31 Answers

We recently dined at a local restaurant as a family of four. Husband, myself, our 10 year old and our 3 month old.
Upon ordering we were informed that we would be charged $30 cover charge for our 3 month old.
When we questioned this (as clearly she cannot eat anything in the establishment) we were told that we either just pay it or we can order a kids meal for her that we (the parents) could eat.
We declined this as we clearly didn’t come to a restaurant to eat from the kids menu….
What is everyone’s thoughts on this? Is this a common practice? Do you think it’s right?

Posted by Harp_and_banks, 2nd August 2020

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  • I’m guessing that it is because of the restrictions that are in. The restaurant is probably limited to a certain amount of people – regardless of age. This sounds reasonable, however this is something that they should have told you when you booked.

  • That’s disgusting – there is no way I would be paying that and I can’t believe that is even “a thing”. I certainly wouldn’t be dining there again if I were you.

  • Wow I have never heard of this before. That would put me off taking my children there.

  • That’s just shameful. I would have walked straight out if that happened to me.

  • That is crazy to be charged for a little baby! There is no way they should be doing that!

  • This is outrageous and insane. Is it even legal? I would have walked out, and would never visit that restaurant again.

  • I never heard of this and would found it very unpleasant ! To be honest I would refuse to pay, pack my bags and go somewhere else

  • Never heard of such a silly cover charge. I would have ordered a extra meal and had it in take away form for your 10 year old the next day. I think this cover charge needs more investigation? I think this is un-Australian! No reason to ever charge a baby for attending a family local restaurant. I bet you will not be going back there! I would not!

  • I never heard this kind of thing before.

  • I’ve never had this happen but if so I would have just got up and walked out.

  • That’s utterly ridiculous! I’ve never heard of this before- I would’ve walked out! That’s more than a kids meal price anyway!

  • I have not experienced this type of charge before but then, we have not experienced times like this before either. I do not know if the baby needs to be counted in the seating numbers but surely the management would have been able to work with the customers to ensure a positive outcome for everyone. Business needs positive feedback to ensure its survival.

  • I wonder Which restaurant It was?

  • Walk out would have been the way to go – you could have ordered takeaway and probably had a better night!!!

  • Doesn’t sound normal to me. I actually would just say bye bye and leave and find a different restaurant

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