Hello!

23 Comment

Get real REAL INSURANCE having checked my statement it came to my attention that my partner and I both have contents insurance for the inside of our house insurance co didn’t pick up on this only found out when we were talking about direct debits so ring insurance co spoke to five ppl and they can not find my partners policy yet they take payment each month now we have to fax his bank statements to Sydney so they can trace it what a joke so what if we make a claim can we both claim or just one of us they won’t answer that question what about if we claimed for the same things ????????


Posted by mom57513, 29th May 2014


Post your story
  • Its not fun when you have to chase things up just to get your money back when they made the error

    Reply

  • I think a lot of call centre outsourcing results in these sorts of problems! I had problems with the electricity and they couldn’t find any reference to letters that they sent…it really started to drive me nutty. I’d expect that they refund the extra money you were charged for covering the same contents!

    Reply

  • It would probably be an easy mistake for the company to make…. But they should be able to solve the problem better than this!

    Reply

Post a comment

To post a review/comment please join us or login so we can allocate your points.

↥ Back to top

Thanks For Your Star Rating!

Would you like to add a written rating or just a star rating?

Write A Rating Just A Star Rating
Join