Customers are calling for Coles to roll out a new packing option across all stores, after one shopper revealed the new Swap-A-Box option at the retail giant.
A Coles customer shared a photo of the box on Reddit, asking why they’re not available at all stores. ‘Perfect size, so much easier to use and no more torn paper bags,’ they exclaimed.
The post attracted plenty of attention, with people wanting to get their hands on the boxes the next time they shop.
“What are these Swap a Boxes by Coles and how do I get them?! Anything to avoid using the useless paper bags that can’t be reused and that Coles loves overcharging customers for especially since they’ve made them smaller!”
“I have genuinely never seen these, does anyone know if these were these at specific stores or just in a select few states?”
“Loveeeeee this so much. My local Coles has some boxes and it’s true, so much easier to carry. They have a few from the fruit section in self serve.”
According to Coles, the boxes are available to those ordering groceries online.
“Introducing a new, more sustainable way to collect your groceries,” the website explains.
“For just $2, you can choose our reusable boxes when you place a Click&Collect order online. Opt in at checkout, pick up your groceries from your store collection point, and just remember to bring it back when you next shop. We’ll clean it and reuse it.”
Coles is currently trialling the swap-a-box system at the following stores:
- Woodend, VIC
- Inglewood, WA
- Southland, VIC
- Elsternwick, VIC
- Caulfield Village, VIC
We’d love to know your opinion! Would you prefer to use a box to pack your groceries in? Let us know in the comments below.
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~Loui~ replied
- 18 Mar 2024 , 10:14 pm
Reply8:38 pm
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