. I registered for agl iq I implemented alot of the suggestions to cut down on my energy usage, I have today received my first bill since signing up and my bill is cheaper then I expected. I would recommend AGL IQ to everyone and see how it works for you. I am going to keep using it.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • My AGL IQ

    I registered for agl iq I implemented alot of the suggestions to cut down on my energy usage, I have today received my first bill since signing up and my bill is cheaper then I expected. I would recommend AGL IQ to everyone and see how it works for you. I am going to keep using it.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Love it

    After I registered for agl iq I implemented alot of the suggestions to cut down on my energy usage, I have today received my first bill since signing up and my bill is cheaper then I expected. I would recommend AGL IQ to everyone and see how it works for you. I am going to keep using it.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • I love my AGL IQ it's a fantastic product.

    I have been using my AGL IQ for some time now, Myself being a techy i found it to be a great product to work with and use. I have been watching my bills and have saved a significant amount on my bills through the great way to save tips being very helpful. The advice given was practical and helped me save on both my electricity and gas in my home.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • AGL IQ has helped me reduce our energy consumption

    We had received our bill but it was a little more expensive mostly due to having a new bub at home trying to keep the house warm. I am using the tips on the site and have set goals to reduce our bills. I thing AGL IQ is a fantastic tool.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Absolutely fantastic. I love the agl iq. Helped me to save money on my energy bills

    As an agl customer this is fantastic for me. It has taught me ways to save on my energy bills. And all energy saving tips I can do in my home. Which I never knew before. I have saved heaps on my bills.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Confused Confused .. Need HELP using it!!

    🙂 Pretty confused just reading the reviews. 🙂
    🙂 Personally need someone to stay with me explaining & showing me how it ALL works & someone with PATIENCE!! 🙂

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Usefull tool to get the kids involved

    I’ve stated showing my son My AGL IQ so he can see how much more gas we used compared to a home/family the same as ours average. It’s made him realise we use far too much, considering it’s just for hot water and cooking. He doesn’t seem to complain do much when I ask him to get out of the shower and often asks to check the My AGL IQ web site. Let’s see how the next bill from AGL goes 🙂

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • A good idea for every family

    I have now received my bill and it was a little less than usual which was nice. I will continue to watch our hot water usage as I am sure that will help to assist us to lessen our costs. I was also unaware as I am sure a lot of people are that there are several discounts you can ask for if you are low income family so I will be asking for the energy rebate and the low income family rebate which are both taken directly from your bill per quarter and works out to be $87 per bill, which is a huge amount and will be a lifesaver. So, more knowledge on what you can as for and less hot water usage should see us with a cheaper bill, #1 priority!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Very disappointed

    After receiving our first bill after implementing massive changes in the way we use electricity it has actually gone up by $143. I am guessing this is because we were advised to review the plan we were on by an independent advisor and discovered we could have been on a much cheaper plan for many years. Within 6 weeks of moving to the new plan AGL increased our rates. If we were not locked into this new plan we would be moving energy companies. Boo to AGL.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Great product but find it difficult to even find time to log on and use it. With 3 young children in the house and only one computer I didnt get much access time. I think its a great way to monitor usage.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • I love this product

    I love watching my savings since I set up this product, I have saved hundred of dollars per year I have received 3 bills since I set this up, and I am keeping my usage down and the graphs show me that I’m doing this better than similar and energy efficient home with the same under compare your usage with the same family members. Thank you AGL IQ for bringing out this product…..

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Looks great...so far

    I’m an AGL customer but wasn’t aware of the IQ. Found it easy to set up and interesting to read about possible savings. Will be interesting to see if it works.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

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Whether you’re a seasoned or first-time mum, protecting your baby’s delicate skin is right up there on the priorities list. Because when their skin is irritation-free, it really does make for a happier bub! Anyone who’s had to deal with nappy rash (me included!) knows it’s an inescapable mum truth.

Having skin irritation as an adult is super distracting and annoying. So just imagine what that’s like for our teeny babies and toddlers, who need to focus on sleep, eat and play. No wonder they can be so upset when they have nappy rash.

