Oates Ezy Spray Mop Refill Product Review

Hello!

Average Ratings (from 28 ratings)
Overall star Rating
The Oates Ezy Spray Mop Refill is easy to use.
The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
I would recommend the Oates Ezy Spray Mop refill.
I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
The Oates Ezy Spray Mop Refill left my floors sparkling clean.
Oates Ezy Spray Mop Refill :
4.64 out of 5 based on 28 reviews.

The Oates Ezy Spray Mop Refill ensures you always have a fresh mop head ready for those quick, in-between cleans.

Mouths of Mums reviewers have previously taken the Oates Ezy Spray Mop for a spin, rating it 4.57/5 stars. It’s proven to be the perfect mop companion, and it doesn’t require a bucket! Read the Oates Ezy Spray Mop Reviews here.

Oates recommends starting each season with a new mop refill to ensure you’re getting the best clean with your mop. Oates makes cleaning easy, so you can #LaughAtTheMess rather than stress!

We love the Oates Ezy Spray Mop Refill as a sustainable solution to household cleaning. Have a few in your arsenal and machine wash them as you need, so you always have a clean refill ready to go.

The Oates Ezy Spray Mop Refill lifts and removes dirt, dust and scuff marks from your floors, and cuts through grease and grime with ease.

You can use the refill wet or dry and with or without the use of chemicals, leaving your floors looking sparkling clean.

The mop refill is so simple to use. To remove the pad from the mop, simply grip one end of the pad and pull away from the frame slowly. To attach the new refill, align the back of the pad to the base of the mop and apply pressure to secure it.

Simply pop the refill in the washing machine (with similar colours) when it appears heavily soiled. Re-attach, spray and go.

Reasons you’ll love this refill

muddy footprints and the oates ezy spray mop

There are so many reasons you’ll love this refill, most especially its ease of use, for both touch ups or a more comprehensive clean, without the use of a bucket. Here are some standout features that will have you loving the Oates Ezy Spray Mop Refill.

  • Ideal for wooden floors
  • Easy to change refill
  • Easy cleaning power, that can be used wet or dry
  • Machine washable for sustained use

Where to buy?

Oates Ezy Spray Mop Refill Review Product Image 700x527

The Oates Ezy Spray Mop Refill is available at Bunnings.

Check out what MoM reviewer Minela had to say about the refill.


Published 14th July 2023


  • Amazing

    The Ezy spray mop is extremely easy to use and can be used both dry and wet.

    We're redoing our garage section by section, so after a full cleanse and adding shelves, I finished with a quick dry cleaning with the mop. So absolutely easy to use and so effective.

    Its my go to to use indoors and outdoors on cement floors, floorboards and tiles. Yayyy.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Excellent product which really makes everyone in my home so clean

    In fact, I haven't received my Oates Ezy Spray Mop for trial from MOM. So I need to buy it myself to do this test trail. But it's worth it, it's very easy to use and really makes everyone in my home so clean.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Always Trust Oates

    I'm a mum who wouldn't choose to clean over lunch with the girls, but know it needs to be done. This said I rely on great quality products to get the job done fast. And Oates never lets me down.

    Using Oates Ezy Spray Mop I know that my floors will always be clean without much effort.

    I have enjoyed using the Oates Ezy Spray Microfibre Mop Refill with this mop. I use Oates Microfibre cloths throughout my house, so love that I can use it on my floor too. The Ezy Spray Microfibre Mop Refill can be used both wet and dry. I have floorboards throughout the house and use it dry to quickly remove any bits of dirt and dust in-between vacuuming. The dust clings to the pad like glue.

    Because it has a large surface area it makes cleaning super fast, which is exactly what I want.

    Using the mop wet also works great too. When using wet, I only use water to clean my floors. I find that my floors come up great after using the microfibre mop pad. Machine washable too so it can tackle another days worth of dirty floors. Overall another great product from Oates.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Thorough clean and easy wash

    I love the Oates Ezy Spray Mop refill, I found it nice and thick and cleaned my tiles with ease. I love that it's simple to clean and after washing it, it looked brand new again!
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Easy breezy with Oates Ezy Spray Mop Refill

    I recently purchased the Oates Ezy Spray Mop Refill, and I must say that it has made my cleaning routine a breeze. This refill is designed for use with the Oates Ezy Spray Mop, and it has truly impressed me with its ease of use and functionality.

