Vileda 27m Infinity Clothes Airer Product Review

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Average Ratings (from 79 ratings)
Overall star Rating
I would recommend the Vileda Infinity Clothes Airer to others
The Vileda Infinity Clothes Airer is of high quality construction
The Vileda Infinity Clothes Airer saved me time and money
I love that I am helping the environment with the Vileda Infinity Clothes Airer
I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle
Vileda 27m Infinity Clothes Airer :
4.63 out of 5 based on 79 reviews.

Who loves beautiful clean, fresh laundry? We all do! 

Which is why it’s devastating when you go to collect your beautifully laundered clothes from the outside washing line, only to find them smoky, dusty, covered in bird turd or still wet.

Introducing the Vileda 27m Infinity Clothes Airer … the perfect solution for fresh, clean and perfectly dry laundry!

What is special about Vileda’s Infinity Clothes Airer?

  • The Infinity large laundry dryer has been created for a large amount of laundry … 27 metres worth to be exact!
  • It has a raised frame and retractable cables, so you can hang both everyday washing, as well as larger items such as tablecloths and bed sheets.
  • It has telescopic cables, which are adjustable from 186 cm to 257 cm wide.
  • When fully unfolded, it can hold up to 3 loads of washing.
  • It has an additional hanger for small underwear.
  • Its versatility and mobility has been increased by legs finished with enclosed casters.
  • It also has an additional lock of the wings and protection against accidental folding.

Check out how the Vileda Infinity Clothes Airer could work in your home:

https://www.youtube.com/watch?v=DdIRhZR_wLE&feature=youtu.be

Vileda-clothes-airer-review-page-product-shot

Our review team are now busy trialling and reviewing the Vileda Infinity Clothes Airer.

Read MoM.Reviews below and keep checking back as the MoM.Review team put the Vileda Infinity Clothes Airer to the real family test at home.

Where can you buy the Vileda Infinity Clothes Airer?

You can purchase the Vileda Infinity Clothes Airer (as well as other products from the Vileda range) from your nearest Bunnings Store.

 

See what MoM Member Christine had to say about her Vileda Infinity Clothes Airer …

See what MoM Member Lisa had to say about her Vileda Infinity Clothes Airer …

See what MoM Member Bianca had to say about her Vileda Infinity Clothes Airer …

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Published 25th March 2019


  • A great essential for Winter

    This has been an absolute essential for my family and trying to get through all my washing. Lately the weather has been off and on with rain and I am able to keep up with my washing by using the vileda clothes air dryer. It fits soo much washing once extended that I can fit a big full load of clothes or sheets.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Game changer!

    This clothes airer is something to get excited about! Although my cheap little one has lasted me a few years, you can feel the difference in the quality. Taller so my sheets don’t touch the floor and can hang more loads of washing than usual! Love love love
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Awesome

    I’ve been unwell. So wasn’t able to get to Bunnings to get my airer. But I have now, and WOW!

    I have one load on it, and it’s not even half full. It is going to be great with winter coming up. My hills hoist died, so I can put it outside in the sunshine. So many options! With a growing family, and tracksuit & jeans weather, things that take ages to dry, it’s super awesome to be able to have more than 1 load of washing drying at a time.

    Thank you Bunnings, Mouths of Mums, and Vileda for letting me try this awesome product.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • A load of towels!

    I am just so happy that I can easily hang out a load of towels without even having to worry. I could do another load of washing and still not have to worry. This is very exciting for me. I absolutely love the size of this clothes airer. I love not having to use the dryer when the weather is bad, so much better for the environment and for our bills. Such a mum thing to be excited about but I just love this clothes airer :)
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Amazing!

    We love this clothes airer. I have been telling everybody about it. I have actually talked a few friends into buying it because we like it so much. My husband has been doing more of the washing because he likes the height and size of it whereas our old one just frustrated him. I love that I can dry sheets inside without using my dryer. This is definitely a winner and I highly recommend it.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Vileda 27m Infinity Clothes Airer

    This is my first time to try using this brand. I'm very amazed with the size of the clothes airier! It can also be use indoors or outdoors. This one is very perfect for this season since it's almost Winter and it will be real cold outside! I may be able to use this indoor without worrying with how to dry my linens and other big laundry stuffs! It is very easy to set-up and also very convenient specially for a mum like me. Thank you Mouth of Mums and Vileda! I love this product and my family loves it too! Will definitely recommend this to my friends and family!
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Love the Vilest 27m infinity clothes airer

