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Average Ratings (from 155 ratings)
Overall star Rating
I found the site easy to navigate
The Ways to Save Tips were helpful
Completing my customer profile was easy
I would recommend My AGL IQ
Advice was practical and could help me save
My AGL IQ :
4.01 out of 5 based on 155 reviews.

As mums, energy consumption in the household is always a concern.

Which is why we’re excited to announce the AGL product review of  My AGL IQ® – A new online way to track and help reduce your energy usage.

AGL is proud to tell you about a new way to help you achieve your energy savings goals by allowing you to monitor your energy usage.

My AGL IQ is a world class energy reporting tool, developed by AGL in Australia specifically for Australian customers. It is available to gas and electricity customers^, including solar customers.

We’ve made it easy for you to see how much energy you’re using and how this translates to dollars and cents for your household.

My AGL IQ can help you in three important ways.

1. See – how you use energy.

  • Track how much energy you are using and how much your usage charges are.
  • Compare your usage with Similar Homes*.
  • Compare your current bill to previous bill periods.
  • See how the temperature can impact your energy usage.

2. Act – make a plan to do something about it.

  • Build a personal energy saving action plan.
  • Complete your home profile to receive more targeted energy saving advice and tips.
  • Set goals and track how you are performing against them.

3. Save – reduce your energy use.

  • Reduce your energy use by taking practical steps.
  • Reduce your greenhouse gas emissions using energy saving tips.
  • Save on your energy bills by reducing your energy use.

Not an AGL customer yet?

If you’re not an AGL customer, you can click here to sign up to a great energy deal in 3 easy steps. Just use this VIP code: aMOMS.

As an AGL customer you’ll receive a great discount on your household electricity and gas market rate usage charges# plus:

  • 24/7 Access to AGL Energy Online
  • Earn 1 flybuys point per $1 spent on your home energy bills. Simply link your AGL account(s) and flybuys membership and sign-up for AGL Energy Online and eBilling.~

And of course you’ll have 24/7 access to My AGL IQ to track and help reduce your energy usage.

Please note, this is an online offer only and may be subject to change.


To get started, simply log on to AGL Energy Online and you can start filling out your My AGL IQ profile straight away.

If you haven’t registered yet for AGL Energy Online, don’t worry – it’s easy. Remember to have your account number and name as it appears on your bill to complete your online registration. In a few minutes you’ll be on your way to tracking your energy usage.

Smart electricity meters – If you have a smart meter that is not manually read, then your energy usage is updated daily and you can monitor your usage in 60 minute intervals. This means you can see how your usage changes when you turn on your TV, or use your washing machine.

Basic meters – electricity and gas. If you have a manually read electricity meter or a gas meter, your usage information for each billing period is displayed in an easy to read graph. This allows you to compare your energy usage and usage charges to previous billing cycles.

Compare your usage – With My AGL IQ, you are able to compare your usage to Similar Homes* and see if you’re using more or less energy on average. And with a completed home profile we can provide you with more relevant energy saving advice and tips, which are more in line with your energy usage and lifestyle.

Set targets to save – Once you’ve created a home profile and begun monitoring your energy usage, you can start making changes to lower your energy usage and save on your bills. By monitoring your energy usage and bill amounts, setting goals and implementing practical tips, you could reduce your energy usage. If you’re an electricity customer with a smart meter that is not manually read, you could also monitor your bill projections as you go.

It’s as easy as:

  • Setting a goal.
  • Reducing energy usage by taking practical steps.
  • Tracking how you are performing against your goals.

My AGL IQ is free and exclusive to AGL customers and is accessible 24 hours a day via AGL Energy Online to:

  • Residential and small business customers.
  • Gas and electricity customers^, including solar customers.
  • Customers in NSW, QLD, SA and VIC.
  • Customers with smart electricity meters, or basic electricity and gas meters.

