Kleenmaid Eco Sensitive Washing Machine Product Review

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Review Kleenmaid Eco Sensitive Washing Machine

Kleenmaid Eco Sensitive Washing Machine
Average Ratings (from 28 ratings)
Overall star Rating
The Kleenmaid Eco Sensitive is perfect for my family
The Kleenmaid Eco Sensitive is the best front loader I've used
The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
The Kleenmaid Eco Sensitive allows me to customise my washes
I would recommend the Kleenmaid Eco Sensitive to others
Kleenmaid Eco Sensitive Washing Machine :
4.76 out of 5 based on 28 reviews.
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As mums, we are always on the lookout for appliances that will take care of our family’s needs.

Which is why we were thrilled to announce the Kleenmaid product review where we delivered an Eco Sensitive Washing Machine (LW8014) to a group of mums to trial and review at home!

Here’s why all mums will love the Kleenmaid Eco Sensitive Washing Machine …

Detergent Mix and Spray

The Kleenmaid Eco Sensitive Washing Machine mixes the detergent with water before spraying into the drum of the machine – a unique process which ensures the detergent gently yet thoroughly penetrates the fibres of the clothes being washed. This also means that the water temperature can be lowered by up to 50%, which means less wear on fabrics and allows whites and colours to be washed together.

Dynamic Drum Design

The holes in the drum of a washing machine play an important role in improving the gentleness and effectiveness of your daily wash. Kleenmaid’s Dynamic Drum Design cleverly optimises the number, shape and size of the holes for optimal cleanliness and has a counter rotating drum to ensure your clothes don’t get tangled.

Spiral Curved Agitators

The spiral curved shaping of the agitators in the Kleenmaid Eco Sensitive Washing Machine continuously yet gently moves the wash load into the centre of the drum, guaranteeing a comprehensive and total clean every time.

Strong and silent

The unique ‘boomerang’ design on the side walls gives the machine’s cabinet strength and keeps noise to a minimum. This means, you can do your washing at a convenient time, while being sure you won’t wake your little ones enjoying forty winks.

Eliminates allergens and bacteria

Using the ‘Allergy Safe’ program, seven allergens and four bacteria types can be eliminated, giving you the peace of mind that your wash is as sanitary as possible.

15 fully customisable wash programs

The Kleenmaid Eco Sensitive Washing Machine lets you select from three different stain levels, multiple spin speeds, cold to 90°C wash temperatures as well as easy ironing options, giving you a customised wash every time. There’s even the option of a 12 minute rapid wash for when you need clean clothes, fast.

Eco logical system

The Kleenmaid Eco Sensitive Washing Machine weighs the wash load at the start of each new cycle, meaning you’ll not only save water but also energy.

Safety and protection

To protect your Kleenmaid Eco Sensitive Washing Machine, the LW8014 comes with an impressive list of controls including excessive foam control, overflow protection, multiple failure detection, child safety lock and 3 year full parts and labour warranty, which is supported by Kleenmaid’s highly skilled national service network.

 

 

The Kleenmaid Eco Sensitive Washing Machine measurements are …

Measurements_Kleenmaid

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Published 7th April 2016

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  • All I do is washing

    I would like to review the Kleenmaid Eco Sensitive Washing Machine as mine is on its way out and with a large family trying to do washing my hand is going to take me forever to get through. Plus the thought of trying to wash sheets by hand is putting me off. This machine sounds really good and I like the fact that the hot water can be up to 50% less and I also like that the detergent mixes with the water before spraying into the drum that makes more sense to me. I would really like to try out this product and hope I get an opportunity to do so.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • No more dog smell!

    I threw my dog's bed and blanket into the Kleenmaid Eco Sensitive washing machine. I admit I hadn't washed either for some months so they absolutely stank and were covered in dog hair! The dog bed looked a bit lumpy from washing when it came out (I put the spin on 800rpm so it was pretty wrung out and nearly dry!) but it shook back into shape easily. Both the dog bed and the blanket came out smelling nothing like dog, just a lovely 'just washed' smell, and all the dog hairs were gone. Lots of room in the machine too, it easily held the dog bed and the blanket with room to add more. Dog not happy with his clean bed, but I am very happy!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • 12 minute wash cycle

    I had a last minute sports uniform 'emergency' today- i.e. my son wanted his sports uniform to take to school, it was at the bottom of the clothes basket wet and smelly. Did the 12 minute wash option on the machine, chucked the clothes in the drier and they were ready in about half an hour!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Dust Mite Allergy Benefit

