I had the most lovely shop assistant help me today. I was looking for stocking fillers and she asked if I needed help. I told her the amount I wanted to spend and she filled up a basket with sale items and then I went through them. I was so happy and delighted wit the items and with the assistant. Great service deserves to be mentioned and I told her supervisor. I hope she gets a bonus! :)

Posted anonymously, 23rd December 2015

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  • You should have named the store and town, maybe more of us could have exoerienced this


  • It’s lovely to get real help – I sometimes send an email or letter to reinforce my thanks.

    • Good on your for doing this – it does make such a difference to staff members to hear good feedback.


  • Good on you for telling her boss,it’s fantastic when we get excellent customer service and during the Christmas period as well!


  • i am suprised that she went that extra mile for you. i was expecting her to point to a table and go “there” lol


  • That’s fantastic to hear and wonderful that you told her supervised. People are often very quick to complain, but not so quick to give praise


  • it so good to get good customer service… I hope her boss appreciates her effort in good service as its hard to find.


  • Very good idea to mention it to the supervisor! She did a great job!!


  • Good job highlighting this person’s great work. We are often so quick to point out poor service and forget to applaud good service. Well done.

    • Absolutely! we need more positive acts and less negative acts!


  • What a lovely experience for this time of year and so good of you to advise her supervision!

    • I was so surprised too with the shops being busy! Surprised but delighted and I will go back there again in the New Year.


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