I have ringing the hospital twice a day to check on my Mother just to make sure is alright and doing it twice morning and night Hoping they may know much if a doctor as been near her.
So I rang this morning and always ask to speak to the nurse in charge off looking after my Mum.
Well I rand this morning and stop to the nurse in charge and and she told me it was a stomach infection and than I read out all the notes I have taken when I have rung she than admitted she had no idea and and had not read my Mum’s chart and if I could ring back in 1 hour to which I did and got a very nice nurse whom assured me what I knew was correct. So I think the hour the other nurse asked to ring back in was shift change in that hour. Well once again I got a lovely nurse this time around again. but what really got to me is how do you get a nurse in charge of a patience who has not read their chart and chart history. than how are they going to look after them properly . Out of all the times I have called I have only 2 that have no idea about anything,,,,but all the other nurses are fantastic and friendly and likes to make sure they have told you ever thing abut how Mum is going and outs me st ease .
SO thank you to all the other nurses that have been lovey and also reads her chart to check if there is any thing elseI should know
Posted by arcticwynta, 19th May 2014