IGA Rewards I Mouths of Mums

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Average Ratings (from 97 ratings)
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IGA Rewards :
4.38 out of 5 based on 97 reviews.

Love the idea of scoring cash back on your weekly shop? The IGA Rewards App lets you get more out of your purchases!

IGA believes locals deserve real rewards. That’s why they’ve made IGA Rewards even better with IGA Cash Back.

You can earn IGA Cash Back on selected purchases to spend on eligible items at participating IGA Rewards stores.

It’s simple, local and rewarding!

Here’s how it works:

  1. Download the IGA Rewards app for Apple or Android.
  2. View your personalised IGA Cash Back offers within the app. Shop the IGA Cash Back offers at participating IGA Rewards stores to earn IGA Cash Back. Scan your IGA Rewards card every time you shop.
  3. Once you have earned $20 IGA Cash Back, unlock your Digital Visa IGA Rewards Card to spend your IGA Cash Back on your next shop at participating IGA Rewards stores.

Visit IGA Rewards for more details on the program.

IGA Rewards is available nationally in participating stores.


The IGA Rewards Review Team are currently putting the app to the test

They’ve got $60 IGA Cash Back to shop at a participating IGA Rewards store, and will leave their honest review after putting the app to the test.


Published 26th March 2026


  • A great way to save some money in a cost-of-living crisis whilst also supporting local independent grocers

    I have absolutely loved using the new IGA Rewards app. In a cost-of-living crisis it’s important to save money wherever you can.. I love that I can do this at the same time as supporting my local independent grocer. I also found it a great way to try out some new products that I wouldn’t usually try, because the value was just so great.

    I found the app very easy and straightforward to use, as well as the process of adding both my rewards card and Visa card to my Apple wallet.

    I’m excited for the cashback to arrive in my account, and continue using this app for future grocery shops!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Effortless cash back haul

    I was excited to be selected for this IGA Rewards review through Mouths of Mums - thanks so much for the opportunity!

    With $60 to spend, I headed into my local IGA at Buddina with a list of offers I'd already "hearted" in the app ahead of time, which is a really helpful feature. Being able to browse the Offers section before you leave the house means you can plan your shop, keep an eye out for things relevant to your fam, and make the most of every $.

    I'll be honest - a few of the items I'd saved weren't in stock or didn't appear to be stocked at this particular store, which was disappointing. But that's the nature of shopping at smaller local supermarkets, and it didn't put me off the experience. I still came home with a really solid haul!

    I picked up BabyLove Nappies Size 2 ($5 cash-back HOW GOOD!), Band-Aid Tough-Strips, Nescafe Gold, Black & Gold Basmati Rice, Sirena Tuna (three tins - a pantry staple!), Western Star Butter, a couple tins of Ardmona Crushed Tomatoes, Community Co Apricot Halves, a Rokeby Farms Protein Smoothie, True Dates Cookie Dough flavoured dates (been wanting to try these for SO long), and a Rexona Men Clinical deodorant for the hubby.

    I ended up going a little over and spending an extra $18 of my own money - but honestly, when you're saving on cash-back items, it feels worth it.

    The IGA Rewards app is so simple and easy to use, and I genuinely think it's a no-brainer for any regular IGA shopper. Signing up takes minutes, and once you're in, you can scroll through available cash-back deals, heart the ones that suit your family, and head into the store already knowing what to look for.

    In this economic climate, saving even a few dollars on your grocery shop is a genuine win - and the IGA Rewards app makes that process completely effortless.

    I'll be watching my app for the cash-back to come through, and I'm already eyeing off the next round of offers for my next shop. If you're not already a member, I honestly cannot recommend it enough - it's free, it's easy, and every little saving adds up. Thanks again Mouths of Mums - I love being part of these reviews!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Iga rewards me

    So The iga rewards app means that I can get rewarded for doing my regular shopping haul. There’s inspiration in the app to find products that have extra rewards money back so I loved checking out the weekly specials. I can also change store depending on which area of iga I’m going to !
    How would you rate this now that you've tried it?
    This reviewer purchased their own products for this review.

