That is of course if you live in Tasmania. Then they really do not care at all about customer service and they would tell you to take a long walk off a short pier. We don’t really get any of the special perks. It’s like they are giving us a gift just to be able to buy our groceries…

This isnt new and there is a sticker on the chicken rostissarie that states this but it definately is good ti ask .They wont give you a free 9ne tho if there are more cooking .They have to be totally out if chucken for the day and only if this is befire 8pm

And so many times that I’ve gone to Coles, there is no chickens ready.
(My cat has to have chicken for her thyroid – she’s 20) They normally say they will be ready in “such in such a time”.
I leave because I don’t want to wait…
Now I will definately ask

This is great to know and I wish I knew it sooner! So many times our cokes has been out of bbq chooks!
The only thing is I really question whether or not all staff would be aware of this. I’ve never been offered it before and I would be embarrassed to ask and get laughed at!

This is a pretty handy tip, though I do wonder how widespread the offer really is – I have to say I’ve never seen it, though also admittedly I haven’t been looking for it. Still, even if it only applies in some stores it’s handy to know about – maybe I’ll get to use it one day.

The other day in WW I needed a Cooked Chicken and their was not one in the heated area so I asked and they said they were not cooking any today. So I went to COLES and they had none as well in the heated area. I asked at the Deli and she said they will be ready in 10 minutes and she will hold one for me whilst I shopped. I am happy with this response as I went out for a quick coffee and grabbed my chicken on they way home.

I’ll ask my local store if they do this.

It has been very interesting to read the comments from members of this community. It would seem that there has been little success in people being able to get a free roast chicken. I must admit I have not seen the price/promise guarantee in stores; but will now keep an eye out for it with great interest.

So disheartening to read the comments here, I had no idea it was a store to sore basis. It would be great if it were a consistent rule.

I didn’t know about this, but since I’m rarely shopping around then I suspect I’m unlikely to use this tip. It’s a good one though. I’m not sure how I feel about people trying to game it by turning up when they know there aren’t likely to be any available, though.

Run don’t walk everyone LOL – Great tip to share for those who love a hot chook. Personally, I don’t have the time to go and get a chook that late at night, we tend to eat dinner earlier these days. I love that people are sharing there hacks and tricks for others to enjoy. The our promise signage isn’t really displayed much these days or if it is, it is not as easily accessible to see. I will have to keep an eye out if i am ever in Coles around that time.

They used to advertise this and stopped a long time ago. Many stores do not do this anymore and if you try they will simply say that its not a thing anymore. I was told that at my regional Coles and I know others that have been told the same thing at various stores.

I can 100% guarantee that this would most likely not apply to any Tasmanian stores. They are a law unto themselves here and we miss out on all the little quirks. I have looked into something similar before and you basically get told to go get stuffed. It sucks because we are one of the more expensive places to live when you compare wages.

No I never knew about this. I wouldn’t actually know if the Coles store I visit has the ‘Our Promise’ signage and how do you even find that out ? I mostly do my grocery shoppings in the morning right after the school drop off. I find the stock in general later it the day is not as good, but in this case that can be in your advantage

It is up to store manager where they offer this. Ours doesn’t and never has as I have asked many times. Head office confirmed it isn’t every store and at discretion of store manager.

I don’t think any Coles near me offer ‘the promise’… But if they did, I believe common knowledge of it would change their policies real fast. Supermarkets like Coles are just not out to help the Australian community. Their profits are their priority and it shows.

An interesting article and tip about possibly getting a free roast chicken from Coles. I wonder how many people have actually been successful in getting a free roast chicken; it would be very interesting to know the numbers. Probably not something I would do for a few reasons; including being at the store at that time of the night.

Will definitely be keeping an eye out next time and sharing with my mum friends and, of course, my mum! My boys are always super eager when I put a hot chook in the trolley and start rattling off what they are going to eat with it. Funnily enough frozen peas is normally the top of the list.

definitely one thats been around for a while. a great initiative on their end to offer it to customers. but also be mindful that unless they have a signage there offering that promise, dont expect all coles to be doing this as you might find yourself leaving with no voucher. always check the signage!

A good tip that’s been around for a while, my younger siblings taking advantage a few times. I can’t say I’m ever at the shops that late so no free cook for me! I wonder if this is the same person who had the ‘hack’ to take grapes out of the paper bags, which isn’t really a hack at all when you pay per kg