    First and foremost, one of the standout features of the Oates Ezy Spray Mop Refill is its user-friendly design. Changing the refill is a quick and hassle-free process. The refill easily attaches to the mop head with a simple click, ensuring a secure fit. This means that you can switch between different refills effortlessly, saving both time and effort.

    When it comes to cleaning performance, the Oates Ezy Spray Mop Refill excels on both tiles and dust. The mop's material is effective at cutting through dirt and grime on tiles, leaving them sparkling clean. Whether it's spills, stains, or general dirt buildup, this refill tackles it all with ease. The mop glides smoothly over the surface, making it a pleasure to use.

    Additionally, the Oates Ezy Spray Mop Refill is equally impressive at capturing dust. Its material attracts and traps dust particles, ensuring that your floors are not only clean but also dust-free. This is especially useful for those with allergies or respiratory sensitivities, as it helps maintain a healthier indoor environment.

    Another advantage of this refill is its durability. The material is sturdy and long-lasting, ensuring that it withstands regular use without wearing out quickly. This means you can rely on the Oates Ezy Spray Mop Refill to provide excellent cleaning performance for an extended period.

    The Oates Ezy Spray Mop Refill is a fantastic cleaning tool that delivers on its promises. Its user-friendly design allows for easy attachment and replacement, while the mop's material effortlessly cuts through dirt on tiles and captures dust effectively. If you're looking for a refill that makes cleaning a breeze, I highly recommend giving the Oates Ezy Spray Mop Refill a try.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Exceptional mop

    One of the best and I would definitely recommend to my friends and family
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Easy and Amazing

    The Oates Ezy Spray Mop refill is fantastic. The mop pad cleans with ease and once dirty you just lift it off of the mop end and throw in the wash. Having two mop pads means you always have a clean pad to clean the floor. Amazing!
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Amazing mop refill

    What a great mop! It is so easy to replay the mop heads. You just pull it off and place a new one on. They are super easy to clean just chuck it in the washing machine. The mop holds a lot of messes and cleans big spills. The price of the refill is great too.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Sparking and shining floor in seconds

    Thanks MOM for selecting me to review this product. It’s easy to use especially for small spills as u do not need to put big mop in the water and then ????. Just spray and attach mop head with required refill scarab and job done easily. My girl used it first time and she was happy with the outcome as it’s very easy to use.Oates products always the best for cleaning purposes.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Love it

    I have been using Oates Ezy Spray Mop for about a year now and love it. The refill mop head is amazing, super easy to use and it leaves my tiles nice and clean. I love it as a sustainable cleaning product- after a few uses I can just throw it in the washing machine and it comes out as new! The Oates Ezy Spray Mop Refill is just great for a busy mum!
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Easy Ezy spray

    It works well in kitchen floor. with all the drop ins , crease. i personally like it
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Fantastic mop

    I loved this mop, cleaned my floors so well they’ve never looked so clean. I wish I found this product before now. Definitely will be purchasing more refills in the future
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Exceptional mop

    One of the best and I would definitely recommend to my friends and family
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Amazing

    The Ezy spray mop is extremely easy to use and can be used both dry and wet.

    We're redoing our garage section by section, so after a full cleanse and adding shelves, I finished with a quick dry cleaning with the mop. So absolutely easy to use and so effective.

    Its my go to to use indoors and outdoors on cement floors, floorboards and tiles. Yayyy.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Easy and Amazing

    The Oates Ezy Spray Mop refill is fantastic. The mop pad cleans with ease and once dirty you just lift it off of the mop end and throw in the wash. Having two mop pads means you always have a clean pad to clean the floor. Amazing!
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Love this mop

    I have tried alot of different mops to see what is the most effective, even cost wise and this is probably my favorite! it is very easy to clean as the cloth comes straight off into the washing machine, it gets in all the small spots due to the skinny handle. I LOVE it!
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • OATES MAKES MY CLEANING ROUTINE EASIER ☺️????

