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Unfortunately, even if you try your best to drive responsibly and defensively, accidents can still happen.

After a car accident, there are important steps you should take to ensure your own safety, and the safety of others involved.

Here is a quick list of some of things you – or your teenager- needs to do after a car crash.

1. YOU AND YOUR CAR

Stay calm. Take a few deep breaths and gather your thoughts. Evaluate yourself and the passengers in your car to determine whether or not you need medical attention. If medical attention is needed, call 000.

2. THE OTHER DRIVER 

You will need to exchange information with the other driver, or anyone whose property has been damaged (property can include things like houses, fences or gardens). Remember to swap the following details: Names; Addresses; Phone Numbers; Car Make and Model; Car License Number; Insurance Company Name; Insurance Company Phone Number and Insurance Policy Number.

3. WITNESSES 

Ask any witnesses to give a statement to the police, to describe what happened. Record their name and phone number.

4. THE ACCIDENT

It’s important to record details of the accident, including the date, time, location and a detailed description. This information may be hard to remember if you don’t write it down immediately following the incident.

5. YOUR INSURANCE COMPANY

Call your insurance company to begin the claims process. You should record details of your insurance company, including their name, phone number and your insurance policy number.

6. GET THE VEHICLE ASSESSED 

After an accident, getting your vehicle assessed by professional panel beaters ensures that any structural damage is properly repaired.

A car accident can be a harrowing experience. Faced with this level of stress, it can be hard to remember what to do and details of the accident. Aussie-driver.com has collated the above information and created a helpful car crash checklist, which is available to download from our website . We recommend printing the checklist and keeping it handy in your car’s glove box.

  • Stupid question but does that mean I should carry my insurance details in my car with me?


    • Maybe write it on a piece of paper and keep it in your glovebox or other safe not so obvious place.

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  • This is great advice. Unfortunately I’ve been in this position a few times now and it’s a pest of a process. I wasn’t at fault and it is very annoying. The last time I was a witness to somebody run up the back of a car and cause a three car pile up. I was sitting further behind and saw it all happen. The car sped off but I was able to get their rego. I gave the police the details and my necessaries. I actually knew one of the ladies that was a victim and apparently after I left the young guy came back and admitted fault, which she said was at least something.

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  • Thanks for this article, really appreciate the info.

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  • Thank you I get my ps in 5 months so this will be helpful if I ever have a accident

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  • Great tips – thanks for sharing!

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  • A simple check list kept in the glove box is a great idea. Also if anyone is hurt even a little call the cops, as you can at least have an independant veiw of the crash. Also good if you think the other person my give you false information especially if they were at fault. Take photos with your phone too.

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  • Wonderful article and tips. And yes photos are a good idea. thanks for sharing.

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  • Very practical idea, that keeping it in your glovebox.

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  • Just wish the person that damaged our new car in a supermarket carpark to the tune of $3000 repair bill had had the decency to leave a legitimate note with their details…and had read the above article.

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  • Very useful tips that can be forgotten when we’re all flustered & in shock

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  • An Important and informative read

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  • I agree photo’s before the cars are moved if possible. Especially if the police are not required. Take photo’s of the other car’s damage as well and try to get your can in the shot as well. I made a work sheet from this information to put in the glove box of all our cars to make it easy if and when….

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  • The good thing now with most people having camera phones is to take photos of the cars…get the other cars rego and take a photo of the other driver and their DL if at all possible.
    Email the photos to yourself as a backup just incase they are some how deleted from your phone.

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  • So not fun :(. Luckily when I had an accident I took a few moments to talk myself through my first #@!!! thoughts, then got out of the car very calmly…. the poor girl who hit me was so upset. Obviously worse than I thought I was though because I couldn’t for the life of me remember how to use my mobile to call hubby. The tow truck was there in record time, but thankfully was methodical and very helpful. Stay safe everyone!

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  • Thanks for everyone’s comments. Yes, while we firmly discourage the use of cellphones while driving or in transit, cellphone cameras can be extremely useful for recording ‘evidence’ following a crash. Andrei Zakhareuski (author).

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  • Take photos also and always ask to wee their drivers licence as we had someone give us a fake name and licence number. Always carry pen amd paper in your glovebox incase your phone dies too.

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  • I also recommend taking photos — but I would always let the other driver know that that’s what I was doing and I’d offer to share the photos with them….

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  • Just went through this with my daughter recently (over the phone). Take pictures too if possible

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  • Great article and its stuff that we tend to forget when faced with a crash.

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  • something else that helps is to take photos with your mobile phone,. Don’t just take the vehicles and or property involved Take photos of the surroundings and position of all involved., that way you have verification and a reminder

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