Mum-of-two Sarah Blockley and her family are on an ambitious mission to climb 158 mountains in Tasmania. And she says there’s only one place she trusts to make sure the family car gets them to each of the remote destinations.

“They definitely do make you feel part of the process,” Sarah told Mouths of Mums. “They explain everything in detail. I don’t know anything about cars, typical mum, but they explain everything in a way that I can understand. And I feel confident to say yes or no.”

Sarah echoes the thoughts of dozens of other mums who’ve been taking their cars, SUVs, utes and wagons to JAX Tyres & Auto for vehicle inspections all over Australia, as part of our special review team.

Sarah and her family have been using JAX Tyres & Auto to service their two family cars for the past few years.

“We discovered them after moving to Tasmania, we’ve been living here for seven years this year. And we were just basically looking around for something that was affordable and that we had good service as well.

“It’s hard here in Tassie being such a small state to actually find somewhere that you’re going to get the service that you want and the price that you’re going to want to pay as well. Because there’s not as much competition in the marketplace.

“We found JAX to be the most affordable out of everything in Launceston. And they’re about half the price of the car dealership and you can get in a hell of a lot quicker as well.”

Sarah’s daughter is busy with dance, ballet, jazz and tap, and her son Hudson loves joining the family on hikes, so there’s lots of time spent in the cars. And Sarah says having peace of mind that they’ll get to where they’re going is another big drawcard to using JAX Tyres & Auto.

“We travel all around Tasmania, particularly because we’ve got a bit of a hobby where we’re climbing all of these mountains in Tassie at the moment. So, there’s 158 of them, and they’re spread all over the state so we travel a lot.

“Some of the mountains that we go to are fairly remote, we’ve got to go down dirt roads so we’re not just going to be lucky and have somebody happen by us sometime, so it’s very important that the cars are in good working order and the k’s we put on them as well.”

#JAXSTAXUP when it comes to all things cars

JAX Tyres & Auto tackle everything from vehicle inspections, servicing and wheel alignments to the service of tyres, wheels, brakes and suspension.

A JAX Tyres & Auto Vehicle Safety Inspection is perfect for families planning a road trip. A qualified mechanic will visually check your vehicle and make recommendations based on the findings.

The inspection, which is complimentary with a purchase, covers:

• Brakes
• Suspension
• Underbody components
• Drive-line
• Belts
• Engine
• Lights
• Wipers
• Battery
• Alternator

“They’ve got great customer service. They explain everything to you really well. They are easy to deal with on the phone, they’re always happy to fit you in. We wouldn’t have any complaints.

“It’s just such a different experience than going to the dealership … I’ve had to deal with them a couple of times and they try to pull one over me, it takes a month to get in. But JAX, they’re just spot on. Every time they’re just so easy to deal with getting us booked in. We don’t have to wait months we can get in within days.”

Sarah says every time their cars head in for a service at JAX Tyres & Auto, there’s also peace of mind that they’ll be consulted about the work that needs to be done.

“When we have put our cars in they do let us know if they spot something out of the ordinary, like brakes or something that should be tuned up or replaced and they let you know before. Some mechanics might just go and fix it and then you’ll be billed shocked, but they always call and say, ‘Look we noticed this and we can get it fixed up’.”

Sarah says she also loves that JAX Tyres & Auto is a one-stop-shop, with experts who are committed to keeping their cars safe for their family, without breaking the bank.

“We also use them for tyres as well. They’re really affordable. For a set of tyres it cost somewhere around $700 which is great. And that’s to get all the tyres fitted and balanced and everything like that plus the cost of the tyres themselves. It’s just a bargain. And they also have great specials as well that hubby’s always keeping an eye open for.”

This Real Mum Story was provided as part of a paid sponsorship opportunity. Sarah was chosen to share her story because she’s a long-time JAX Tyres & Auto customer, who genuinely loves and uses the services, and wants to share her experience and opinions with other mums. 

JAX Tyres & Auto Launceston has closed in May 2024, but JAX has a wide network of stores across Australia. Find your nearest JAX Tyres & Auto via their Store Locator here.