    My old top loader had the hot water plumbed into the machine, meaning I could only wash to around 50 deg C. I have always hot washed all bedding and towels due to my sons severe allergies to dust mites. Having washed towels and bedding in the Kleenmaid Eco Sensitive machine he has commented on feeling better when waking in the morning, and being less reliant on his preventer medication. I have been washing the towels and bedding at 70 deg C, and using the extra rinse cycles. It is great to think his need for medication has dropped. The bedding and towels look and smell cleaner than they ever have in the past! An added bonus of the machine is the hot rinse that can be done when washing at lower temperatures - this ensures all clothing and bedding can be adequately treated. Customised wash setting like these are just not available with other machines.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Dry Clean Only? Not with the new Kleenmaid!

    I decided to test the new machine on some winter jackets that needed freshening up. One was a wool blend coat, the other a feather filled jacket. I would never have put these in any top loader, but decided to put them in the Kleenmaid eco sensitive machine on the hand wash cycle. The jackets came out like new! I was so impressed that this machine - it will certainly cut down on my dry cleaning bill in the future!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Suits washed

    I thought I would give the hand wash cycle a go and put two school blazers in for a wash over the weekend- I usually dry clean them but they came up really well. Grime on collars gone and tomato sauce on a sleeve no longer there! No more trips to the dry cleaner!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • The dreaded rugby shirts after a rainy Sunday game

    Since we have to test the new Kleenmaid Eco Sensitive we volunteered to clean the rugby jerseys after a Sunday game in the rain and mud. Yet again the machine did not disappoint. The setting for extra dirty, combined with the extra rinse cycle was great. I love how the machine can be so easily programmed to suite the wash that you require. Attached are some photos so you can judge for yourself.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Kleenmaid - old versus new

    Having previously owned (and loved) a Kleenmaid top loader washing machine, I was very excited to be selected to trial the new Eco Sensitive washing machine. The old Kleenmaid was reliable, easy to use and always gave a great wash. I wondered how the new machine would compare - I was not disappointed! The Eco Sensitive is again easy to use, and provides the added advantages of being able to customise the wash cycles depending on the wash need. There is the short 12 minute cycle, the versatile 60 minute / 60 deg C cycle and the cotton cycle. My clothes are emerging cleaner than they have in the old machine, without the need for soaking. The kids school shirts look like new with the grubby collars and cuffs white again! I am looking forward to finding out all the features of this machine over the next few weeks!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • 60 at 60

    So I've been trialling the Kleenmaid Eco Sensitive machine for about 2 weeks and during that time I've probably done about 14 loads of washing, and I've been using all of the different programs to work out what works for me and my family. Day to day the program I'm using the most is the 60 degrees for 60 minutes cycle. It's quick and means I can get a couple of loads done in the evening, ready to hang out the next morning. I change the temperature to cold for my coloured washes, and love how you can change the temperature even when the cycle has started! My next load is going to be the dog bed and blanket- not sure if it has a special program (hand wash?). Watch this space!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • 1400 spin option is great

    My current machine spins to 1200 (?rpm I think it's called!), which is fine in summer. But at this time of year and for the next 4-5 months I find I need to finish the washing off in the clothes dryer, as the shorter days and less sun means my clothes don't completely dry. I've found that putting a load of washing in the Kleenmaid Eco Sensitive with the 1400 spin option (which is the default spin speed) the clothes come out of the machine drier and they are completely drying on the line- so no double handling of washing, and I'm saving on my energy bill!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • All I do is washing

    I would like to review the Kleenmaid Eco Sensitive Washing Machine as mine is on its way out and with a large family trying to do washing my hand is going to take me forever to get through. Plus the thought of trying to wash sheets by hand is putting me off. This machine sounds really good and I like the fact that the hot water can be up to 50% less and I also like that the detergent mixes with the water before spraying into the drum that makes more sense to me. I would really like to try out this product and hope I get an opportunity to do so.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Just brilliant

    This machine is so quiet, I had to really listen to hear it! The allergy wash is particularly good as 2 of my kids suffer from allergies. This wash eliminates the nasties causing allergies. There 15 wash programs, every size and washing level is catered for. And it weighs your washing so it knows how much water to use, which saves water consumption. So many safety and protection pluses in place. An all over excellent machine, super impressed
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • I love my new washing machine, thankyou Kleenmaid.

