Amid fears that chargers could cause electric shock, Apple has issued a worldwide recall of the products sold over a 12-year period.
The tech giant has released a statement on its website regarding the recall, stating that the two-prong AC wall plug adaptor would be voluntarily recalled. Apple said that the product was shown to create an potential electrical shock to customers if it became broken.
The recall applied to those adaptors used in Australia, New Zealand, Continental Europe, Korea, Argentina and Brazil.
The wall plug adaptors were distributed between 2003 and 2015 for Mac and iOS devices. They were also included in the Apple World Travel Adapter kit.
An Apple media spokeswoman told the ABC, that while only 12 electric shock incidents have been reported worldwide over the past 12 years, the recall was a careful matter of precaution.
“Customer safety is always Apple’s top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new, redesigned adapter, free of charge,” Apple said in a statement. “We encourage customers to exchange any affected parts.”
The recall instructions provided by Apple instruct customers to check the inside slot where the plug prongs attach to an Apple power adaptor.
Adaptors with four or five characters or no characters on the inside slot should not be used.
Apple customers who believe they have a potentially faulty charger will be able to exchange their adaptor at an Apple store or authorised provider.
Other wall plug adapters, including those designed for Canada, China, Hong Kong, Japan, United Kingdom, and United States and Apple USB power adapters have not recalled.