  • That was better than I expected

    Although I had a bit of an issue when trying to find my wallet on my phone to find the $60 voucher (amazing staff at my local IGA to the rescue) it was so easy to use and navigate the app. I first went through the cashback items and 'hearted' all the ones that looked good to me.

    I then headed in store and got shopping. I was able to get 9 of the 15 items I wanted which I was very happy with. Checkout was easy and friendly and the team asked right away if I have my Rewards Card to scan. I think they love the idea as much as we do.

    I have to say the icing on the cake for me was that the items that you can get cashback on were Black and Gold or Community Co items - You didn't have to spend the big bucks to get the rewards.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Great cashback offers, great app!

    I am still a bit hesitant when it comes to using an app to buy things or to put my member card on, but IGA makes it so incredibly easy. Everything, from your receipts, to your member card, to your cashback offers is right at your fingertips.

    Also the cashback offers is for me the best rewards system on the market at this time.

    You get back some serious dollars on your weekly groceries. No hundreds/thousands of dollars to spend to get points to have a measly 10 dollars off your shop... Real, actual savings.

    I just did a shop for 59 AUD and have 27 dollars in cashback waiting for me. That is HUGE and goes a long way during these hard times...

    Plus, on the app you have the option to tap on the cashback offers and see all of the barcodes for the products you get cash back on and what the limit of products is.

    My husband LOVES the Uncle Ben's Rice pouches... So I clicked on the cash back offer to see all of the products I could buy that would earn me some cash back (turns out, nearly all of them, so I saved big and made my other half very happy.. Win win!)

    If there is one little thing I would change, is that the cashback gets processed sooner... But that is a minor detail. As long as we get the cashback, we're happy campers!

    If you are like me and not good with technology and/or hesitant to use it... Give this app a go. IGA has made it so easy to use AND you earn money while doing your basic weekly grocery shop!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • IGA Experience

    Before heading in I put my IGA card and my IGA Visa card in my Apple Wallet, easy process. Now I also looked at the cash back offers. There were 58, I found the easiest thing to do was put the ones I was interested in on my favourites page. Once in store I had an idea of what I wanted, not all products were in store. The check out process was easy and once back in the car I looked at the app and seen what was tracked. Now just to wait for cash back.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Who doesn’t love points and cash back!?

    What a fantastic app - so easy to use and actually; a bit of fun to switch up the boring top up shop at the supermarket!

    The instructions on the app for how to download your membership card and Visa cards are both easy to understand, the way you gain points is straightforward too. The items for the cash back were really good, items I actually get in my shop - not just random items you don’t use often. I will be using this every time I shop at my local Iga - looking forward to see how much I can save and how much money I get back.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • What a gamechanger!!

    This app has revolutionised how I shop for my family - and I have told so many friends about it too, so I'm sure they feel the same!

    We all love apps because it makes shopping super convenient, so i've had the opportunity to take the IGA Rewards app for a test drive - it is incredible!

    Not only does it have member offers and access to the catalogue to make planning easy, but the best part is cashback rewards! I was abslolutely floored to see my shopping bill go from $71 to $29.05 just for shopping in the cashback option!

    I would love to see a shopping list function on the app to make it easier, maybe it could include aisles as well, though that is not a huge deal if not possible, as i would probably get to know my preferred IGA well enough in any case.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Shopping made easy

    If you’re anything like me, I love to see my money go further - especially when it comes to groceries. What I absolutely love about the rewards app was just how easy it was to use. The interface itself is user friendly and has everything I need, all in one place.

    First thing was to browse the current catalogue specials and view this week’s cash back offers. Adding them to my ‘favourites’ meant I could organise my list of cash back offers instantly before I head into store. Then all I had to do was go into store and start my planned shop! Not only did I save money buying groceries on sale, I was earning cash back on them at the same time - double win!

    Checkout was even easier, just show my digital rewards card barcode from my app for the cashier to scan, then head straight into my google wallet to tap my funds. Done! Simple, easy and quicker than my child could tell me she was hungry or bored! Second win for the day! But it doesn’t end there. I can easily go back and browse my digital receipts in the app and see my cash back transactions pending. That’s instant credit for my next shop. The rewards app could not have been easier. Do I recommend? Absolutely! Go and start saving!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • The best money saving Hack!

