Engaging with your audience is a vital key to success within your business.

The fact that you’re here reading this article means you’re Internet savvy and have an interest in online information.

In today’s society, the online space is a fabulous cost-effective way to engage your audience.

The hurdle is being seen and heard amongst all the other messages which are being updated and posted online every second of every day.

There is an abundance of articles and content for people to read and interact with.

As a small business owner, knowing your audience and who you’re targeting is paramount when creating rules for engagement within your business.

Being a Business Coach in the Health & Wellness Industry, many of my clients come to me to work on their Communication and Marketing Strategies.

It’s incredibly important to speak to your audience, rather than trying to target everyone. Know your target audience in detail and then tailor your message accordingly.

Engaging and interacting with followers, readers and customers is a sure way to grow your business.

Below are my top rules for engagement:

  • Use your social channels to talk and engage your audience
  • Facebook, Instagram, Twitter, LinkedIn, Google+, Pinterest, YouTube
  • Use industry specific hashtags
  • Post at peak times and regularly
  • Participate in other conversations
  • Guest posts on other blogs or websites
  • Comment on other’s social media updates
  • Share customers posts which relate to your business
  • Guest speak at events
  • Attend networking events for your Industry
  • Adapt your conversation to the medium
  • Speak to your followers differently on Facebook to Instagram.  Everyone is on a different Social Media channel for a reason – remember to adapt your message / tone of voice slightly, however remain on brand
  • Engage with your followers and customers in a two-way conversation
  • Listen to feedback, then improve & adjust your business accordingly, this tactic will really help with growing your business
  • Increase connections and exposure through collaborations
  • Be direct with your communication without pushing your business too much
  • Don’t be overbearing
  • Be clear, likeable and include lifestyle posts regularly (lifestyle helps with emotion)
Main image courtesy of Shutterstock.com
We may get commissions for purchases made using links in this post. Learn more.
  • Lots of handy little tips here for small business owners. MoMs is such a great site for this type of stuff


  • Honestly great advice for small businesses, thanks.


  • Just loved the idea as I am a small business owner too.


  • Interesting article. I am currently on Facebook and pinterest but not keen to start using twitter for my business (yet). Interested in finding out more about engaging customers I try but most seem to see the post then move on


  • Lots of great ideas!


  • Great tips and advice – thank you!


  • Lots of great tips it is really a hard thing to keep up with all the followers


  • Great hints and tips. Lots of good advice.


  • You certainly had me engaged, great tips and hints. thanx.


  • very helpful public speaking skills


  • Wow! So many ways to engage!


Post a comment
Like Facebook page

LIKE MoM on Facebook

Please enter your comment below
Would you like to include a photo?
No picture uploaded yet.
Please wait to see your image preview here before hitting the submit button.
Your MoM account

Lost your password?

Enter your email and a password below to post your comment and join MoM:

You May Like


Looks like this may be blocked by your browser or content filtering.

↥ Back to top

Thanks For Your Star Rating!

Would you like to add a written rating or just a star rating?

Write A Rating Just A Star Rating