    Now that my clothes dryer has pooped itself, I find I need to wash clothes more often so they have enough time to dry. I have 5 boys with my partner and myself. The Vilest clothes airer is great and I would recommend it to people to buy. The first day I used it I did some smaller loads, about 3 and it filled the whole clothes airer when it's was fully extended. The second day I used it I did a big load of everyone's clothes it's filled it up but wasn't fully extended it was only partially. To set up the Vileda clothes airer was pretty easy once I worked out how to clip it together. I would definitely recommend the Vileda 27m infinity clothes airer. I was using my Kmart one but always got annoyed that it wouldn't hold all the clothes I needed dryer. So Happy with the Vilest clothes airer it is just what we need.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Heavy duty helper

    My washing machine died last week and so I did a weeks worth of towels for a family of 5 in one go at the laundromat... while my clothes line and clothes horse would have buckled even sharing the load of about 11 bath sheets and towels, 2 bath mats, 4 hand towels and numerous face washers, I managed to load them all on without an issue. Definitely a keeper!
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Viva La Vileda ????

    I like the Vileda 27m Infinity Clothes Airer! It is wide it fits linens on it perfectly! I will absolutely recommend this to my friends and family! They will certainly love this too! I am now starting to use mine today. It is absolutely fantastic and safe to use as well.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Its perfect

    Its perfect. With nearly a week of rain ive been able to stay on top of my washing thanks to the Vileda 27m Infinity Clothes Airer. Im a mum of a very active nearly 3yr old lil man and am also currently going through chemotherapy so the easier the better for me and i found it so easy to assemble and takes up no room at all in the house so you are not tripping over things.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Painful

    The clips on the side don’t stay connected and if even a bit uneven with weight of clothes towards one end the whole thing collapses. Look for another product wouldn’t recommend this
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • so convenient

    great to use on cold/windy/wet winter days when you can't hang out the washing on the line. no dryer needed! winning
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Better for the environment

    After reading reviews on mom, i went out and brought a Vileda Infinity Clothes Airer and i am totally amazed how much washing the Airer can hold. So sturdy and so easily set up and easily pulled down to store away. No more having to use the dryer on overcast days or in winter when its less than 10 degrees outside and cant get washing dry. I absolutely love it, and totally recommend for all mom readers to buy amd try for themselves.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Very large hanging area

    I love how the airer extends. If you are drying sheets you will need to use more than one rung to hang them. The extra height isn't high enough for just one. It fits heaps of washing. I don't think it fits 3 loads, obviously it depends on the size of your washing machine. It makes a great cubby house!
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • My new best friend

    Its been more than a month since I am using Vileda infinity Clothes airer. I am so pleased with that. I showed t to my mom who lives overseas and she asked me to buy one for her. Super strong, width is adjustable, can easily handle more washing and strong enough to carry the weight of heavy winter clothes. Thanks Mouths of Mums for introducing me to this gem. I love it.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Great for the environment and simplifies your life

    I know lots of people hate doing the laundry ???? but it’s probably the only chore that I don’t mind doing.

    What’s really helped me recently is the Vileda 27m Infinity Airer. The best feature - it extends to give you 27m of line space. Which means you can hang several loads of washing easily. No more waiting for a sunny day to hang things out to dry - you can easily do a load of washing in the evening without worrying about creepy crawlies getting into the clothes. A lifesaver in winter when the days are short and cold.

    There’s a cute little sock holder attachment which I was really excited about, but I found that the socks were too close so didn’t dry very well. I’ve taken it off as it’s not so useful for me.

    The rods are nice and sturdy - can be a big thick for some clothes pegs if you’re planning to use the airer outside. But no sagging or needing to tighten the lines like on a fixed outdoors clothesline.

    There are wheels on one end of the legs for moving the airer around - best to pull the airer from the opposite end so you don’t accidentally collapse the leg ????.

    Overall, the Vileda 27m Infinity airer is worth the investment. Our old cheap airers (I needed two and still struggled when having to hang sheets inside - hello tent city!) were so hard to store, but this is surprisingly compact. Make your life easier and help the environment - ditch the drier and use an airer!
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • The best airer I’ve used

    I’ve been using cheap airers and it was a nightmare to try and hang sheets on them - they’d be all over the floor. The process is much more simplified with a Vileda Infinity Airer.

    I love how the airer can extend depending on the size of your washing. It’s easy to open, doesn’t take up too much space when folded and nice and sturdy. There are castor wheels on one end so you can move the washing to catch the sun.

    While the rods are quite thick and strong, some pegs don’t on them. There’s a sock holder attachment, but I found the socks too close together and didn’t dry properly.

    I would definitely recommend this if you’re looking to upgrade your airer.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Very useful!