One thing you do need to ditch when it comes to nappy rash is mum guilt. It happens despite our best efforts. But it is helpful if you can get ahead of the game by doing as much as you can to try and prevent nappy rash in the first place.

We asked our hundreds of thousands of Mouths of Mums members for their tried-and-true, trusted nappy rash tips, and their responses came down to four key tips. So if you’re about to have your first baby, or your fifth, it’s worth popping on the kettle and reading through what’s helped other mums.

Fail-Safe Nappy Rash Tips From Mums

What we love about these tips is they’re perfect for mums and expecting mums, and they’re really simple to do. Everything from what to use and what to steer clear of, to helpful hints on caring for delicate baby skin.

1. Nappy Free Time

“As much free nappy time as possible. Lay baby on a blanket covered with a towel on the floor, without a nappy on, if possible in front of a warm sunny window.” – Joanne W.

We love nappy free time for newborn and toddlers (although it’s a lot harder to get them to stay in one place!). And while nappy free time is one of the most popular nappy rash tips among our mums, using the right nappy also plays a huge part in protecting against irritation on your baby’s skin. For example, Huggies Ultra Dry Nappy Pants have clever Rapid-Dry™ Technology, which instantly absorbs for drier skin. And they’re perfect for day and night, with up to 12 hours of leakage protection.

2. Change Nappies Frequently

“For me, what worked on my two kids is not leaving them in soiled nappies too long. I definitely changed as soon as they were wet and let their skin air dry before placing a new nappy on. I would rather go through more nappies than have to deal with the uncomfortable rash they would feel.” – MoM Member

Frequent nappy changes are a fail-safe way to keep moisture, but it’s not always practical (babies just love to fill their nappies while you’re out and about!) Huggies Newborn Nappies are designed to help protect a baby’s delicate skin with a zinc-enriched layer*, clinically proven to help protect against skin irritation.

3. Use A Barrier Cream

“My mum put me onto Zinc and Caster Oil cream. It is FABULOUS stuff! It’s very thick and sticks like you know what to a blanket hehe I tried literally everything and this was the only stuff that helped.” – Trudes

Using a barrier cream was another really popular tip from our mums. But did you know that Huggies Newborn Nappies are the only nappy with a zinc enriched layer. The zinc oxide in Huggies Newborn Nappies is the same ingredient found in many nappy rash creams, which helps to protect against irritation with visibly less redness on skin. They’re also endorsed by the Australian College of Midwives and the number one choice in Australian hospitals.

4. Choose Gentle

“Don’t use scented wipes. Flannel and warm water is the best.” – Justine F

Using the most natural product possible for wiping a baby’s delicate skin to prevent irritation is a tip that’s been passed down from generation to generation – and it’s still a great one. But something lots of mums don’t consider that a nappy itself can help protect against skin irritation. Huggies Newborn Nappies are clinically proven* to help protect against skin irritation while Huggies Ultra Dry Nappy Pants keep up with wriggly little ones while providing superior dryness, making them perfect for active toddlers.


Nappy Rash Myths & Facts

🚫 Myth: Nappy rash is only caused by wet nappies.
✅ Fact: It’s true that moisture does play a role in nappy rash, it can also be caused by moisture friction, bacteria, and even what the nappy is made from.

It’s why choosing a nappy that’s specifically designed for skin protection is really important.

🚫 Myth: Cloth nappies are better at preventing nappy rash than disposable nappies.
✅ Fact: When it comes to nappy rash, there’s not really any need to compare cloth and disposable nappies, because it’s all about keeping baby dry. The longer baby can stay dry, the better.

Huggies’ Rapid-Dry™ Technology absorbs wetness instantly, reducing irritation risk.

🚫 Myth: Nappy rash creams are the only way to protect against irritation.
✅ Fact: A good nappy with a zinc enriched layer can also help to protect against irritation.


Find Huggies Newborn Nappies and Ultra Dry Nappy Pants in your supermarket nappy aisle today.

Mouths of Mums is working with Huggies to bring you this handy information.

*Zinc as Zinc Oxide. Tested on adult skin as a suitable substitute for baby skin.
*#1 choice in Australian hospitals based on sales data.

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