Samsung Smart Monitor M7 Product Review

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Average Ratings (from 20 ratings)
Overall star Rating
The Samsung Smart Monitor M7 allows me to work, watch and live my way.
The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
The iconic slim design is a stylish addition to our home.
It is easy to use the Samsung Smart Monitor M7 for work purposes.
I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.
Samsung Smart Monitor M7 :
4.85 out of 5 based on 20 reviews.

The Samsung Smart Monitor M7 is a personalised Monitor and Smart TV all-in-one. Work, watch and live your way by tailoring the Smart Monitor M7 to yours and your family’s unique style and needs.

Brought to you by Samsung.

With more people working from home, family’s using screens more for work and entertainment, and schools increasing their digital based learning, there are so many benefits of having a multi-purpose, feature rich device that can support you and your family, as you seamlessly switch between work, study and entertainment mode at home.

The Samsung Smart Monitor M7 (M70C 32″ 4K HDR Smart Monitor) offers a seamless switching experience between productivity and entertainment.

Designed to fit nearly every space, including a home office space, living room, or bedroom; the Smart Monitor M7 features an iconic slim design, sporting a stylish herringbone-patterned back that is a mere 11.39mm deep.

The 90-degree rotating screen compliments both productivity and entertainment uses, enabling users to view long documents in a portrait orientation with less scrolling, or consume images and videos in the format they were intended to be viewed in without compromising screen real estate.

It has a 4K UHD display with a resolution of 3840 x 2160 providing stunning visuals for work or entertainment, while the integrated smart features and Wi-Fi 5 connectivity allow for easy streaming of videos and games without the need for an additional device. It allows users to easily access, navigate, and enjoy their favourite streaming apps with their TV experience, enhanced via the monitor’s built-in speakers and remote control.

Experience the Samsung Smart Monitor M7 your way

Samsung Smart Monitor M7 Review Main Image

Experience smarter entertainment. Native streaming apps make it easy to catch up on your favourite shows without a PC and switch between your favourite apps [1] with a mouse. Adaptive Picture and Adaptive Sound+ help keep you immersed by automatically adjusting the screen brightness and sound for your environment.

Catch every detail in your favourite shows. Use your Smart Monitor as your all-in-one entertainment station. You can stream glorious 4K HDR [2] video directly from the native streaming apps in your Smart Monitor. Immerse yourself like never before and get lost in your favourite shows.

Access your work tools, without a PC. Access and control your PC remotely, or work PC-free with embedded productivity apps. Do it all at once on one screen. Multi View lets you use Microsoft 365 [3], the Internet browser or Samsung DeX [4] on the same screen, so you do less switching between apps – plus with Samsung DeX, you can transform your smartphone or tablet into a desktop-like format on the monitor. This is great for the older kids in your family who need to complete school projects and assignments too.

Content on the big screen made easy. Convenient connectivity. With AirPlay integration, you can wirelessly connect Apple devices to the Smart Monitor and view on a bigger screen. Enjoy your favourite content from your Android, iPhone, iPad, and Mac on the Smart Monitor and even mirror apps, documents, and websites [5].

Connect with convenience. With USB-C, HDMI and USB-A ports, you can charge your devices, transmit data and make the most out of your multi-screen setup or do all at once, thanks to the 4 available ports.

View with enhanced versatility. Ergonomic design with a height-adjustable screen that tilts and swivels helps capture your best angle and ultimate utility. Now you can also pivot the screen 90 degrees, which is great for viewing long documents with less scrolling. Plus, you can keep your desk clutter-free and clean with VESA-compatible mounting.

Simple control for your smart home. Manage your smart home without pausing your shows with the built-in IoT Hub. The Smart Monitor lets you live comfortably with the Samsung SmartThings app [6], an all-in-one hub for your SmartThings compatible smart home devices. Turn off your lights, adjust your thermostat and more all without leaving your seat.

A welcome board that greets you daily. Start every day with a friendly greeting. The Smart Monitor’s new My Contents Feature automatically shows you the personalised content you want. See your photos, weather and more at a glance, without lifting a finger.

Purchase the Samsung Smart Monitor M7 (M70C 32″) online at Samsung, or from selected retailers including JB Hi-FiHarvey Norman, and Officeworks.

