No, I don’t think it’s ever ok for someone to yell at your child. Yeah, a quiet talk explaining the situation and feelings. But no yelling

Meeting between you, the parent and the staff to talk about things? You can air your issues and decide on the best course of action for the children etc. Then maybe meet with the children and let them know what is expected, what will happen if they misbehave and have all the parents support this?

I don’t think it is ok to yell at another child, however if the mother told your child it isn’t nice to snatch then I feel it is ok to teach children how to behave and the importance of sharing, caring and empathy. I understand you are upset and you only know the situation from your childs point of view. Children at 4 don’t like being told when they do something wrong (I have a 4 year old and know even when nanna tells her off in a nice way she doesn’t like it). This is the beginning of what she may face at school, therefore be wary of how you face each challenge with your child getting upset. You need to take control of the situation and show your daughter how to behave. Chat to the mother and her daughter, show your daughter the importance of getting along, respecting yourself and others. Speak to the teachers as they need to be aware of “yelling” at children or simply “telling off” children. (In a nice, respectful way) I hope the mother spoke in this way and not yelling. There is a difference.