This family paid over $2000 for their flights and were told there was nowhere for them to sit.
When you book a flight, you are often worried about the food and entertainment on offer, but one thing you never even consider is whether there will be a seat for you to sit in at all! The Taylors, a UK family of three, were shocked to discover that despite paying over $2000 for their flights to Menorca, the seats they had paid for didn’t exist.
Paula and her husband Ian were offered jump seats for the take off and landing, while daughter Brooke who is just 10 years old was given the last spare seat Kidspot reports. Speaking to a BBC travel show, Paula said that sitting on the floor was completely unacceptable. “It’s hard and it’s uncomfortable and it’s just filthy,” she said. “We just couldn’t believe it when we realised that there genuinely weren’t any seats for us.” A last minute aircraft change was blamed for the unusual seating arrangement, with the airline offering a refund to the family as well as an additional 30 pounds as a ‘goodwill gesture.’
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Against The Law
The airline at the centre of the drama, TUI Airways, is currently under investigation as a result of the incident, with aviation law stating that no passenger should be without a seat at any stage of a flight. Thankfully the family made it to their destination unscathed, but their story is set to be shared on the appropriately titled Rip Off Britain: Holidays.
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