1 App availability may vary by country and separate subscriptions may be required. Requires internet connection and TV tuner is not included. You will need a Samsung Account to access the full range of smart features available through your device, including network-based smart services, applications such as games and streaming services, smart home functionality, and many more. If you choose not to log-in to your device with your

Samsung Account, you will only be able to connect to external devices, e.g. via HDMI. Keyboard and mouse control may not be supported in some apps. UI is subject to change without prior notice.

2 4K availability in OTT content may vary, depending on content service subscription type and internet connection.

3 Microsoft 365 requires a Microsoft account. Windows 10 Pro, Mac OS 10.5, or higher, and compatible network settings are required for this feature.

4 Wireless DeX supported on selected Galaxy, Note, and Tab devices.

5  Airplay, iPhone, iPad and Mac are all registered trademarks of Apple Inc., registered in the U.S and other countries. AirPlay or mobile mirroring requires iOS12.3 or later, or macOS10.14.5 or later, or Android OS 8.0 or later. This function may not be supported depending on the model or geographical area.

6 Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. Requires a Wi-Fi, Bluetooth or other wireless network connection and devices registered to SmartThings app. A separate SmartThings Dongle is required to connect to Zigbeeand Thread devices. (Connection to Z-Wave device is not supported). Connected devices are sold separately. For current compatible device list, please visit: https://www.smartthings.com/products.

Watch what MoM Member Megan thought of the Smart Monitor M7 when she tried it with her family.

Take a look at the monitor in action on our review teams Instagram accounts’

@thewalkerways loved that the whole family got use out of this monitor – the boys especially loved the high quality display for gaming!

@a.handful.of.love got the whole family moving with a virtual workout

 

 

 

View this post on Instagram

 

A post shared by Jodie Mac (@a.handful.of.love)

@life_and_our_little_adventures was a fan of th easy setup, and loved the stylish looks


Published 22nd September 2023


  • Samsung Smart Monitor M7 - SO SLEEK

    Samsung Smart Monitor MAs a mother, the Samsung Smart Monitor M7 has been a game-changer for our home setup. The 32-inch 4K display is perfect for everything from helping my kids with schoolwork to watching movies together as a family. I love that it has built-in Wi-Fi, so I don't have to worry about additional devices for streaming. The Smart Monitor is super easy to use, whether I'm answering emails or taking a break to catch up on my favorite shows. Plus, the USB-C connection makes it so simple to switch between work and play. It’s a perfect blend of functionality and fun for our family.

    Rating: ⭐⭐⭐⭐⭐ (5/5)7
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • One of the best

    Samsung smart monitor M7 is one of the best product I purchased so far Iam really happy purchasing this it’s so comfortable, wide screen and the sound quality is just fabulous my husband is a big fan of video gaming and hes loving the Samsung smart M7 and we spend more time watching Netflix and chilling together in Samsung smart M7.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.

  • perfect addition for the whole family

    The study room may be the new fave space in our house because of the new Samsung Smart Monitor M7 ????

    Movie nights and game nights, you name it! My boys are living it up with Samsung Smart Monitor M7 ????????

    Such a perfect addition for the whole family to use ????
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Samsung Smart Monitor

    Our whole family loves the Samsung Smart Monitor. The kids love that they have a range of entertainment at their fingertips and I love the ease in which they can wirelessly connect their schoolwork. It looks great in the house and being able to adjust the screens orientation makes it so practical.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • It’s a winner in the house

    Such a winner addition to our home and great for everyone to use.

    I’m absolutely in love with the color and sleek design. The large screen is so cool to use.

    It’s really great for working, reading, watching movies, music and playing games.

    We are loving watching Netflix & Disney with family & friends.

    The quality of the picture is so good and it was super easy to set up. My son loves gaming on it and also reading so easy to move around to different places in the house.

    The smart monitor supports both Bixby and Amazon Alexa which is simply fabulous.

    I totally love the sound quality and find it so easy to connect.

    Overall it’s such an excellent quality, great for gamers at home, movie lovers, for work from home and so easy to use and setup!

    Thumbs up!
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • ***The coolest monitor of them all***

    Rylee age 13,

    I had a new monitor down on my birthday wish list so was extra excited when Mum surprised me with the Samsung Smart Monitor M7 to help review and test out.

    I lOVE to game, playing Fortnite mostly but also sometimes Minecraft and the 4K picture quality is insane in comparison to what I’ve used before.

    So sharp and responsive and I absolutely love the feature of the rotating screen.

    It can connect to a keyboard and I can run cloud gaming on it also which is cool.