    After using my 30 year old washing machine I was lucky enough to be in a position to purchase the new Eco Sensitive washing machine from Kleenmaid. I am so impressed the spin dry is amazing cuts the actual drying time for sure. To be able to choose between all the different wash settings/options is a real treat for me. I no longer run from my ugly laundry, it now looks amazing so modern and sleek.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • My amazing new washing machine, thank you Kleenmaid.

    I recently took advantage of the Kleenmaid offer of saving $1000 off a new Eco Sensitive, I am so glad I did. I love it after using a very old washer for the last 30 years. I especially love that my towels in particular don't take as long to dry, the spin dry on this washer is amazing. Love all the different settings/options. My laundry is looking quite sexy, so sleek I don't run from my laundry anymore.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Kleenmaid

    Wow this is a great washing machine to Iove. The Kleenmaid Eco Sensitive Washing Machine is sensitive to all my washing needs. the 12 minute eco cycle is so great when you really need something washed in a hurry (like a forgotten choir shirt or gym gear that we have washed in a hurry).
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Dust Mite Allergy Benefit

    My old top loader had the hot water plumbed into the machine, meaning I could only wash to around 50 deg C. I have always hot washed all bedding and towels due to my sons severe allergies to dust mites. Having washed towels and bedding in the Kleenmaid Eco Sensitive machine he has commented on feeling better when waking in the morning, and being less reliant on his preventer medication. I have been washing the towels and bedding at 70 deg C, and using the extra rinse cycles. It is great to think his need for medication has dropped. The bedding and towels look and smell cleaner than they ever have in the past! An added bonus of the machine is the hot rinse that can be done when washing at lower temperatures - this ensures all clothing and bedding can be adequately treated. Customised wash setting like these are just not available with other machines.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • 12 minute cycle

    Last night there was a need for sports clothes washed in a hurry - what a saviour to have the 12 minute cycle. Not even my old top loader had a cycle this quick, and the wash was fantastic. The clothes came out much dryer than they would have in the old machine, meaning they could dry overnight and be ready for the next day at school. Best of all - it was not me but my daughter wheo had to operate the machine having never operated it (or any other machine for that matter) as both myself and my husband were out. It is pleasing that the machine is so simple to use, but so effective in it's wash.

    Every parent loves when the crisis is adverted!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • The dreaded rugby shirts after a rainy Sunday game

    Since we have to test the new Kleenmaid Eco Sensitive we volunteered to clean the rugby jerseys after a Sunday game in the rain and mud. Yet again the machine did not disappoint. The setting for extra dirty, combined with the extra rinse cycle was great. I love how the machine can be so easily programmed to suite the wash that you require. Attached are some photos so you can judge for yourself.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Kleenmaid Front loader ve Kleenmaid top loader

    I was always hesitant to buy a front loader, as I though, "I don't have time to wait hours for a wash .. I'm a busy mum!". Since moving out of home I have only ever owned 2 machines ( in 23 years). I owned a Kleenmaid that sadly died after 18 years, and would happily have purchased another, as it never missed a beat. Unfortunately Kleenmaid were not available in Australia at that time. I replaced it with another good quality top loader. My top loader cleaned the clothes well, and more importantly QUICKLY! Having trialled the Kleenmaid eco sensitive I am stunned to find that there is a 30 minute cycle which cleans better than my top loader! There is no residue of soap powder on my darks, due to the pre-mixing of the detergent, and the clothes come out less creased, making ironing easier! By not having a centre agitator, I am impressed by the amount of clothes I can fit in. Best of all, being a Kleenmaid machine, I am assured of its reliability long term.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Dry Clean Only? Not with the new Kleenmaid!

    I decided to test the new machine on some winter jackets that needed freshening up. One was a wool blend coat, the other a feather filled jacket. I would never have put these in any top loader, but decided to put them in the Kleenmaid eco sensitive machine on the hand wash cycle. The jackets came out like new! I was so impressed that this machine - it will certainly cut down on my dry cleaning bill in the future!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Kleenmaid - old versus new

    Having previously owned (and loved) a Kleenmaid top loader washing machine, I was very excited to be selected to trial the new Eco Sensitive washing machine. The old Kleenmaid was reliable, easy to use and always gave a great wash. I wondered how the new machine would compare - I was not disappointed! The Eco Sensitive is again easy to use, and provides the added advantages of being able to customise the wash cycles depending on the wash need. There is the short 12 minute cycle, the versatile 60 minute / 60 deg C cycle and the cotton cycle. My clothes are emerging cleaner than they have in the old machine, without the need for soaking. The kids school shirts look like new with the grubby collars and cuffs white again! I am looking forward to finding out all the features of this machine over the next few weeks!
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • i love it!!