    The IGA rewards app is amazing to help save money. The opportunity to earn cash back on my everyday purchases is great for my families budget. My family loved exploring the app and seeing how much money we can earn back. The kids also used it as an excuse to get a few treats ♡
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • What a gamechanger!!

    This app has revolutionised how I shop for my family - and I have told so many friends about it too, so I'm sure they feel the same!

    We all love apps because it makes shopping super convenient, so i've had the opportunity to take the IGA Rewards app for a test drive - it is incredible!

    Not only does it have member offers and access to the catalogue to make planning easy, but the best part is cashback rewards! I was abslolutely floored to see my shopping bill go from $71 to $29.05 just for shopping in the cashback option!

    I would love to see a shopping list function on the app to make it easier, maybe it could include aisles as well, though that is not a huge deal if not possible, as i would probably get to know my preferred IGA well enough in any case.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Shopping made easy

    If you’re anything like me, I love to see my money go further - especially when it comes to groceries. What I absolutely love about the rewards app was just how easy it was to use. The interface itself is user friendly and has everything I need, all in one place.

    First thing was to browse the current catalogue specials and view this week’s cash back offers. Adding them to my ‘favourites’ meant I could organise my list of cash back offers instantly before I head into store. Then all I had to do was go into store and start my planned shop! Not only did I save money buying groceries on sale, I was earning cash back on them at the same time - double win!

    Checkout was even easier, just show my digital rewards card barcode from my app for the cashier to scan, then head straight into my google wallet to tap my funds. Done! Simple, easy and quicker than my child could tell me she was hungry or bored! Second win for the day! But it doesn’t end there. I can easily go back and browse my digital receipts in the app and see my cash back transactions pending. That’s instant credit for my next shop. The rewards app could not have been easier. Do I recommend? Absolutely! Go and start saving!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Confuzzled

    The app is straight forward with layout to find the offers and other optiins like cash back and the digital rewards card.

    I have purchased some products on the cash back list over a week ago, hearted the offers that I am most likely to use but no sign of the cash back redemption being loaded onto the account. There isn't any clear instructions for how its used or loaded.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Great way to earn money whilst Grocery Shopping with IGA

    I visited IGA and was excited to buy products with CASH BACK when purchasing groceries. Downloading the IGA App is easy to do and then you can see what the cash back items are in the store you have set as a favourite. I was disappointed that the store did not have the cash back stickers on the items and you had to have a look at the App which was not a problem but it would be easier to purchase if they did highlight the products. The store did not have a few of the items I really wanted to buy even though in the app it was showing they did have the products. The staff member did not know about the cash back products and the Manager was not available at the store this particular day. I only ended up buying a few products but I am excited to visit the store again to buy products with the Case Back promotion and fingers crossed they have all the products as shown on the IGA App.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • The best money saving Hack!

    The IGA rewards app is amazing to help save money. The opportunity to earn cash back on my everyday purchases is great for my families budget. My family loved exploring the app and seeing how much money we can earn back. The kids also used it as an excuse to get a few treats ♡
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Not as rewarding as hoped

    Thank you very much IGA for initiating the Reward Card, I was pleased to try it and the App. My honest opinion is that it was tricky to use and certainly could be better value.

    I purchased $80 of groceries at my local store.

    As the system is new there was trial and error at the counter until we could get the EFT to take the card, the hot tip seems to be that it needs to be connected to another bank card if you want tap and go, otherwise it's a gift card and you have to give it the amount to deduct. But the lovely lady on the counter kept trying until it worked.

    As for the value and the Rewards App, my thoughts are that it is negliable. The reward offers are on generic brands of black and gold and Community Co, not premium or even the most commonly available brands. The amounts back are small and will take forever to get to $20 - and to get there you would need to buy things well outside of the average shopping list for a family.