    These hang up so many clothes! I was really surprised when two whole loads of washing fit into this one drying device that hardly takes up a lot of space and is very compact when you consider how much laundry it fits on it. It gets a 10/10 from me for sure!
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Size does matter

    If youve got a few loads it will fit all. If you are doing a small load then you can assemble to be a shorter lenght. It is very versatile
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • A great essential for Winter

    This has been an absolute essential for my family and trying to get through all my washing. Lately the weather has been off and on with rain and I am able to keep up with my washing by using the vileda clothes air dryer. It fits soo much washing once extended that I can fit a big full load of clothes or sheets.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • A great investment

    When you have so young children, the laundry never seems to end. That’s why I’m loving the Vileda 27m Infinity Airer. It gives you the flexibility to hang your washing inside or outside. I like that I can leave my washing undercover - still catching sun but not at the mercy of the rain.

    The telescopic rails are the best! Fully extended, you can easily fit sheets on them. Our king size sheets did scrunch a little width wise and there was some accordion-ing needed but I’ve never been able to easily hang out sheets inside until using the Vileda Airer.

    This is perfect if you don’t have or want a dryer - you can easily hang your washing inside. I would definitely recommend this!
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Nothing to rave about.

    The drier is great as far as indoor clothes driers go however the extra features that is advertised, such as being able to dry a doona on it is overrated. Especially if you have a king bed. The size however is excellent for being about to dry loads of standard pieces of clothing.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Handy to have around

    I was really surprised by how many clothes I could fit onto this airer and how breathable it was for the clothes. They are all very well ventilated and so dry quite quickly - even in the winter months when I usually end up having to use the dryer inside.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Yay

    Ok after being a really great reviews I thought OK I'm going to go buy it.

    so happy I did, it's the best of its type on the market I am not at all disappointed. It is a little bit too big but that's just because I have a small place.

    The quality is great it isn't made great and the surprises small considering the actual quality of it.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Game changer!

    This clothes airer is something to get excited about! Although my cheap little one has lasted me a few years, you can feel the difference in the quality. Taller so my sheets don’t touch the floor and can hang more loads of washing than usual! Love love love
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Fantastic airer!

    I love that the airer has telescopic rails that can extend out so you can easily hang sheets. This is great especially with young kids who still wet the bed.

    The airer also has wheels so that you can move the airer around. I wouldn’t recommend pushing it over a bumpy surface like decking - I don’t think I lifted it high enough (the wheels are on one end, so you move it like a wheelbarrow) and I made the leg collapse. It was actually a struggle to put it back up as it was extended with a full load. So only use the wheels on a smooth surface.

    You can also extend the airer after you’ve hung clothes on it - if you find you miscalculated how much space you would need or if you need to do another load to add on.

    It’s a great airer and definitely worth the money for the quality and flexibility!
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • This laundry item is a game changer.

    This is a high quality product that has been used every single day since from purchase. Not only does it fit large, difficult to dry items but it is very stable and well designed. My husband who hates clutter or extra ‘things’ around the house and is a lover of all things practical is super impressed. We both love this clothes airer. It’s a winner.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Best Clothes Airer So far

    I am so happy to give my second review about Vileda, I love using it for my washing, it can take all my washing load, its strong, can increase the width according to the washing load and has locks to prevent from folding.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Just brilliant

    Love this! The super huge size is ideal for families. Capable of holding a load or two of washing. Space between each rail for air flow. Only thing with the big size is having a space suitable for it to fit! Luckily we have a big lounge room for it to sit by the wood heater.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle


  • Awesome

    I’ve been unwell. So wasn’t able to get to Bunnings to get my airer. But I have now, and WOW!

    I have one load on it, and it’s not even half full. It is going to be great with winter coming up. My hills hoist died, so I can put it outside in the sunshine. So many options! With a growing family, and tracksuit & jeans weather, things that take ages to dry, it’s super awesome to be able to have more than 1 load of washing drying at a time.

    Thank you Bunnings, Mouths of Mums, and Vileda for letting me try this awesome product.
    I would recommend the Vileda Infinity Clothes Airer to others
    The Vileda Infinity Clothes Airer is of high quality construction
    The Vileda Infinity Clothes Airer saved me time and money
    I love that I am helping the environment with the Vileda Infinity Clothes Airer
    I love that the Infinity Airer can help me dry larger items like doonas and bedsheets without any hassle

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Topics

Mother’s instinct is a funny thing. At home, we trust it without question. But put us in a hospital setting with an unwell child, surrounded by doctors, nurses and monitors, and suddenly we start doubting ourselves.