    My mother just got the Kleenmaid Eco Sensitive Washing Machine and i couldn't believe how easy it was to use!! After doind a few loads at my mums I went home and told hubby "we have to get one!!" ..lol. Heres to hoping i get a new machine soon.. here i am with my old machine :( .haha
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others
  • Why oh why oh why ! Didn't I get picked for this review my girlfriend just bought this front loader washer and my front loader washing machine just broke down so she let me borrow her kleenmaid Eco sensitive front loader washing machine omg I'm in love this machine was smooth fast economy and my clothes came out fresh clean and amazingly soft why oh why haha
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • It will be like losing a new best friend :(

    Tomorrow is the sad day that I have to say goodbye to the Kleenmaid Eco Sensitive Washing machine. When it was installed the guy installing said to me " the lady before you didn't want us to take it". Now I fully understand why. This machine is quiet, gentle on your clothes but so effective in cleaning. It has a great range of programmes and is so versatile that you can tailor your wash to suit the stain level and the temperature. The times of the wash adjust to this so if the stain level is low than the wash time is reduced. This is one clever machine ( or maybe we can give the designers the credit). I would highly recommend this machine without hesitation.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Dare to Doona

    So it's that time of year when the doona change is happening. I would normally get my doona dry cleaned but seeing as its an 8kg machine i decided to give it a whirl. The doona fitted in well with space. I used a cotton cycle and sat back and awaited the results. My doona is beautifully clean and smells so fresh. Once again I'm really impressed with the results :)
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Love it

    My older sister has one of these washing machines and she has two little ones like me. She loves the child safety element on the machine and I admit I'm jealous as my kids try and fiddle around with our washing machine. She also loves that her clothes wash so well as her little girls love to paint. I have to admit everyone in her family always have well presented clothes
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Sports wear - easy peasy !

    After a weekend of sports us mothers can dread the cleaning of the sports wear especially if your the mum that has the 20 rugby shirts to wash ! Even the muddiest shirt was sparkling after the wash and the cycle only took one hour and twenty. Very effective on those tough stains
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Even has the kids intrigued :)

    The dial and settings are so straight forward to use and select I even got my teenager to put on a load of washing. Also being that the display is digital its so easy to work out. Who would of thought a washing machine would spark a teenagers interest ! The hanging the washing out by the teenager was not executed as well as the wash though ;)
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Allergy Safe Cycle

    Having a child with eczema and dust mite allergies and knowing that this cycle is helping the symptoms is giving me peace of mind when I tuck him in his bed at night in the fresh clean sheets. The allergy safe cycle works up to 4 kgs so you can get those bed sheets in and know that they are super clean.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others

  • Smell the freshness :)

    When you pull up in your driveway and you can smell your clean washing now that's fresh ! I am using exactly the same powder and softener as usual but the clothes are just so much fresher. Even on the shortest of washes this is the case. I'm blown away by the effectiveness of this washing machine.
    The Kleenmaid Eco Sensitive is perfect for my family
    The Kleenmaid Eco Sensitive is the best front loader I've used
    The Kleenmaid Eco Sensitive is gentle enough for all my family's washing
    The Kleenmaid Eco Sensitive allows me to customise my washes
    I would recommend the Kleenmaid Eco Sensitive to others
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Article ‘Trust Your Intuition’: How To Advocate For Your Child In Hospital

‘Trust Your Intuition’: How To Advocate For Your Child In Hospital

Mother’s instinct is a funny thing. At home, we trust it without question. But put us in a hospital setting with an unwell child, surrounded by doctors, nurses and monitors, and suddenly we start doubting ourselves.

What if I’m overreacting?
What if I’ve got it wrong?

So we stay quiet, even when we know something just isn’t right with our child. I’ve been there myself – when my usually ‘tough’ son was doubled over with stomach pain. I was told in the emergency department that it probably wasn’t his appendix. But I knew he wouldn’t have begged me to take him to hospital unless it was serious. Because I know him better than anyone. Turns out, it was appendicitis.

