I find this annoying also. Especially people that offload things like ham from the deli and leave them on shelves without cooling

I’m not sure I want food that has been handled and then returned to the shelves?

I cannot believe this! Everybody does tasks in their job that aren’t ‘fun’. Speaking badly about customers should have consequences, pretty sure there would be something written in job description about that..
A customer realises they can’t afford a product once at register, a parent with a number of children, someone with a disability or an elderly person should be forced to go and return items?? How about you do your job or find another one you selfish, lazy, whinging person!!

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  • • mom478886 replied
    • 29 Jul 2021 , 11:45 am

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  I don’t think they are complaining about those situations so much as people who just leave things around because they change their mind. I hope so anyway

I’m pretty anal about having everything in its place … so I’d relish the opportunity to return ‘lost’ items to their rightful homes!

I don’t know why she’s complaining? I’ve worked in numerous retail shops (best and less, Costco, BCF, Rebel etc) and the same things happen!! It’s retail and that’s what if required if you work in the retail industry! Everyone makes mistakes and choose things the realise they don’t want or need or even can’t afford. I remember after shifts there’d be at least 10 trolleys filled with return items. It’s just something workers should expect.

I can understand how this would be frustrating. And worse when items from the fridge or freezer section are left on random shelves

This is the case in almost any retail job. People make 20x more work for the staff by doing things like this. It’s frustrating. I can’t imagine how hard it would be in a store as large as a supermarket. It’s a whole extra days wage for an extra staff member just go round and fix all of this each day.

I live near a shopping centre and get really annoyed at all the dumped trolleys in our street.

I never found this so much a problem as going around finding frozen or fridge products on grocery shelves or something half eaten left on a shelf. Since working in a supermarket for over 30 years if I see something in the wrong place I can’t help myself, I try to put it back where it belongs. No wonder my shopping takes so long to get done.

Sure. This is hard specially when you are a new worker.

Funny, I sometimes do it to give the workers something to do! I must admit I do hate it when people leave coffe or smoothie cups on shelves. That’s gross and reminds me that supermarkets need to have more bins around.

Sometimes you only realize at the checkout there is a problem… once an item scanned as ‘slim’ and it was only when I saw it that I realized it was wrong; other times you spot leaky packages (I suppose they wont go back on shelf) or damaged/dent tin and decide not to get it. Once item didn’t scan at the special price and it turned out it was the wrong flavour so back it went..not fickle so much as there was a problem with the item for me. Going back while at the checkout create problems for EVERYONE.. customers waiting behidn etc. so not surprised this ends up being a job for someone…. the frozen/chilled things worry me, along with the hot chickens that I’ve also seen returned!

No it would be better than putting up with annoying customers .

I never used to mind doing this

I think it’s extremely rude not to return your unwanted items to where you got them from. I can understand that some people might only realise they have an unwanted item when they reach the checkout but respectfully telling the checkout operator you no longer need the item would be the best option.

Sometimes I have to change my mind about stuff simply because while i do mentally keep a running total, when i get to the check out I find I dont have enough money . It’s not that i dont want something or I’m being fickly.
I will always put something that was from the freezer or fridge, back in the freezer or fridge, of course.

It’s very inconvenient for workers I’ve seen bakery items in the fridge before- not even sure if items can be sold after that!

Yes you can always find odd grocery items where they should not be and also I find that I see alot of opened drinks and chips biscuits packs as well people have been eating them along the way doing there shopping

When I worked for Coles, behind every register was a box for unwanted goods. All you have to do is hand it to the checkout operator and tell them that you no longer want it. What I found annoying was extracting 5 – 10 items from on top of (and behind) the chocolates and from between the magazines at the front of my register every shift. Including trays of meat, cold and frozen items. Hand it to staff! Someone will put it away for you – it’s part of their job. Or at the very least, if it’s a cold item – find a fridge or freezer to dump it in – even if it’s not the right one. But not fridge stuff in the freezer – no one wants to buy a frozen tray of meat! (I’ve seen that several times)

I used to enjoy taking the dump trolley around the store – it was a fun part of the shift – I got to know where everything was shelved.

I find it a bit rude if the worker to say not to pick something up, if you’re not wanting it. There are many reasons why someone has to put back an item.
Having said that, I do put things back if I don’t need them. And I do think it’s very rude of shoppers who place fridge/freezer items on random regular shelves.