    Cleans messy floors with food residue and grease so easily. Put on the Oates Ezy Spray Mop Refill is a breeze and changing the refill is so simple, ???? no complications to worry about.

    The mop and be used both wet or dry with flooring cleaning products in the bottle or none at all. Ideal for vinyl floors. ceramic tiles, and wooden floors.

    The refills can be thrown into the washing machine and/or soaked in a bucket ????with some washing powder and there are no hassles. Can be used again without fuss.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Easy to use Oates Ezy Spray Mop Refill

    I loved trialing the Oates EZY spray mop refill. I found it really easy to use, it manoeuvres around the house easily and collects most dirt and grim first wipe. It’s very easy to use. It is easy to remove and simple to wash. Can’t fault the product at all. I really enjoyed using and trialling it.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Quick and easy

    It’s been great trialing the refill for the Oates Ezy Spray Mop after having trialled the mop itself awhile back. We all know how great the mop itself is, so easy the kids can use it which is a win in my books. Now the refill is almost perfect. It’s so quick and easy to replace, it literally takes seconds. Just rip it off, stick new one on and throw used one in wash. Now the only down side I found it didn’t come up as clean as I’d like but that may be human error so we will try again. Will definitely recommend to friends!!!
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Sparking and shining floor in seconds

    Thanks MOM for selecting me to review this product. It’s easy to use especially for small spills as u do not need to put big mop in the water and then ????. Just spray and attach mop head with required refill scarab and job done easily. My girl used it first time and she was happy with the outcome as it’s very easy to use.Oates products always the best for cleaning purposes.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Excellent product which really makes everyone in my home so clean

    In fact, I haven't received my Oates Ezy Spray Mop for trial from MOM. So I need to buy it myself to do this test trail. But it's worth it, it's very easy to use and really makes everyone in my home so clean.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Love

    Love this mop and its easy refils. Don't need to buy too many refils as I find they last well and can be washed over and over. I have a few on hand so I can use then wet or dry and chuck them in the wash after each wet use. Great to clean my floorboards either as a quick sweep between vacuums or to mop. Do recommend to other as it's so easy to push around even when having to hold mg fussy toddler.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Amazing mop refill

    What a great mop! It is so easy to replay the mop heads. You just pull it off and place a new one on. They are super easy to clean just chuck it in the washing machine. The mop holds a lot of messes and cleans big spills. The price of the refill is great too.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Love it

    I have been using Oates Ezy Spray Mop for about a year now and love it. The refill mop head is amazing, super easy to use and it leaves my tiles nice and clean. I love it as a sustainable cleaning product- after a few uses I can just throw it in the washing machine and it comes out as new! The Oates Ezy Spray Mop Refill is just great for a busy mum!
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Go to mop refill and sustainable

    The Oates mop is my go to mop and have been using it for a while. The refill is tough and cleans the floors really well. The best part is that I just throw it in the washing machine and it comes back squeaky clean. Love my Oates mop refill. The cloth of this mop is works great. I would highly recommend this product and have already repurchased it.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Way to go oate

    I already have been using oats products for a number of years..I would recommend this to everyone..
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Easy cleaning spray Mop

    Ideal and safe cleaning solution for tiles, laminate and timber flooring.

    Oates Ezy Spray Mop Refill Is Easy to change and washable I do the floors with spray mop and these refills make the job easy????
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Great mop, great that it has a refill

    Mopping is a chore I can do without. But if I have to mop, I enjoy using this one. It's easy to get attached and also detach, so it is easy to clean and reuse again. I liked the thickness, not too thick. That way it doesn't absorb too much water and keeps the mop light. Thanks mouth of mums! For the refill.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Great

    Love these refil cloths. Works well on my floorboards and tiles either dry or wet. One sweep over dry to pick up Any dust and then a few sprays of water and the cloth does a great job to mop up everything else without soaking my floor. Then it's straight in the wash to be used again.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.


