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There’s one thing running out of plastic Ooshies or mini milk collectables, but don’t dangle the reward of glass containers or Masterchef knives and then tell me you don’t have any more to give me.

As soon as I got wind of the latest promotions our main supermarkets were running, I started strategically shopping to maximise my credits. I thought the Coles MasterChef knives were pretty cutting edge and I am in love with the Woolworths glass containers so I have been saving up my credits for a free shopping spree.

No More Stock!

It turns out that I may be too late and I’m not happy! Shoppers across the country are reporting major shortages of the grown-up kitchen collectables at both Coles and Woolworths and it’s not really known which stores will be getting more stock, if at all.

I guess I should have learned my lesson from previous collectable campaigns where the frenzy of collecting caused stock to disappear faster than the shops could keep up.

But shouldn’t the retail giants also have learned their lesson? Why didn’t they over-produce the containers and knives so there was plenty of products available for everyone who earned them?

The Knives Are Out!

There’s no point in running a loyalty program when the result of it is actually the opposite – furious customers who feel hard done by. Yes, I know ‘it’s free’, but I spent enough in store to be entitled to my glass container or a big sharp knife!

Consumers have been left frustrated over promotions run by supermarket giants Woolworths and Coles, complaining about stock drying up well before each of their intended official end dates.

Until Stocks Last….

The Coles promotion ends on 9 February, while the Woolworths campaign ends on 16 February, or while stocks last. And I guess that last bit is the pertinent info. “Until Stocks Last” protects the shop legally but it certainly doesn’t protect them from consumer’s wrath when they run out weeks before.

coles knives
Coles Masterchef Knives

There Are None Left!

“So how can I get my free containers? There are none left, I’ve spent two grocery shopping trips at Woolies just for these,” one livid consumer wrote on the Woolworths social media page.

“Woolworths I saved 65 Container points and just like the damn Ooshies, you ran out before I got to use all my points. Why do you keep failing at this so badly. You said it would be restocked, I go to order and there’s NONE. I had ordered one last time and nada,” another angry shopped ranted.

“Woolworths your container promotion is really a scam. Got my 39 points and I’m one point off 40 with three weeks left and I’ve been advised you’re completely out of stock,” another added.

One BIG Rip-Off

Many claimed that these campaigns are just a “scam” and a “rip off” as the supermarkets are using them to attract shoppers to spend more, knowing that they don’t have the freebies to give out.

Similar grumblings have been made by Coles shoppers.

“The 20 point knives ran out in our area well before the end of the promo, or are you ok with encouraging people like myself to keep building their points balance to have them sitting there for no reason but to remind us how greedy you are?,” one disgruntled shopper said.

woolworths collectables storage

There Is More Stock On Its Way….Apparently

Yahoo! News reached out to Woolworths for a comment and the supermarket has ensured customers that more stock is due to arrive.

“Since launching last year, we’ve had an incredible response from Woolworths customers who have collected our free glass containers. The aim of the glass containers is to support those who are looking to make every meal count, by providing storage solutions to reduce food waste, but also help customers’ shops go further, a Woolworths spokesperson said.

“Due to shipping delays caused by Covid, port restrictions, and high customer demand, some stores are temporarily out of glass containers. Rest assured, we have more shipments of additional glass containers on the way that will be distributed to stores across Australia in the coming days and weeks.

“As with many of our collectables, this is a while-stocks-last promotion. Customers can still redeem containers as more stock is distributed in the weeks ahead.”

Have you managed to collect your free knives or containers through the Coles and Woolworths promotions? Or have you been struggling to get stock? Tell us in the comments below.

  • I thankfully managed to grab a few as i knew that they would run out quickly. But i do think they these stores really do need to realise that when they do these promos people will get angry when they cant get the rewards which they spent money on

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  • I have 4 glass containers and they are really good. I had enough points for like 3 more but I couldn’t get them in any Woolworths. All gone.

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  • I have 67 credited at Woolworths but so far have not been able to redeem them as they are always out of stock, even when I go online

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  • I got 5 of the Masterchef knives, and 2 of the knife blocks. Fantastic quality, I was really impressed.

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  • I managed to get one of the small rectangle containers at Woolworths which is the only one that I had enough credits for but it’s actually the one that I wanted to keep my butter in. They were out of stock a few weeks ago at 2 different stores but then about 2 weeks ago I managed to grab one so they must have been restocked.

    The knives were more difficult! I only had enough credits again for the two cheapest ones and both were out of stock so early on! I must have checked in store at least 6 times and never caught them when they were supposedly restocked. In the end I racked up a few more credits and got the bread knife which was in the midrange credits.

    Woolworths does seem to be better at these promos than Coles, those glasses at Coles were impossible!

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  • Had the same problem. By the time I had the points for the knifes I wanted there was none left. My Coles didn’t seem to have many in the smaller knives and was told they will be getting more in, didn’t happen.

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  • I wasn’t fussed if I didn’t get any. I had enough points for about 2 lots but if they weren’t there who cared

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  • Woollies and Coles just run these for people to spend more money with the promise of something useful at the other end which usually is never in stock so why on earth spend your hard earned money on this crap that never turns up.You’re spending for nothing! They’re just sucking you in again!

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  • Yes, I did get 1 knife from Coles but when I had enough points for more, there was only the same knife I redeemed earlier left!

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  • i got my one chef knife but I am not dumb enough to think there will be some for everyone. I do my normal shopping and any points I get are a bonus and if I happen to remember to grab the knife even better but people need to remember these are bonuses not entitlements

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  • I would love if they offered to convert any remaining container/knife points to rewards/flybuys points at the end of the promo. Then at least I feel like I’ve got something. And if I’m not keen on the freebies I can save for the rewards/flybuys

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  • I got them as I had enough points. Al up we managed to get 5 knives. I have been caught before so decided not to save them all up and get them all at once.

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  • Maybe if you didn’t wait until the last minute, you wouldn’t have any issues. I personally have managed to complete all sets that Woolies have offered, as well as a couple of Coles ones (Coles is not my main shop). As far as Woolies goes, I have been able to not only complete my collections, but have done so several times over. TBH we had so many left over Ooshies, I was begging people to take them away lol. With the containers, they have been available for weeks now, so I have been redeeming them as I get enough points, not waiting until the last minute. I was able to get all the containers I wanted. My local store still have plenty of stock. The ones I feel sorry for are those in lockdown areas, who didn’t get to collect as easily as elsewhere.

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  • I couldn’t even collect points for the smallest one….

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  • I hate how they draw you in with the freebies but then none available.

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  • I got 2 free containers and 1 knife. I have enough points for one more container so hopefully they have stock available at my next shop

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  • Easy fix, stop waiting until last minute to collect your knife or container? I managed to get 4 coles knives (3 big and 1 small) without any problems.

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  • Nothing is worse when you need a few more in the collection and they run out
    That’s why I shop local now

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  • This has also happened in NZ. Although I agree with posts that point out it says ‘while stocks last’ I think they need to stop advertising the promotion if the stock is exhausted. Particularly things like ‘bonus’ deals.

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  • These promotions are always while stocks last.

    Reply

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