    My honest opinion is please do better IGA, we are already dealing with a cost of living crisis, if you are going to reward loyalty please can we do it on the most commonly purchased family items, in the brands we love.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • IGA rewards review

    IGA Has been a local shop of mine for decades. While the prices are a bit higher than local supermarkets, im always sure they have the essentials. Having the rewards app is such a game changer. Being able to get cash back from your shop and being able to view the catalogue as well is so great!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Confusion at IGA

    I would love to say my experience was awesome, but unfortunetly l have walked away confused and the Staff also,

    l do rate myself as tech savvy, so before l went into store, l downloaded my rewards to my wallet and off i went, l did find the store was lovely and clean, the aisles were packed with stock and l found myself looking for some new and exciting food l had never seen or tried before.

    I was lucky also there was a liquor area which was also loaded, so l took my time to find the bargains, i also love the Black and Gold Range.

    I went to the counter where i was asked for my IGA card, as i showed her she said i cant scan it please give me the last x3 numbers.

    After scanning all my haul of my little treasures of food, i went to use my discount card in turn it was declined, i just thought maybe it was a glitch and i paid with my own money.

    As i sat in my car, l looked at my receipt and thought mmmmmm thats weird, thats not my rewards number.? Turns out she heard the last three numbers wrong and gave my points to someone else 🤪.

    Ok....... so i said maybe you could refund the groceries, and i can try again (ensuring the rewards are scanned onto me not someone else). The lady was very kind, but l dont think she knew what was happening, refund occured and transaction payment taken but she thinks i have two card numbers so thats why my cash back/ rewards arent working.

    l explained that cant be right, but maybe 🤷‍♀️ She also looked up my reward card number and it didn't show anything on her system. Very Strange

    Anyway, so by the end of it no reward points, a receipt that doesn't show what i bought, and a feeling of losing my mind!

    Ugh it must be Monday! After all that i would still recommend, anything to help us earn some kind of reward is always a benefit.

    But thank you for the oppurtunity 💖
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Easy shopping with me 7 yr old

    Went to IGA dougies in young had a lovely experience with my 7 yr old picking out what we were going to have for dinner the staff was lovely and the rewards app was easy to use
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • cash back rewards

    So great to get in the IGA Rewards app and get some cash back rewards on some of my staples. It makes it easier using the app to see what cash backs you can get and it is very user friendly. I am looking forward to my next shop at IGA
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • App cash back

    So great to visit my local IGA at Baringa Qld and pick items using the IGA Rewards app for cash backs. Items such as Rocket, Maggi two minute noodles, liquid coffee sachets and more. It is such a great incentive to buy products that you can get cash back in hand
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Highly recommend IGA REWARDS APP

    Great app! Very easy to navigate plus the cashback on its own is a great add on. I'm enjoying my shopping at IGA everytime, since I know there's definitely some cashback I'm getting on each of my shop. Highly recommend the app to new users.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Easy to use and who doesn't love a cash back?!

    The IGA Rewards App is very easy to navigate and use. Before visiting my local IGA, I checked out the cash back offers and saved the items I wanted as 'favourites'. A few of the items were not available. However I managed to buy enough cash back items to earn $6 cash back from a $60 spend. Not bad at all! I'm looking forward to continuing to shop at IGA and earning rewards.
    How would you rate this now that you've tried it?
    This reviewer purchased their own products for this review.

  • Great IGA Rewards App

    Simple to use, young lady at register wasn't too sure about the IGA visa card in my wallet, she just said Oh it must be like a gift card, so I didn't explain too much as it was easier for her to just scan the barcode in my wallet on my android, and proceed as a gift card. Great Rewards app I love the cashback rewards system!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • IGA CANNINGVALE

    Our local IGA doesn’t do the rewards unfortunately but we were in a neighbouring suburb today, so called in to start using our rewards plus the $60. This IGA is a very good store compared to our local one. High quality fruit, veggies and meat! I bought a few of the products available this week for a reward but decided to take advantage of their fantastic quality meat! I cooked some tonight - scotch fillet! Very tender! Will go again next time I drive through that suburb and take advantage of their rewards! Thanks for the voucher! I will certainly be using my rewards card often!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • Easy to use

    We occasionally shop at IGA, and loved the experience of trying the rewards app. It was very clear to us as to which products can earn cashback, and almost all of them were available at our local store. The purchase tracked immediately upon check out, which was impressive. The only downside is that we wished more products were available for cashback. We will continue to use the app moving forward!
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • IGA review

    They didn’t have a lot of the products on offer for cash back was a tad disappointed with the supermarket
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • IGA review

    They didn’t have a lot of the products on offer for cash back was a tad disappointed with the supermarket
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • IGA review

    They didn’t have a lot of the products on offer for cash back was a tad disappointed with the supermarket
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.