For more information about My AGL IQ, visit: www.agl.com.au/MyAGLIQ


^My AGL IQ is not available for certain accounts including bulk hot water.
*Similar Homes means homes of AGL customers which, based on data we have collected from various sources and our statistical modeling, we deem to have similar usage characteristics to yours. Our statistical modeling may be recalibrated and refined from time to time. Any comparisons to Similar Homes are based on your current rates. My AGL IQ is a registered trademark of AGL Energy Limited.
#The discounts apply to peak, off-peak and shoulder energy usage charges, and will appear as a separate credit (GST exclusive) on your bills. The discounts do not apply, for example, to fixed daily energy supply charges, demand charges or AGL Green Choice™ charges. Different energy tariffs apply to solar customers. For full details visit agl.com.au/AGLVIPoffer.
~Offers only available in VIC, SA, NSW and those parts of QLD where AGL operates. ActewAGL, Powerdirect and AGL business customers are not eligible for points from AGL. Terms and conditions and eligibility apply. See flybuys.com.au/AGL for more details. Customers must link their AGL household account and flybuys membership, and sign up to AGL Energy Online and eBilling, to receive flybuys points.

Published 17th June 2013


  • AGL IQ is great

    Love the features and how easy it is to use, being to see how my power usage compares to other similar homes is great too. The power saving tips are awesome and i love the save setting too, overall a great tool and so easy to use 🙂

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • wonderful company

    I have been with a few different electricity companies before I settled on AGL. They are a fantastic company that are leading the way in the future of electricity.

    Their costs are low, we have seen nowhere near the jump some of our friends have. This site allows you to monitor what you are doing and when, putting you in full control of your bill! Highly recommend!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • great product

    i found this really handy great for money concious/savvy people.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Wow this is soo helpful

    wow I completed the first 2 stages then logged on a week later and I have saved $74 from my last bill period..it definately works in helping to save money!! five stars!!!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Fabulous product to help save money and the environment

    I just registered for My AGL IQ online. It was quick and easy to do and it has lots of handy little tips on how to reduce my energy consumption. I’ve only just received a bill, so given I follow through with AGL’s tips, it will be interesting to see how the changes made effect the next bill.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • My AGL IQ is wonderful

    I found everything so easy to set up and to use it only takes a few minutes and after you enter all relevant details it helps to calculate your electricity usage and ways to save on your usage ultimately saving you money well worth the time and I spent setting it up

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Easy as 1, 2, 3.

    I wasn’t chosen for this review, but I have been using the AGL IQ for over a month now. I found it very easy to set up and use. It’s pretty much dummy proof. I think the other electricity companies should look into doing this. I have personally recommended this to many friends and families. I love the graphs, they allow you to compare over time and in different ways and compare to others similar.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • This is a great way to start saving money

    So far I have done my IQ home profile and it was so easy to set up it only took a few minutes and the questions asked were very practical and easy to answer.
    I think it is great that AGL is creating a program to help families break down their bills and save money

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Easy to use and a great way to save

    I was already registered for AGL online so setting up the MY AGL IQ was fast and easy. I love that I can go back and look into my history and also compare my energy usage with similar homes.
    Setting up the profile was simple and it gave me some great tips on saving power. With not having off-peak my bills are always huge, so this is great. One thing I did find by using the history comparison is that although my bill was higher last quarter compared to the same time last year, my usage was a lot lower, so it showed that the increase in my bills is not caused by consumption, but rising prices.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Absolutely fantastic. I love the agl iq. Helped me to save money on my energy bills

    As an agl customer this is fantastic for me. It has taught me ways to save on my energy bills. And all energy saving tips I can do in my home. Which I never knew before. I have saved heaps on my bills.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Very useful and has helped me save

    The tips were great and very practical. I find the site easier to use than previous company, I also like that it counts toward my flybuys points

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • helpful and useful

    Ive tried to use this and I found that this site is very helpful and there are heaps of useful tips. I used to not understand my household electricity use and how it goes being a first time home owner. It was hard navigating through other sites and there were so many technical terms. But this site was easy to understand with simple terms and comparisons that I can get to know easily. Its a great site and very informative. Great idea for such a simple thing.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Great energy saver