What if I’m overreacting?
What if I’ve got it wrong?

So we stay quiet, even when we know something just isn’t right with our child. I’ve been there myself – when my usually ‘tough’ son was doubled over with stomach pain. I was told in the emergency department that it probably wasn’t his appendix. But I knew he wouldn’t have begged me to take him to hospital unless it was serious. Because I know him better than anyone. Turns out, it was appendicitis.

It’s a really common place for parents to land. You’re grateful for the care your child is getting, but at the same time, you feel this huge responsibility to speak up if something doesn’t feel right.

Here’s the thing though: that instinct you’re feeling? It matters more than you might think.

Why your gut feeling matters more than you realise

According to Paediatric Nurse Unit Manager, Canterbury Hospital, Leticia Jackson, parents bring something to the hospital that no test or machine ever could.

“Parents often say they ‘just know’ when something isn’t quite right with their child, and in a hospital, that gut feeling is incredibly valuable,” she explains.

Leticia Jackson, Paediatric Nurse Unit Manager, Canterbury Hospital

While medical teams rely on observations, tests and equipment, parents know the little details. The way your child usually smiles. How they react when they’re tired. What’s normal for them.

So when something feels “off”, even if everything looks okay on paper, it can actually be an early warning sign.

“When parents trust those instincts and speak up, this creates a powerful partnership that can sometimes catch a problem before it becomes an emergency,” Leticia says.

Worried about speaking up? You’re not alone

A lot of parents hesitate about advocating for their child.

You don’t want to come across as difficult. You don’t want to question the people caring for your child. And sometimes, you just don’t feel confident enough to push the issue.

Leticia gets it.

“It is completely understandable for parents to feel hesitant,” she says. “No one wants to be seen as difficult or to second-guess the hardworking people caring for their child.”

But here’s a helpful way to look at it: you’re not challenging the medical team, you’re helping them.

Parents are the constant. Staff change shifts, care for multiple patients, and rely on snapshots of information. You’re there the whole time, noticing the subtle changes.

“Our medical team doesn’t view a concerned parent as overreactive, but as a partner,” Leticia explains. “Your voice matters.”

Remember, we know our children better than anyone.

What to do if you’re worried: the Raise It process

If you’re in a NSW public hospital or health service and you’re worried about you or your child’s condition getting worse, there is a clear process you can follow called Raise It.

Raise It is designed to help patients, carers and family members get help fast if they’re worried about a change in their loved one’s condition.

Here’s how it works:

  1. Talk: Start by speaking to a nurse, midwife, doctor or health worker about your concerns.
  2. Ask: Still worried? Ask to speak to the nurse or midwife in charge and request a Clinical Review.
  3. Call: If you’re still concerned, you can escalate further using the Raise It process to get urgent attention from a senior health worker.

You don’t need medical knowledge. You don’t need to be certain. If you feel something isn’t right, or your child is getting worse, Raise It. You just need to speak up.

What should you actually look out for?

Sometimes it’s not one big, obvious sign. It can be small, subtle changes that just don’t sit right.

Things like:

  • Changes in breathing (fast, laboured or noisy)
  • Skin looking pale, mottled, or developing unusual rashes
  • Your child being unusually drowsy, floppy, or hard to wake
  • Confusion or behaviour that’s out of character
  • Pain that isn’t improving with treatment
  • Or simply that feeling that your child is getting worse

And sometimes, it’s just that gut feeling you can’t explain.

That’s enough.

“You are helping us, not bothering us”

If there’s one message Leticia wants parents to take away, it’s that you aren’t bothering the medical team, you’re helping them.

“In my years as a Nurse Unit Manager, I can say with absolute certainty that many critical changes in a child’s condition have been identified first by a parent. While our clinical staff are highly skilled at performing regular observations and interpreting data, parents are the only constant presence who truly know their child’s baseline behaviour, personality, and what is normal for them.

“I have seen numerous instances where a parent’s insistence that their child is “just not themselves” – despite vital signs appearing relatively stable – has prompted a deeper clinical review that uncovered everything from early signs of sepsis to a life-threatening respiratory crisis.”

The Raise It process exists because healthcare teams know how important parents are in keeping children safe.

“Speaking up doesn’t mean you don’t trust the team,” she says. “It means you’re partnering with us to make sure nothing gets missed.”

And if you’re still worried about being judged?

“Whether your concern turns out to be something or nothing, your instinct to raise it is always valid.”

Find out more, visit health.nsw.gov.au/raiseit

Mouths of Mums is proudly working with NSW Health to bring you this important article.

