A 13-year-old girl has been left with a scar around her neck after suffering burns while using her mobile phone.
Speaking to Buzzfeed, mum Jackie Fedro shared images of her daughter’s burns.
A week after Jackie gave her daughter the T-Mobile LG d500 phone for Christmas she heard her daughter Gabbie screaming from her bedroom.
“She came running downstairs after it [happened] grabbing her neck,” Jackie said. “She was in so much pain she was screaming hysterically.”
“It took her a good five minutes before she was even able to tell us what had happened.”
Gabbie was talking on the phone while it was plugged into the wall when “she was shocked by an electric current” that ran from the phone and through the necklace she was wearing.
“She suffered painful second-degree burns and now will have a scar all the way around her neck,” Mum, Jackie said.
She said she contacted both T-Mobile and LG about the incident. LG did not respond, she said, but T-Mobile sent the family a new phone and offered to pay Gabbie’s medical bills.
T-Mobile also asked to have the phone back to run tests on it, and the family has since sent the phone to the company.
“With so many kids using phones now days, parents need to be warned about the harm that they can cause,” she said.
Scott Wolfson of the U.S. Consumer Product Safety Commission said “We have been long concerned about it because when the incidents do happen they can be serious.”
Wolfson said one of the biggest risk factors is purchasing a knock-off charger or battery from a third-party vendor.
“You really shouldn’t go to a mall kiosk for a replacement battery or charger,” Wolfson said.
“This is a really serious incident. Those are really terrible burn marks.”
This is something I am really paranoid about myself, and always make sure I turn the power point off before using my phone or other devices.
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