I think that this lady was a bit sensitive in this area and kmart could have had a more suitable initial response. the firs pic of the lady is stunning the next a bit odd

Companies should have professional business letters to respond to customer letters – it would seem in this instance maybe this process was not followed and the letter was not checked for content?
Customers have the right to write letters and to share their concerns and to expect a civil response in return.
Clothing stores should indeed cater for al sizes – little to large – in all different stores – low end to high end.
Change only occurs when customers do write letters – so good on her for being proactive and writing a letter.

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  • • mom93821 replied
    • 25 Mar 2019 , 5:48 am

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  Oops! should real all and not al in the comment above.

Clothing sizes and ranges differs at every store, it’s all depends on stock.

There are other stores you can shop in. Far out, get over it. If you don’t like having to go to the plus size section then maybe you need to work on that. It isn’t Kmarts fault that you are overweight/obese.

Why the hell would you post a photo of yourself with duck lips and groping your boob

Consistency in sizing in all shops. I can never tell what size I am and in most cases clothes are made smaller which diminishes my confidence dramatically.

I understand that they can’t stock clothes that are going fit everyone. But they sell a lot more than just clothes and if they want people to shop there they have to treat any potential customer like a valued human.

Very rude response to a reasonable comment. I’m glad they thought twice.

If l walk into a shop well dressed l get better service if in very casual clothes!

I find that the sizes need to be standard. At Best and Less I have dresses size 20 I brought a couple of years ago. These dresses are now very loose on me know, so thought buying more in the same size would be ok. The dresses are smaller and not as long. Though the same dress, they are made in different countries. I find the same at K mart with some of the clothing. Flannelette long sleeved shirts, mine are 2xl and loose, as they are wearing out tried replacing them with 4xl with those being tight fit. So how does something 2xl last year become a tight 4xl this year.

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  • • mom134362 replied
    • 26 Mar 2019 , 11:23 pm

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  My husband use to bu 4xl tops and pants in kmart years ago now he has to go to special stores to buy 9xl which as the same size as the 4xl

Clothing differs so much between store to store it’s impossible just to say ‘I am a size 12 etc’ In some brands I am a 10 or 12, but in others I am a 14-16. Its ridiculous. She should not have been made to feel like that and I feel the response was very rude!

There are other stores that cater for plus sized women like autograph,best and less Katie’s,Miller’s exct and many more and they have beautiful clothes

I know I’ve been into a few clothes shops with my daughter when she was a teenager. She was a size 10/12, tall and slim. Yet some stores cater for the super skinny and quite often we couldn’t find clothes to fit my daughter. I was quite angry about that as my daughter was average size yet the clothes were too small for her, not a good message to be sending teenage girls