BIG W shoppers have expressed their outrage after the Australian retailer announced they wouldn’t have an in-store Santa.
One mum was shocked after calling up her local BIG W store and discovering Santa would not be posing for pictures this year, shares Daily Mail.
‘What the?? Just rang Parabanks store in Salsibury SA and there’s no Santa this year,’ Tanya Elliot posted on the Big W Facebook page.
BIG W replied to the post saying, ‘Hi Tanya, unfortunately Santa photos will not be available this year however, there will be many other Christmas events in stores.’
Another customer wrote, ‘I am very disappointed with Big W Narellan every year this store always would have Santa come and visit with Mrs Clause and this year there is NO SANTA why?
‘My kids always have a photo with Santa ever since they have been born extremely disappointed shame on you,’ she wrote.
The retailers spokesperson replied,
‘Hi Lisa, thank you for contacting Big W. We are sorry to hear of your disappointment in regards to this. We will be sure to forward your feedback to the relevant team for review. Thanks, BIG W’.
I gave my local store a call here in Tassie and was also told there would be no Santa visiting this year and when I asked why, it was explained to me that they had not received any further information.
If you intended to visit your local Big W for a Santa photo this year, feel free to check with them first, but it would be a good idea to consider somewhere else that does Santa photo’s.
Do you normally visit Big W for Santa pics?
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