    Sometimes I watch movies on the monitor and also have hooked it up to my school laptop when I need to do my homework.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • The best all-in-one monitor ever!!!

    Aneeka age 11 - I have had a chance to try out the Samsung Smart Monitor M7 and I love SO much about it. I mainly use it to watch my favourite shows using the smart hub but I have also tested it out in other areas.

    My friends and I viewed photos and videos from my phone on it and we couldn’t believe how bright and detailed they were.

    I love the look of it too and it fits so neatly on my desk.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Technology built for the whole family to enjoy

    After trialling the Samsung M7 Monitor for several weeks I am pleased to report that our family have absolutely loved experiencing all that this brilliant monitor has to offer.

    Its stylish and slimline design means that it looks great in any room of the house and its light build makes it so easy to move from room to room when sharing.

    We have enjoyed learning and discovering about all of its included features and have found it to be so useful in many ways.

    Well done to a Samsung for designing such an efficient product!
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.

  • perfect for the whole family to use

    We have been given the Samsung Smart Monitor M7 to trial and review and I must say, we are loving it! ⭐⭐⭐⭐⭐

    I set it up myself so I can honestly say it is really easy to set up. And look just how stylish it is on our study desk!

    Here are just a few of the features that I love about the Samsung Smart Monitor M7 ????

    - the height adjustable screen tilts and swivels to fit individual family members needs, we can easily switch when working from home, to kids studying, streaming and gaming!

    - it has SmartThings Hub built in the monitor allowing me to control our home system using my mobile phone

    - it is also equipped with Samsung TV Plus which lets us watch free ad-supported TV and other shows and movies on demand

    - the built-in speakers compliment its amazing picture quality

    It’s such a versatile all-in-one monitor that is perfect for the whole family to use ????
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Great for the fam.

    My husband gives a big thumbs up to the Samsung Monitor M7. He loves the rotating screen for reviewing his long documents and finds it so helpful to view his content directly from his phone on the big screen. The monitor comes with a remote and it makes watching shows and movie viewing so enjoyable.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Samsung all in one Monitor.

    My kids have already got the hang of hpw.tp use and enjoy the Samsung Monitor. My daughter loves that she can listen to and read her home readers on a bigger screen. She's been dancing to her favourite tunes on YouTube and playing games. Highly recommend to family and friends.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Samsung Smart Monitor Monitor. Easy, sleek, work, play all in one.

    A wonderful addition to our study table at home, for any room. Everything we do, but on a larger screen. Great for working, documents, reading, watching movies and playing games. Effortless entertainment. A WiFi connection is all one really needs. The smart monitor supports both Bixby and Amazon Alexa. The sound quality is great and it's so easy to connect. We love the design, applications and ease of use.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Easy to set up

    I am so surprised and how easy it was to set up our new Samsung smart monitor. Within only a few minutes we were enjoying the monitor. We have found it really useful for many different scenarios. It is so easy to stream from a mobile device. It also comes ready for sign in to Netflix, Disney etc and you can also use Alexa! We also love the split screen function. It was really handy when we used the monitor in the kitchen for displaying a recipe and were also able to continue watching our fav tv series on the other side of the screen. Happy mum and happy kids!!! It is fairly light and easy to move around and we love the sleek design.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Love the screen size

    Our favourite part about the Samsung smart monitor is the screen size and easy manouverability of the monitor. It is easy to see from just about anywhere but is fairly light and easy to move around. It’s not too big so can be used for watching tv or movies, gaming, in the home office or for school work. We have also used it for displaying recipes while cooking in the kitchen. So many features and looks stylish too!
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Amazing quality

    The Samsung smart monitor m7 is such a great product.

    We use it for work and we absolutely love the efficiency of it.

    The quality is second to none
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • We didn’t know we needed it until we had it

    We are absolutely loving the Samsung Smart Monitor M7. It is such a clever piece of equipment and has so many uses. So far we have used it in the dance room for dance practice either with you tube, phone screen mirroring from camera roll or from our cloud hard drive. We have also used it in our outdoor living area where we had movie days/nights. Hubby has also used it in his exercise area to stream workouts. It has also been fab for homeschooling the kids. We have tried screen mirroring as it is much larger than a phone or iPad screen. We have also used it to play PowerPoint lessons and watch Netflix or Disney documentaries. The quality of the picture is impressive and it was super easy to set up. We love its sleek design and it is easy to move around to different locations. We also love the slit screen function. It’s a fantastic piece of technology that we have found very useful!
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Perfect for the all the family!

