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Gold Coast grandmother is seeking compensation amid claims her 12-year-old grandson was mistakenly given alcohol on a Jetstar flight to Bali.

The woman and her grandson were flying from Brisbane to Denpasar when he told her his drink “tastes yuck”.

Shine Lawyers are representing Ms Pettigrove, according to MSN news.

In a brief given to AAP by the firm, it’s claimed Ms Pettigrove wants Jetstar to “at least offer a full trip somewhere to supplement such a horrific experience”.

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Jetstar have already offered Ms Pettigrove and her family $400 in flight vouchers as compensation.

The airline says the mixer mix-up happened when similar-looking drinks from an adult customer and the boy were taken to the galley during turbulence to prevent spillage.

When the drinks were returned the adult passenger was asked to taste and confirm if he’d been given the correct drink.

After confirming that he had the right drink, the other beverage was given to the boy, who was then served a new drink after cabin crew were informed of the mix-up.

“We are in contact with a family after a mix-up of drinks occurred on a flight six months ago which resulted in a child having a few sips of an adult customer’s drink,” a Jetstar spokesperson told AAP.

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  • It was an honest mistake! Obviously the gentleman who was supposed to get the alcoholic beverage had too much to drink if he could taste alcohol test wasn’t there. Honest mistake, apology and compensation have been given, let’s move on

    Reply

  • I wonder if they were still in Australian air space or international.
    If they were still in Australia I wonder if they can be charged for supplying an under-age person alcohol. I suspect it would cost Jetstar more than $400.00

    Reply

  • A bad yet easily made mistake. I think Jetstar have been more then generous with their $400 worth of flight vouchers

    Reply

  • Sometimes accidents happen, Jet star is nice by offering compensation.

    Reply

  • It sounds like she’s using the incident to get as much as she can for free. It was an accident. Move on.


    • Yeah I was thinking the same thing. They all the guy if it was his drink and he said yes, accidents happen

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  • Not a pretty mix up alright, but Jetstar has appologized and have already offered Ms Pettigrove and her family $400 in flight vouchers as compensation.
    Her claims to at least offer a full trip somewhere to supplement such a horrific experience”, are over the top to me.

    Reply

  • This is an awful mix-up but seems opportunistic of the solicitors involved particularly since the family are only seeking a holiday.

    Reply

  • That’s a terrible mix-up!!

    Reply

  • I would be very upset if this happen to my family.

    Reply

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