    Great for saving energy at home ideas. And also great information and articles available.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Smart Ideas

    There’s a heap of smart advice once you’ve figured out the app. I set up the app a short while ago, I’m already doing a fair bit of what they suggest and have initiated the big one of reducing the pool filtering time now it’s winter. Will be interesting to see how much we reduce out power bill by when it next comes in.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Great site

    This site is a useful initiative by Agl great tips and ways to reduce your power bill. Comparison to other households useful too

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • AGL IQ is great

    Love the features and how easy it is to use, being to see how my power usage compares to other similar homes is great too. The power saving tips are awesome and i love the save setting too, overall a great tool and so easy to use 🙂

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • A better way to manage bills and bussiness expenses

    I switched to AGL at the beginning of the year and find that access to usage details helps me monitor and stay on buduget as far as costs go. a new age of billing and monitoring is transparent with so many stories of how electricity companies have technical errors its a necessity

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • fantastic navigation system

    I have one of these and use it every day it’s fantastic and always gets me to where I want to go. It always takes me the quickest route to my destination and very easy to use. It never plays games and always work with what I want it to do.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • wonderful company

    I have been with a few different electricity companies before I settled on AGL. They are a fantastic company that are leading the way in the future of electricity.

    Their costs are low, we have seen nowhere near the jump some of our friends have. This site allows you to monitor what you are doing and when, putting you in full control of your bill! Highly recommend!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • easy app

    I find this app very helpful in saving engery and money. Really made me think about how we our power. Its a easy app to use and the kids even get involved with it. The tips are generally practical and easy to put into place. I found I have saved a fait bit of money from using this app

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Great to keep up to date with your usage and handy tips

    I found this to be a great way to monitor our usage and while it didn’t really tell me anything new or anything that common sense couldn’t provide it was a great way to discuss with the family ways we could all chip in to cut down out usage.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • I have saved on my bills

    I had my gas with AGL and have since changed my electricity to AGL so that I can use the app to monitor my usage. It’s brilliant knowing what you are using and where you can save money etc. I would recommend changing to anyone that needs to watch what they are spending.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Easy to use but obvious tips

    Its easy to use and the layout is great. It was easy to set up my profile and I especially liked the way that I was able to establish a profile of my house and compare it to other, similar properties.
    I found the energy saving tips very obvious and generic. This would have been more helpful if the tips were specific to my profile. Still useful in terms of keeping track.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Not too bad

    I found this site took me a little while to get used to. I’ve just recently switched to AGL for my power and gas and being able to keep track of my bills and payments made, as well as electricity usage is very handy. The energy saving tips are amazing and have already helped us to see a decrease in our bills.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • AGL is AOK

    I used this app with my kids, just to show them how little things they do can change how much our bills are each quarter. 3 of my kids are older and had a good understanding, thanks to the app, of how the items they personally use are running up our bill and how just switching on the fan instead of the aircon can save us $$. I’d recommend for that purpose. For educating an already educated mum…not so much.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Priceless tool for a single Mum of 4!

    Right from the start I liked the idea of My AGL IQ. The endless tips that you would not even think about that can save you money by lowering your electricity usage is wonderful. I also purchased the clothes dryer balls from the AGL shop and even though I have a very efficient dryer these balls have cut the drying time in half! They are amazing. All in all I couldn’t be happier with this lifestyle improvement.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Pretty good

    I found it easy to use and an now paying weekly
    Agl take money from my account every week
    So by the end if the 3 months I don’t owe anything
    At all, it’s great!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Interesting

    The hint’s are helpful if your not already using common sense in energy saving and to bring awareness those who are care free with electricity usage,but for those who are doing all of that already it is a bit frustrating because you want to save money but your limited when you have a family on some things to implement

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • not THAT amazing

    I think this site is only helpful to see how much you owe and that’s about it,
    even then that’s difficult, they don’t even have an easy way to see your account balance or owing,
    the advice is also not that helpful, its all over tv anyway so no use going to this site for it,
    sorry but not that helpful!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • AGL IQ BRING IT TO WA

    While this was tested at my son’s home as we do not have access to it here in WA. I found out that I enjoyed it and yes he was saving on costs and it was handy for his partner to point out how he could save doing things differently. I just wish we could have it here, never thought I would miss smart meters or the ability to use other electric companies for power.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

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Whether you’re a seasoned or first-time mum, protecting your baby’s delicate skin is right up there on the priorities list. Because when their skin is irritation-free, it really does make for a happier bub! Anyone who’s had to deal with nappy rash (me included!) knows it’s an inescapable mum truth.