It’s a really common place for parents to land. You’re grateful for the care your child is getting, but at the same time, you feel this huge responsibility to speak up if something doesn’t feel right.

Here’s the thing though: that instinct you’re feeling? It matters more than you might think.

Why your gut feeling matters more than you realise

According to Paediatric Nurse Unit Manager, Canterbury Hospital, Leticia Jackson, parents bring something to the hospital that no test or machine ever could.

“Parents often say they ‘just know’ when something isn’t quite right with their child, and in a hospital, that gut feeling is incredibly valuable,” she explains.

Leticia Jackson, Paediatric Nurse Unit Manager, Canterbury Hospital

While medical teams rely on observations, tests and equipment, parents know the little details. The way your child usually smiles. How they react when they’re tired. What’s normal for them.

So when something feels “off”, even if everything looks okay on paper, it can actually be an early warning sign.

“When parents trust those instincts and speak up, this creates a powerful partnership that can sometimes catch a problem before it becomes an emergency,” Leticia says.

Worried about speaking up? You’re not alone

A lot of parents hesitate about advocating for their child.

You don’t want to come across as difficult. You don’t want to question the people caring for your child. And sometimes, you just don’t feel confident enough to push the issue.

Leticia gets it.

“It is completely understandable for parents to feel hesitant,” she says. “No one wants to be seen as difficult or to second-guess the hardworking people caring for their child.”

But here’s a helpful way to look at it: you’re not challenging the medical team, you’re helping them.

Parents are the constant. Staff change shifts, care for multiple patients, and rely on snapshots of information. You’re there the whole time, noticing the subtle changes.

“Our medical team doesn’t view a concerned parent as overreactive, but as a partner,” Leticia explains. “Your voice matters.”

Remember, we know our children better than anyone.

What to do if you’re worried: the Raise It process

If you’re in a NSW public hospital or health service and you’re worried about you or your child’s condition getting worse, there is a clear process you can follow called Raise It.

Raise It is designed to help patients, carers and family members get help fast if they’re worried about a change in their loved one’s condition.

Here’s how it works:

  1. Talk: Start by speaking to a nurse, midwife, doctor or health worker about your concerns.
  2. Ask: Still worried? Ask to speak to the nurse or midwife in charge and request a Clinical Review.
  3. Call: If you’re still concerned, you can escalate further using the Raise It process to get urgent attention from a senior health worker.

You don’t need medical knowledge. You don’t need to be certain. If you feel something isn’t right, or your child is getting worse, Raise It. You just need to speak up.

What should you actually look out for?

Sometimes it’s not one big, obvious sign. It can be small, subtle changes that just don’t sit right.

Things like:

  • Changes in breathing (fast, laboured or noisy)
  • Skin looking pale, mottled, or developing unusual rashes
  • Your child being unusually drowsy, floppy, or hard to wake
  • Confusion or behaviour that’s out of character
  • Pain that isn’t improving with treatment
  • Or simply that feeling that your child is getting worse

And sometimes, it’s just that gut feeling you can’t explain.

That’s enough.

“You are helping us, not bothering us”

If there’s one message Leticia wants parents to take away, it’s that you aren’t bothering the medical team, you’re helping them.

“In my years as a Nurse Unit Manager, I can say with absolute certainty that many critical changes in a child’s condition have been identified first by a parent. While our clinical staff are highly skilled at performing regular observations and interpreting data, parents are the only constant presence who truly know their child’s baseline behaviour, personality, and what is normal for them.

“I have seen numerous instances where a parent’s insistence that their child is “just not themselves” – despite vital signs appearing relatively stable – has prompted a deeper clinical review that uncovered everything from early signs of sepsis to a life-threatening respiratory crisis.”

The Raise It process exists because healthcare teams know how important parents are in keeping children safe.

“Speaking up doesn’t mean you don’t trust the team,” she says. “It means you’re partnering with us to make sure nothing gets missed.”

And if you’re still worried about being judged?

“Whether your concern turns out to be something or nothing, your instinct to raise it is always valid.”

Find out more, visit health.nsw.gov.au/raiseit

Mouths of Mums is proudly working with NSW Health to bring you this important article.

Share this

  • As a parent of a child with cystic fibrosis, I’ve learned to trust my gut when something doesn’t feel right. We’ve had a few experiences where we’ve needed to go through different channels to raise concerns or frustrations with the hospital system to make sure our daughter got the care she needed. It’s great to see programs like this encouraging families to speak up, because parents often know when something isn’t quite right.