  • High quality high protein products

    The store had a wide range of high protein product and the quality was good.
    How would you rate this now that you've tried it?
    This reviewer received a voucher to purchase their products for this review.
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Mother’s instinct is a funny thing. At home, we trust it without question. But put us in a hospital setting with an unwell child, surrounded by doctors, nurses and monitors, and suddenly we start doubting ourselves.

What if I’m overreacting?
What if I’ve got it wrong?

So we stay quiet, even when we know something just isn’t right with our child. I’ve been there myself – when my usually ‘tough’ son was doubled over with stomach pain. I was told in the emergency department that it probably wasn’t his appendix. But I knew he wouldn’t have begged me to take him to hospital unless it was serious. Because I know him better than anyone. Turns out, it was appendicitis.

It’s a really common place for parents to land. You’re grateful for the care your child is getting, but at the same time, you feel this huge responsibility to speak up if something doesn’t feel right.

Here’s the thing though: that instinct you’re feeling? It matters more than you might think.

Why your gut feeling matters more than you realise

According to Paediatric Nurse Unit Manager, Canterbury Hospital, Leticia Jackson, parents bring something to the hospital that no test or machine ever could.

“Parents often say they ‘just know’ when something isn’t quite right with their child, and in a hospital, that gut feeling is incredibly valuable,” she explains.

Leticia Jackson, Paediatric Nurse Unit Manager, Canterbury Hospital

While medical teams rely on observations, tests and equipment, parents know the little details. The way your child usually smiles. How they react when they’re tired. What’s normal for them.

So when something feels “off”, even if everything looks okay on paper, it can actually be an early warning sign.

“When parents trust those instincts and speak up, this creates a powerful partnership that can sometimes catch a problem before it becomes an emergency,” Leticia says.

Worried about speaking up? You’re not alone

A lot of parents hesitate about advocating for their child.

You don’t want to come across as difficult. You don’t want to question the people caring for your child. And sometimes, you just don’t feel confident enough to push the issue.

Leticia gets it.

“It is completely understandable for parents to feel hesitant,” she says. “No one wants to be seen as difficult or to second-guess the hardworking people caring for their child.”

But here’s a helpful way to look at it: you’re not challenging the medical team, you’re helping them.

Parents are the constant. Staff change shifts, care for multiple patients, and rely on snapshots of information. You’re there the whole time, noticing the subtle changes.

“Our medical team doesn’t view a concerned parent as overreactive, but as a partner,” Leticia explains. “Your voice matters.”

Remember, we know our children better than anyone.

What to do if you’re worried: the Raise It process

If you’re in a NSW public hospital or health service and you’re worried about you or your child’s condition getting worse, there is a clear process you can follow called Raise It.

Raise It is designed to help patients, carers and family members get help fast if they’re worried about a change in their loved one’s condition.

Here’s how it works:

  1. Talk: Start by speaking to a nurse, midwife, doctor or health worker about your concerns.
  2. Ask: Still worried? Ask to speak to the nurse or midwife in charge and request a Clinical Review.
  3. Call: If you’re still concerned, you can escalate further using the Raise It process to get urgent attention from a senior health worker.

You don’t need medical knowledge. You don’t need to be certain. If you feel something isn’t right, or your child is getting worse, Raise It. You just need to speak up.

What should you actually look out for?

Sometimes it’s not one big, obvious sign. It can be small, subtle changes that just don’t sit right.