Having skin irritation as an adult is super distracting and annoying. So just imagine what that’s like for our teeny babies and toddlers, who need to focus on sleep, eat and play. No wonder they can be so upset when they have nappy rash.

One thing you do need to ditch when it comes to nappy rash is mum guilt. It happens despite our best efforts. But it is helpful if you can get ahead of the game by doing as much as you can to try and prevent nappy rash in the first place.

We asked our hundreds of thousands of Mouths of Mums members for their tried-and-true, trusted nappy rash tips, and their responses came down to four key tips. So if you’re about to have your first baby, or your fifth, it’s worth popping on the kettle and reading through what’s helped other mums.

Fail-Safe Nappy Rash Tips From Mums

What we love about these tips is they’re perfect for mums and expecting mums, and they’re really simple to do. Everything from what to use and what to steer clear of, to helpful hints on caring for delicate baby skin.

1. Nappy Free Time

“As much free nappy time as possible. Lay baby on a blanket covered with a towel on the floor, without a nappy on, if possible in front of a warm sunny window.” – Joanne W.

We love nappy free time for newborn and toddlers (although it’s a lot harder to get them to stay in one place!). And while nappy free time is one of the most popular nappy rash tips among our mums, using the right nappy also plays a huge part in protecting against irritation on your baby’s skin. For example, Huggies Ultra Dry Nappy Pants have clever Rapid-Dry™ Technology, which instantly absorbs for drier skin. And they’re perfect for day and night, with up to 12 hours of leakage protection.

2. Change Nappies Frequently

“For me, what worked on my two kids is not leaving them in soiled nappies too long. I definitely changed as soon as they were wet and let their skin air dry before placing a new nappy on. I would rather go through more nappies than have to deal with the uncomfortable rash they would feel.” – MoM Member

Frequent nappy changes are a fail-safe way to keep moisture, but it’s not always practical (babies just love to fill their nappies while you’re out and about!) Huggies Newborn Nappies are designed to help protect a baby’s delicate skin with a zinc-enriched layer*, clinically proven to help protect against skin irritation.

3. Use A Barrier Cream

“My mum put me onto Zinc and Caster Oil cream. It is FABULOUS stuff! It’s very thick and sticks like you know what to a blanket hehe I tried literally everything and this was the only stuff that helped.” – Trudes

Using a barrier cream was another really popular tip from our mums. But did you know that Huggies Newborn Nappies are the only nappy with a zinc enriched layer. The zinc oxide in Huggies Newborn Nappies is the same ingredient found in many nappy rash creams, which helps to protect against irritation with visibly less redness on skin. They’re also endorsed by the Australian College of Midwives and the number one choice in Australian hospitals.

4. Choose Gentle

“Don’t use scented wipes. Flannel and warm water is the best.” – Justine F

Using the most natural product possible for wiping a baby’s delicate skin to prevent irritation is a tip that’s been passed down from generation to generation – and it’s still a great one. But something lots of mums don’t consider that a nappy itself can help protect against skin irritation. Huggies Newborn Nappies are clinically proven* to help protect against skin irritation while Huggies Ultra Dry Nappy Pants keep up with wriggly little ones while providing superior dryness, making them perfect for active toddlers.


Nappy Rash Myths & Facts

🚫 Myth: Nappy rash is only caused by wet nappies.
✅ Fact: It’s true that moisture does play a role in nappy rash, it can also be caused by moisture friction, bacteria, and even what the nappy is made from.

It’s why choosing a nappy that’s specifically designed for skin protection is really important.