    We have been so impressed by the Samsung Smart Monitor M7. We have recommended it to family and friends. You really can’t beat the stylish and slim design plus we love how it tilts and you can adjust the height. My son has especially loved it for gaming of course! As you can see in the video, it’s quite easy to navigate through the different options, including TV and a button just for NETFLIX. We highly recommend!
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • It’s so versatile with many included features

    We are loving all the included features on this monitor plus the slim design fits perfectly on any desk. It’s such a versatile monitor that is perfect for my work needs but also perfect for when the kids want to play games, watch tv or movies. You can easily tilt the screen and adjust the height too. The other amazing feature is all the included tv channels and movies! There is always something to watch. Picture quality is excellent!
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • It’s so cool

    I just love the design of Samsung Smart Monitor M7. It sits at a level on my desk that provides me with the perfect viewing angle.

    I really love the colors they are extremely vivid and the picture quality is excellent.

    I enjoy the huge display and I can use up the whole space doing multitasking. I really like that

    Samsung screen is smarter and more versatile. Great monitor for design work and gamers too.

    The monitor can work with a universal samsung remote, can connect to the SmartThings and act as a SmartThings hub to control all my smart devices is just so cool. And since the TV supports playback of 4K content via the built-in apps (YouTube, Netflix and more), there is plenty of content to watch!

    I love the picture quality and works great with my regular tv shows, gaming and my work PC.

    A perfect screen for the home office, in other words.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.


  • Stylish and practical

    This is the perfect addition to my teenager’s room! He is really into gaming but also loves watching movies and can easily switch between both. The picture quality is exceptional. He can adjust the screen easily to the perfect height that he needs at the time which is a bonus. It’s also really handy for doing his homework as everything they do is online these days.
    The Samsung Smart Monitor M7 allows me to work, watch and live my way.
    The Samsung Smart Monitor M7 has superb picture quality for entertainment and gaming.
    The iconic slim design is a stylish addition to our home.
    It is easy to use the Samsung Smart Monitor M7 for work purposes.
    I can easily tailor the Samsung Smart Monitor M7 to mine and my family's needs.

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Mother’s instinct is a funny thing. At home, we trust it without question. But put us in a hospital setting with an unwell child, surrounded by doctors, nurses and monitors, and suddenly we start doubting ourselves.

What if I’m overreacting?
What if I’ve got it wrong?

So we stay quiet, even when we know something just isn’t right with our child. I’ve been there myself – when my usually ‘tough’ son was doubled over with stomach pain. I was told in the emergency department that it probably wasn’t his appendix. But I knew he wouldn’t have begged me to take him to hospital unless it was serious. Because I know him better than anyone. Turns out, it was appendicitis.

It’s a really common place for parents to land. You’re grateful for the care your child is getting, but at the same time, you feel this huge responsibility to speak up if something doesn’t feel right.

Here’s the thing though: that instinct you’re feeling? It matters more than you might think.

Why your gut feeling matters more than you realise

According to Paediatric Nurse Unit Manager, Canterbury Hospital, Leticia Jackson, parents bring something to the hospital that no test or machine ever could.

“Parents often say they ‘just know’ when something isn’t quite right with their child, and in a hospital, that gut feeling is incredibly valuable,” she explains.

Leticia Jackson, Paediatric Nurse Unit Manager, Canterbury Hospital

While medical teams rely on observations, tests and equipment, parents know the little details. The way your child usually smiles. How they react when they’re tired. What’s normal for them.

So when something feels “off”, even if everything looks okay on paper, it can actually be an early warning sign.

“When parents trust those instincts and speak up, this creates a powerful partnership that can sometimes catch a problem before it becomes an emergency,” Leticia says.

Worried about speaking up? You’re not alone

A lot of parents hesitate about advocating for their child.

You don’t want to come across as difficult. You don’t want to question the people caring for your child. And sometimes, you just don’t feel confident enough to push the issue.

Leticia gets it.

“It is completely understandable for parents to feel hesitant,” she says. “No one wants to be seen as difficult or to second-guess the hardworking people caring for their child.”

But here’s a helpful way to look at it: you’re not challenging the medical team, you’re helping them.

Parents are the constant. Staff change shifts, care for multiple patients, and rely on snapshots of information. You’re there the whole time, noticing the subtle changes.