    Reply

  • As a parent of a child with cystic fibrosis, I’ve learned to trust my gut when something doesn’t feel right. We’ve had a few experiences where we’ve needed to go through different channels to raise concerns or frustrations with the hospital system to make sure our daughter got the care she needed. It’s great to see programs like this encouraging families to speak up, because parents often know when something isn’t quite right.

    Reply

  • This is so true from my experience over the years.
    No matter how wonderful the medical team is, if you have any doubts speak up as a mother knows her child better than anyone.

    Reply

  • Yes and amen to this article ! I agree with always follow your gut, you know your child like no one else does. In fact you are your child’s expert and should never stop advocating for them or speaking up. Sometimes professionals are very good in waving concerns away, all it takes is a human who listens

    Reply

  • Even as a healthcare professional, when I took my soon to the ED when I was concerned, I felt awkward about speaking up, worried I was making a big deal out of nothing (even though i would never tjink this about a patient’s family if the roles were reversed). The message in this article is so important. Always stick to your guns. Always speak up and advocate for your kids – they can’t do it for themselves.

    Reply

  • And honestly, some medical staff are idiots. I vividly remember the night two doctors huddled over my son’s lung x-rays. I hadn’t been allowed to accompany him to have them taken as I was pregnant. They finally told me solemnly that they were preparing to do emergency surgery as there was something in his lungs – “we don’t know what it is, but it’s definitely man made”. I took one look at the x-rays and asked if they’d taken off the battery packs for his cochlear implants, which were pinned to the back of his shirt, before the x-ray. And of course they hadn’t, and of course that’s what appeared to be in his lungs. Honestly!

    Reply

  • We need more articles like this one. It is important for us to advocate for ourselves and our loved ones in any situation and work with professionals.

    Reply

  • I have learned many times to always listen to your gut and speak up when you don’t think something is right. This article was a great read, our kids are our world and if we don’t feel they are getting the right help, and we feel it, we need to speak up.

    Reply

  • You should never second guess yourself when it comes to yours or your childs health- or anyones for that matter. Go with your thoughts. It is natural to want to protect a loved one especially when it comes to health situations, and the feeling you get when you think you didnt do enough to advocate or fight for them…it is not a kind or nice way to feel. Many people have ended up being heartbroken and picking up pieces for years because of feeling they didnt do enough.

    Reply

  • A very good and informative article. I have read so many stories about mums just knowing when things are not right and demanding second and third opinions until they got the right answer. Sometimes mums just know. It is our job as care takers of our families. Listen to your gut!

    Reply

  • Years ago, I spoke up for my 14-year-old daughter, but my concerns weren’t fully listened to. I’ve always wished I had pushed harder. She was sent home without much testing, and two days later, she passed away.
    So, if you ever have concerns—no matter how minor—please speak up and keep advocating. Trust your instincts; they are there for a reason.

    Reply

  • This is so important for parents to know how to raise it further if they don’t think their child is receiving the medical support they need! I know this article refers to the NSW system but other systems have similar procedures just with different names. I know in QLD it’s called Ryan’s Rule.

    Reply

  • It’s so important to follow your gut instincts and express your concerns indeed. I have never hesitated to advocate for my children in various situations and I don’t care what other people think about it. Not all doctors and medical staff appreciate it when you question them, I’ve experienced that it may result in angry indignant responses.

    Reply

  • How true this is! While nurses and doctors are the medical professionals doing their job on the daily, we know our children better than anyone and what is ‘normal’ for them. I would always speak up if I had noticed any changes in my child’s health and encourage other parents to do so too. No question is silly!

    Reply

  • This really is such an important issue and a good topic to discuss with people, I am often surprised that people are worried about being judged. This is not something I care about; the priority is for the care and health of everyone is my family. Parents know their children and need to work with health professionals for the best outcomes for their children.

    Reply

  • This is such an important issue to raise, and no one should ever feel ashamed, nervous or that they are being OTT for advocating for their kids, themselves or loves ones in hospital. In QLD we have Ryan’s Rule. A three step process where your concern will be escalated if they believe the patients condition isn’t improving or is worsening.

    Reply

  • I have never been afraid to advocate for my children and partner and extended family and also friends. It is so important to listen and to trust intuition. When people have not listened, I have persevered and kept on with insisting on care and making sure they truly listened and took action.

    Reply
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