🚫 Myth: Cloth nappies are better at preventing nappy rash than disposable nappies.
✅ Fact: When it comes to nappy rash, there’s not really any need to compare cloth and disposable nappies, because it’s all about keeping baby dry. The longer baby can stay dry, the better.

Huggies’ Rapid-Dry™ Technology absorbs wetness instantly, reducing irritation risk.

🚫 Myth: Nappy rash creams are the only way to protect against irritation.
✅ Fact: A good nappy with a zinc enriched layer can also help to protect against irritation.


Find Huggies Newborn Nappies and Ultra Dry Nappy Pants in your supermarket nappy aisle today.

Mouths of Mums is working with Huggies to bring you this handy information.

*Zinc as Zinc Oxide. Tested on adult skin as a suitable substitute for baby skin.
*#1 choice in Australian hospitals based on sales data.

  • Any redness can be resolved with a tub of Sudocrem. It’s a cream that smells like lavender. Very pleasant and usually works quickly within the first application.

    Take it with you everywhere. It helps poo nappy changes. Just apply on bottom area to prevent future nappy rash. Your baby will be happy with it on. It doesn’t feel cold like a wet wipe.

    Reply

  • Any redness can be resolved with a tub of Sudocrem. It’s a cream that smells like lavender. Very pleasant and usually works quickly within the first application.

    Take it with you everywhere. It helps poo nappy changes. Just apply on bottom area to prevent future nappy rash. Your baby will be happy with it on. It doesn’t feel cold like a wet wipe.

    Reply

  • I had issues with my son pooping a lot as a newborn. Sometimes it can be really hard to keep the rash at bay if you have a child that is constantly doing that. There is some acidity in the excrement and that can cause burning before it’s even been against their skin for long. I used to use paw paw cream on him and that worked best as a barrier.

    Reply

  • Nappy Rash can be so raw and painful and i always worried so much when our babies had a bout of it. I remember trying so many things but always found good old petroleum jelly used regularly would help in keeping it at bay. There are some great suggestions in the article.

    Reply

  • I did find that not all nappy rash creams are as good as each other. After trialing many brands I settled on Sudocrem as the best for me and my baby. Changing nappies frequently and air time is also very important.

    Reply

  • There are so many common sense tip in this article and they are tips that we followed. We kept everything as natural as possible on very soft and sensitive skin. We went with plenty of nappy free times and we were very fortunate to not encounter issues with nappy rash.

    Reply

  • This article describes very much what we always have done: frequent nappy changes, plenty of bare bum time, no fragrances also not in soaps and a good nappy rash cream. It can become more challenging when your child has diarrhea; in which case bare bum time becomes more complex and the skin more irritated in which the gentle washing with warm water, patting dry with a soft cotton flannel and good zinc cream is more important

    Reply

  • Even though I agree that prevention is key, I also think it’s important to have a good barrier cream to hand to help at the first signs of trouble. There are lots of good brands, you can pick any really that suits your baby’s skin. But use it liberally when you need it!

    Reply

  • Yay! First time seeing my own comment in an article! *happy dance*
    But yes, i do swear by changing their nappies as soon as it’s soiled. It’s what worked for us for both children! We always go prepared and change either before going out, during or in the car boot if we really had to

    Reply

  • Nappy rash is horrible and prevention is definately better than cure. This is a fantastic article with some great tips. Especially the changing of the nappy frequently. Unfortunately sometimes especially once they’re on solids and their poops get yucky a little nappy rash can be unavoidable in which case a small amount of sudocreme clears it up quickly.

    Reply

  • We found that changing nappies frequently was key for us. And once the kids starting sleeping for long periods at night, we started using the really good quality nappies – Huggies, as it happens – while cheaper nappies were still okay for the day and frequent changes. Nappies do vary! .

    Reply

  • This is a really great reminder that nappy rash can happen but there are some great tips to help try and avoid it. I use to do a lot of nappy free time with my daughter when we were home as she had sensitive skin and I layered the barrier cream on all the time, especially at night.

    Reply

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