“Our medical team doesn’t view a concerned parent as overreactive, but as a partner,” Leticia explains. “Your voice matters.”

Remember, we know our children better than anyone.

What to do if you’re worried: the Raise It process

If you’re in a NSW public hospital or health service and you’re worried about you or your child’s condition getting worse, there is a clear process you can follow called Raise It.

Raise It is designed to help patients, carers and family members get help fast if they’re worried about a change in their loved one’s condition.

Here’s how it works:

  1. Talk: Start by speaking to a nurse, midwife, doctor or health worker about your concerns.
  2. Ask: Still worried? Ask to speak to the nurse or midwife in charge and request a Clinical Review.
  3. Call: If you’re still concerned, you can escalate further using the Raise It process to get urgent attention from a senior health worker.

You don’t need medical knowledge. You don’t need to be certain. If you feel something isn’t right, or your child is getting worse, Raise It. You just need to speak up.

What should you actually look out for?

Sometimes it’s not one big, obvious sign. It can be small, subtle changes that just don’t sit right.

Things like:

  • Changes in breathing (fast, laboured or noisy)
  • Skin looking pale, mottled, or developing unusual rashes
  • Your child being unusually drowsy, floppy, or hard to wake
  • Confusion or behaviour that’s out of character
  • Pain that isn’t improving with treatment
  • Or simply that feeling that your child is getting worse

And sometimes, it’s just that gut feeling you can’t explain.

That’s enough.

“You are helping us, not bothering us”

If there’s one message Leticia wants parents to take away, it’s that you aren’t bothering the medical team, you’re helping them.

“In my years as a Nurse Unit Manager, I can say with absolute certainty that many critical changes in a child’s condition have been identified first by a parent. While our clinical staff are highly skilled at performing regular observations and interpreting data, parents are the only constant presence who truly know their child’s baseline behaviour, personality, and what is normal for them.

“I have seen numerous instances where a parent’s insistence that their child is “just not themselves” – despite vital signs appearing relatively stable – has prompted a deeper clinical review that uncovered everything from early signs of sepsis to a life-threatening respiratory crisis.”

The Raise It process exists because healthcare teams know how important parents are in keeping children safe.

“Speaking up doesn’t mean you don’t trust the team,” she says. “It means you’re partnering with us to make sure nothing gets missed.”

And if you’re still worried about being judged?

“Whether your concern turns out to be something or nothing, your instinct to raise it is always valid.”

Find out more, visit health.nsw.gov.au/raiseit

Mouths of Mums is proudly working with NSW Health to bring you this important article.

  • Years ago, I spoke up for my 14-year-old daughter, but my concerns weren’t fully listened to. I’ve always wished I had pushed harder. She was sent home without much testing, and two days later, she passed away.
    So, if you ever have concerns—no matter how minor—please speak up and keep advocating. Trust your instincts; they are there for a reason.

    Reply

  • This is so important for parents to know how to raise it further if they don’t think their child is receiving the medical support they need! I know this article refers to the NSW system but other systems have similar procedures just with different names. I know in QLD it’s called Ryan’s Rule.

    Reply

  • It’s so important to follow your gut instincts and express your concerns indeed. I have never hesitated to advocate for my children in various situations and I don’t care what other people think about it. Not all doctors and medical staff appreciate it when you question them, I’ve experienced that it may result in angry indignant responses.

    Reply

  • How true this is! While nurses and doctors are the medical professionals doing their job on the daily, we know our children better than anyone and what is ‘normal’ for them. I would always speak up if I had noticed any changes in my child’s health and encourage other parents to do so too. No question is silly!

    Reply

  • This really is such an important issue and a good topic to discuss with people, I am often surprised that people are worried about being judged. This is not something I care about; the priority is for the care and health of everyone is my family. Parents know their children and need to work with health professionals for the best outcomes for their children.

    Reply

  • This is such an important issue to raise, and no one should ever feel ashamed, nervous or that they are being OTT for advocating for their kids, themselves or loves ones in hospital. In QLD we have Ryan’s Rule. A three step process where your concern will be escalated if they believe the patients condition isn’t improving or is worsening.

    Reply

  • I have never been afraid to advocate for my children and partner and extended family and also friends. It is so important to listen and to trust intuition. When people have not listened, I have persevered and kept on with insisting on care and making sure they truly listened and took action.

    Reply

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