Amid fears that chargers could cause electric shock, Apple has issued a worldwide recall of the products sold over a 12-year period.

The tech giant has released a statement on its website regarding the recall, stating that the two-prong AC wall plug adaptor would be voluntarily recalled. Apple said that the product was shown to create an potential electrical shock to customers if it became broken.

The recall applied to those adaptors used in Australia, New Zealand, Continental Europe, Korea, Argentina and Brazil.

The wall plug adaptors were distributed between 2003 and 2015 for Mac and iOS devices.  They were also included in the Apple World Travel Adapter kit.

An Apple media spokeswoman told the ABC, that while only 12 electric shock incidents have been reported worldwide over the past 12 years, the recall was a careful matter of precaution.

“Customer safety is always Apple’s top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new, redesigned adapter, free of charge,” Apple said in a statement.  “We encourage customers to exchange any affected parts.”

The recall instructions provided by Apple instruct customers to check the inside slot where the plug prongs attach to an Apple power adaptor.

Adaptors with four or five characters or no characters on the inside slot should not be used.

Apple customers who believe they have a potentially faulty charger will be able to exchange their adaptor at an Apple store or authorised provider.

Other wall plug adapters, including those designed for Canada, China, Hong Kong, Japan, United Kingdom, and United States and Apple USB power adapters have not recalled.

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  • jeepers that’s a big recall!


  • It’s great to see a large manufacturer voluntarily putting safety ahead of profits. Thanks for sharing this update for everyone.


  • wouldn’t anything that was electrical, become dangerous if broken? i will keep this in mind though. I have a belkin charger now because the proper ones have broken. They are not that great quality anyway.


  • Thanks for that. Didn’t know anything about it. Will definitely check mine out.


  • That’s a bit scary one very big recall, need to check our devices.


  • I better check our chargers. thanks for the warning.


  • And in less than a day, my Apple shop was out of replacements.


  • Seems to be a lot of recalls on things lately. So glad I don’t use Apple products


  • Doo not use the apple ac wall charger bat I use the mistral ac wall charger a the rejakshop use the apple divas


  • Recalls are always a worry but its nice to see Apple doing the right thing.


  • Such a widespread recall. Hope there are no injuries as a result of faulty products.


  • Oh! Actually we need to bring back all 3 chargers! I was looking in the wrong place. Here it shows exactly where you have to look: http://www.apple.com/au/support/ac-wallplug-adapter/

    • Thanks for the link and thanks again for always adding links – so thoughtful. :)


  • We’ve got 3 Apple chargers and one doesn’t have any character inside! That means it’s one on the recall list. We will have to bring it back to the Apple store.


  • Tech accessories are not the kind of thing people morally check – this is a pretty amazing recall. I will be checking ours once school is back.


  • Nice to see they are recalling them


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