  • Easy and washable !

    Absolute great mop, changeable and washable great for my floors and great for the environment. Would totally recommend and will be bringing into my cleaning routine as a staple. I love that when they get shabby you can just buy more refills instead of the entire mop.
    The Oates Ezy Spray Mop Refill is easy to use.
    The Oates Ezy Spray Mop Refill removes dust, dirt, grease and grime.
    I would recommend the Oates Ezy Spray Mop refill.
    I like the Oates Ezy Spray Mop Refill as a sustainable cleaning solution.
    The Oates Ezy Spray Mop Refill left my floors sparkling clean.

Click here to post a review

Reviews on this page have now been disabled.

To register for reviews that are not open yet and for future reviews, enter your email below and we'll send you an email as soon as a review is open for application.

Mother’s instinct is a funny thing. At home, we trust it without question. But put us in a hospital setting with an unwell child, surrounded by doctors, nurses and monitors, and suddenly we start doubting ourselves.

What if I’m overreacting?
What if I’ve got it wrong?

So we stay quiet, even when we know something just isn’t right with our child. I’ve been there myself – when my usually ‘tough’ son was doubled over with stomach pain. I was told in the emergency department that it probably wasn’t his appendix. But I knew he wouldn’t have begged me to take him to hospital unless it was serious. Because I know him better than anyone. Turns out, it was appendicitis.

It’s a really common place for parents to land. You’re grateful for the care your child is getting, but at the same time, you feel this huge responsibility to speak up if something doesn’t feel right.

Here’s the thing though: that instinct you’re feeling? It matters more than you might think.

Why your gut feeling matters more than you realise

According to Paediatric Nurse Unit Manager, Canterbury Hospital, Leticia Jackson, parents bring something to the hospital that no test or machine ever could.

“Parents often say they ‘just know’ when something isn’t quite right with their child, and in a hospital, that gut feeling is incredibly valuable,” she explains.

Leticia Jackson, Paediatric Nurse Unit Manager, Canterbury Hospital

While medical teams rely on observations, tests and equipment, parents know the little details. The way your child usually smiles. How they react when they’re tired. What’s normal for them.

So when something feels “off”, even if everything looks okay on paper, it can actually be an early warning sign.

“When parents trust those instincts and speak up, this creates a powerful partnership that can sometimes catch a problem before it becomes an emergency,” Leticia says.

Worried about speaking up? You’re not alone

A lot of parents hesitate about advocating for their child.

You don’t want to come across as difficult. You don’t want to question the people caring for your child. And sometimes, you just don’t feel confident enough to push the issue.

Leticia gets it.

“It is completely understandable for parents to feel hesitant,” she says. “No one wants to be seen as difficult or to second-guess the hardworking people caring for their child.”

But here’s a helpful way to look at it: you’re not challenging the medical team, you’re helping them.

Parents are the constant. Staff change shifts, care for multiple patients, and rely on snapshots of information. You’re there the whole time, noticing the subtle changes.

“Our medical team doesn’t view a concerned parent as overreactive, but as a partner,” Leticia explains. “Your voice matters.”

Remember, we know our children better than anyone.

What to do if you’re worried: the Raise It process

If you’re in a NSW public hospital or health service and you’re worried about you or your child’s condition getting worse, there is a clear process you can follow called Raise It.

Raise It is designed to help patients, carers and family members get help fast if they’re worried about a change in their loved one’s condition.

Here’s how it works:

  1. Talk: Start by speaking to a nurse, midwife, doctor or health worker about your concerns.
  2. Ask: Still worried? Ask to speak to the nurse or midwife in charge and request a Clinical Review.
  3. Call: If you’re still concerned, you can escalate further using the Raise It process to get urgent attention from a senior health worker.

You don’t need medical knowledge. You don’t need to be certain. If you feel something isn’t right, or your child is getting worse, Raise It. You just need to speak up.

What should you actually look out for?

Sometimes it’s not one big, obvious sign. It can be small, subtle changes that just don’t sit right.