Things like:

  • Changes in breathing (fast, laboured or noisy)
  • Skin looking pale, mottled, or developing unusual rashes
  • Your child being unusually drowsy, floppy, or hard to wake
  • Confusion or behaviour that’s out of character
  • Pain that isn’t improving with treatment
  • Or simply that feeling that your child is getting worse

And sometimes, it’s just that gut feeling you can’t explain.

That’s enough.

“You are helping us, not bothering us”

If there’s one message Leticia wants parents to take away, it’s that you aren’t bothering the medical team, you’re helping them.

“In my years as a Nurse Unit Manager, I can say with absolute certainty that many critical changes in a child’s condition have been identified first by a parent. While our clinical staff are highly skilled at performing regular observations and interpreting data, parents are the only constant presence who truly know their child’s baseline behaviour, personality, and what is normal for them.

“I have seen numerous instances where a parent’s insistence that their child is “just not themselves” – despite vital signs appearing relatively stable – has prompted a deeper clinical review that uncovered everything from early signs of sepsis to a life-threatening respiratory crisis.”

The Raise It process exists because healthcare teams know how important parents are in keeping children safe.

“Speaking up doesn’t mean you don’t trust the team,” she says. “It means you’re partnering with us to make sure nothing gets missed.”

And if you’re still worried about being judged?

“Whether your concern turns out to be something or nothing, your instinct to raise it is always valid.”

Find out more, visit health.nsw.gov.au/raiseit

Mouths of Mums is proudly working with NSW Health to bring you this important article.

  • We need more articles like this one. It is important for us to advocate for ourselves and our loved ones in any situation and work with professionals.

    Reply

  • I have learned many times to always listen to your gut and speak up when you don’t think something is right. This article was a great read, our kids are our world and if we don’t feel they are getting the right help, and we feel it, we need to speak up.

    Reply

  • You should never second guess yourself when it comes to yours or your childs health- or anyones for that matter. Go with your thoughts. It is natural to want to protect a loved one especially when it comes to health situations, and the feeling you get when you think you didnt do enough to advocate or fight for them…it is not a kind or nice way to feel. Many people have ended up being heartbroken and picking up pieces for years because of feeling they didnt do enough.

    Reply

  • A very good and informative article. I have read so many stories about mums just knowing when things are not right and demanding second and third opinions until they got the right answer. Sometimes mums just know. It is our job as care takers of our families. Listen to your gut!

    Reply

  • Years ago, I spoke up for my 14-year-old daughter, but my concerns weren’t fully listened to. I’ve always wished I had pushed harder. She was sent home without much testing, and two days later, she passed away.
    So, if you ever have concerns—no matter how minor—please speak up and keep advocating. Trust your instincts; they are there for a reason.

    Reply

  • This is so important for parents to know how to raise it further if they don’t think their child is receiving the medical support they need! I know this article refers to the NSW system but other systems have similar procedures just with different names. I know in QLD it’s called Ryan’s Rule.

    Reply

  • It’s so important to follow your gut instincts and express your concerns indeed. I have never hesitated to advocate for my children in various situations and I don’t care what other people think about it. Not all doctors and medical staff appreciate it when you question them, I’ve experienced that it may result in angry indignant responses.

    Reply

  • How true this is! While nurses and doctors are the medical professionals doing their job on the daily, we know our children better than anyone and what is ‘normal’ for them. I would always speak up if I had noticed any changes in my child’s health and encourage other parents to do so too. No question is silly!

    Reply

  • This really is such an important issue and a good topic to discuss with people, I am often surprised that people are worried about being judged. This is not something I care about; the priority is for the care and health of everyone is my family. Parents know their children and need to work with health professionals for the best outcomes for their children.

    Reply

  • This is such an important issue to raise, and no one should ever feel ashamed, nervous or that they are being OTT for advocating for their kids, themselves or loves ones in hospital. In QLD we have Ryan’s Rule. A three step process where your concern will be escalated if they believe the patients condition isn’t improving or is worsening.

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  • I have never been afraid to advocate for my children and partner and extended family and also friends. It is so important to listen and to trust intuition. When people have not listened, I have persevered and kept on with insisting on care and making sure they truly listened and took action.

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