  • As a parent of a child with cystic fibrosis, I’ve learned to trust my gut when something doesn’t feel right. We’ve had a few experiences where we’ve needed to go through different channels to raise concerns or frustrations with the hospital system to make sure our daughter got the care she needed. It’s great to see programs like this encouraging families to speak up, because parents often know when something isn’t quite right.

    Reply

  • As a parent of a child with cystic fibrosis, I’ve learned to trust my gut when something doesn’t feel right. We’ve had a few experiences where we’ve needed to go through different channels to raise concerns or frustrations with the hospital system to make sure our daughter got the care she needed. It’s great to see programs like this encouraging families to speak up, because parents often know when something isn’t quite right.

    Reply

  • This is so true from my experience over the years.
    No matter how wonderful the medical team is, if you have any doubts speak up as a mother knows her child better than anyone.

    Reply

  • Yes and amen to this article ! I agree with always follow your gut, you know your child like no one else does. In fact you are your child’s expert and should never stop advocating for them or speaking up. Sometimes professionals are very good in waving concerns away, all it takes is a human who listens

    Reply

  • Even as a healthcare professional, when I took my soon to the ED when I was concerned, I felt awkward about speaking up, worried I was making a big deal out of nothing (even though i would never tjink this about a patient’s family if the roles were reversed). The message in this article is so important. Always stick to your guns. Always speak up and advocate for your kids – they can’t do it for themselves.

    Reply

  • And honestly, some medical staff are idiots. I vividly remember the night two doctors huddled over my son’s lung x-rays. I hadn’t been allowed to accompany him to have them taken as I was pregnant. They finally told me solemnly that they were preparing to do emergency surgery as there was something in his lungs – “we don’t know what it is, but it’s definitely man made”. I took one look at the x-rays and asked if they’d taken off the battery packs for his cochlear implants, which were pinned to the back of his shirt, before the x-ray. And of course they hadn’t, and of course that’s what appeared to be in his lungs. Honestly!

    Reply

  • We need more articles like this one. It is important for us to advocate for ourselves and our loved ones in any situation and work with professionals.

    Reply

  • I have learned many times to always listen to your gut and speak up when you don’t think something is right. This article was a great read, our kids are our world and if we don’t feel they are getting the right help, and we feel it, we need to speak up.

    Reply

  • You should never second guess yourself when it comes to yours or your childs health- or anyones for that matter. Go with your thoughts. It is natural to want to protect a loved one especially when it comes to health situations, and the feeling you get when you think you didnt do enough to advocate or fight for them…it is not a kind or nice way to feel. Many people have ended up being heartbroken and picking up pieces for years because of feeling they didnt do enough.

    Reply

  • A very good and informative article. I have read so many stories about mums just knowing when things are not right and demanding second and third opinions until they got the right answer. Sometimes mums just know. It is our job as care takers of our families. Listen to your gut!

    Reply

  • Years ago, I spoke up for my 14-year-old daughter, but my concerns weren’t fully listened to. I’ve always wished I had pushed harder. She was sent home without much testing, and two days later, she passed away.
    So, if you ever have concerns—no matter how minor—please speak up and keep advocating. Trust your instincts; they are there for a reason.

    Reply

  • This is so important for parents to know how to raise it further if they don’t think their child is receiving the medical support they need! I know this article refers to the NSW system but other systems have similar procedures just with different names. I know in QLD it’s called Ryan’s Rule.

    Reply

  • It’s so important to follow your gut instincts and express your concerns indeed. I have never hesitated to advocate for my children in various situations and I don’t care what other people think about it. Not all doctors and medical staff appreciate it when you question them, I’ve experienced that it may result in angry indignant responses.

    Reply

  • How true this is! While nurses and doctors are the medical professionals doing their job on the daily, we know our children better than anyone and what is ‘normal’ for them. I would always speak up if I had noticed any changes in my child’s health and encourage other parents to do so too. No question is silly!

    Reply

  • This really is such an important issue and a good topic to discuss with people, I am often surprised that people are worried about being judged. This is not something I care about; the priority is for the care and health of everyone is my family. Parents know their children and need to work with health professionals for the best outcomes for their children.

    Reply

  • This is such an important issue to raise, and no one should ever feel ashamed, nervous or that they are being OTT for advocating for their kids, themselves or loves ones in hospital. In QLD we have Ryan’s Rule. A three step process where your concern will be escalated if they believe the patients condition isn’t improving or is worsening.

    Reply

  • I have never been afraid to advocate for my children and partner and extended family and also friends. It is so important to listen and to trust intuition. When people have not listened, I have persevered and kept on with insisting on care and making sure they truly listened and took action.

    Reply

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