Things like:

  • Changes in breathing (fast, laboured or noisy)
  • Skin looking pale, mottled, or developing unusual rashes
  • Your child being unusually drowsy, floppy, or hard to wake
  • Confusion or behaviour that’s out of character
  • Pain that isn’t improving with treatment
  • Or simply that feeling that your child is getting worse

And sometimes, it’s just that gut feeling you can’t explain.

That’s enough.

“You are helping us, not bothering us”

If there’s one message Leticia wants parents to take away, it’s that you aren’t bothering the medical team, you’re helping them.

“In my years as a Nurse Unit Manager, I can say with absolute certainty that many critical changes in a child’s condition have been identified first by a parent. While our clinical staff are highly skilled at performing regular observations and interpreting data, parents are the only constant presence who truly know their child’s baseline behaviour, personality, and what is normal for them.

“I have seen numerous instances where a parent’s insistence that their child is “just not themselves” – despite vital signs appearing relatively stable – has prompted a deeper clinical review that uncovered everything from early signs of sepsis to a life-threatening respiratory crisis.”

The Raise It process exists because healthcare teams know how important parents are in keeping children safe.

“Speaking up doesn’t mean you don’t trust the team,” she says. “It means you’re partnering with us to make sure nothing gets missed.”

And if you’re still worried about being judged?

“Whether your concern turns out to be something or nothing, your instinct to raise it is always valid.”

Find out more, visit health.nsw.gov.au/raiseit

Mouths of Mums is proudly working with NSW Health to bring you this important article.

  • You should never second guess yourself when it comes to yours or your childs health- or anyones for that matter. Go with your thoughts. It is natural to want to protect a loved one especially when it comes to health situations, and the feeling you get when you think you didnt do enough to advocate or fight for them…it is not a kind or nice way to feel. Many people have ended up being heartbroken and picking up pieces for years because of feeling they didnt do enough.

    Reply

  • A very good and informative article. I have read so many stories about mums just knowing when things are not right and demanding second and third opinions until they got the right answer. Sometimes mums just know. It is our job as care takers of our families. Listen to your gut!

    Reply

  • Years ago, I spoke up for my 14-year-old daughter, but my concerns weren’t fully listened to. I’ve always wished I had pushed harder. She was sent home without much testing, and two days later, she passed away.
    So, if you ever have concerns—no matter how minor—please speak up and keep advocating. Trust your instincts; they are there for a reason.

    Reply

  • This is so important for parents to know how to raise it further if they don’t think their child is receiving the medical support they need! I know this article refers to the NSW system but other systems have similar procedures just with different names. I know in QLD it’s called Ryan’s Rule.

    Reply

  • It’s so important to follow your gut instincts and express your concerns indeed. I have never hesitated to advocate for my children in various situations and I don’t care what other people think about it. Not all doctors and medical staff appreciate it when you question them, I’ve experienced that it may result in angry indignant responses.

    Reply

  • How true this is! While nurses and doctors are the medical professionals doing their job on the daily, we know our children better than anyone and what is ‘normal’ for them. I would always speak up if I had noticed any changes in my child’s health and encourage other parents to do so too. No question is silly!

    Reply

  • This really is such an important issue and a good topic to discuss with people, I am often surprised that people are worried about being judged. This is not something I care about; the priority is for the care and health of everyone is my family. Parents know their children and need to work with health professionals for the best outcomes for their children.

    Reply

  • This is such an important issue to raise, and no one should ever feel ashamed, nervous or that they are being OTT for advocating for their kids, themselves or loves ones in hospital. In QLD we have Ryan’s Rule. A three step process where your concern will be escalated if they believe the patients condition isn’t improving or is worsening.

    Reply

  • I have never been afraid to advocate for my children and partner and extended family and also friends. It is so important to listen and to trust intuition. When people have not listened, I have persevered and kept on with insisting on care and making sure they truly listened and took action.

    Reply

Post a comment

To post a review/comment please join us or login so we can allocate your points.

↥ Back to top

Thanks For Your Star Rating!

Would you like to add a written rating or just a star rating?

Write A Rating Just A Star Rating
Join