Sanctuary Spa Therapist's Secret Facial Oil Product Review

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Review Sanctuary Spa Therapist’s Secret Facial Oil

Sanctuary Spa Therapist’s Secret Facial Oil
Average Ratings (from 188 ratings)
Overall star Rating
My skin looks and feels plumper, more radiant and hydrated
The brand's spa heritage and therapist's expertise confirms credibility of the product
The Therapist's Secret Facial Oil is value for money
Would you recommend Therapist's Secret Facial Oil to others?
Would you purchase Therapist's Secret Facial Oil again?
Sanctuary Spa Therapist's Secret Facial Oil :
4.18 out of 5 based on 188 reviews.
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Sanctuary Spa Therapist’s Secret Facial Oil is a 100 per cent natural and 99 per cent organic formula suitable for all skin types. It blends pure oils of sunflower, jojoba and wheat germ oil, known to be rich in vitamin E. The oil helps replenish the skin’s natural oil content providing noticeably plumper and more rejuvenated skin. Rosehip seed oil helps rebuild and strengthen the skin, while a balancing duo of precious rose and frankincense soothe and calm the skin for a dewy-soft, radiant and more youthful complexion.

The Sanctuary Spa Story:

Some beauty brands start life in a laboratory. Sanctuary Spa was born from a gesture of love.

A man madly in-love with his ballerina wife created The Sanctuary Spa in 1978 in Covent Garden. Close to the Royal Opera House, his wife had a place to relax and recover with her colleagues after ballet training.

35 years on, The Sanctuary is now the UK’s most loved spa. Our expertise in skincare is grounded in our cutting edge product formulations and luxurious ingredients. With products that are tried and tested by our therapists and used in thousands of our Spa treatments, we know what women’s skin needs as we see the results every day.

The Sanctuary Spa Range:

Youth Boosting Facial – For women 30+ to combat the early signs of ageing.

Brightening Facial – For women of any age to brighten, rejuvenate and hydrate the skin.

Deep Cleanse Facial – For women of any age to reduce pores, congestion and blemishes.

Active Reverse – For mature skin, to reduce the signs of ageing.

Body Essentials – Wash, polish and hydrate your skin with these award winning everyday spa classics.

Sanctuary Spa Therapist’s Secret Facial Oil RRP $29.99 (30ml). Sanctuary Spa products are available at Priceline stores around Australia. RRPs range from $9.99 – $39.99

Find out more about Sanctuary Spa Therapist’s Secret Facial Oil here. Discover more products from the Sanctuary Spa Range here.

Want to be part of the Sanctuary Spa Therapist’s Secret Facial Oil product review?

Box and bottle of Sanctuary Spa Therapists Secret Facial OilIn the Sanctuary Spa Therapist’s Secret Facial Oil product review, mums selected to be part of the product review team will receive a 30ml bottle of Sanctuary Spa Therapist’s Secret Facial Oil  – We’ll be asking mums to replace their current skin moisturiser with Sanctuary Spa Therapist’s Secret Facial Oil or add a few drops to their night cream for an overnight treatment and then post their review and ratings on this page.

Applications to be part of the Sanctuary Spa Therapist’s Secret Facial Oil product review team open 3.00pm Thursday 18 July 2013 and close 4.00am Monday 22 July 2013.  To apply during this period, simply click on the APPLY TO REVIEW button at the top of this page.  Once the review team has been selected, an email will be sent out to all applicants to find out whether or not they have been selected.

If you don’t get selected this time around, don’t worry – there are plenty of reviews coming up soon.

Published 17th July 2013

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  • Feels wonderful

    After using it for close to 4 + weeks, I would say this is definitely a body essential. My skin looks much younger, softer and radiant. I will definitely continue to use this, and it will be on my list to buy . I recommend this to everyone, I am glad I tried this product.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Great product

    I have been using this product for about a month now. I didn't notice many changes in the first week, but now I've been using it for a month and I am in love with it!! My frown lines seem to be disappearing, I am starting to prefer my face without makeup, but when I choose to wear makeup this makes a great primer.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • week 3 and love it

    Well its week 3 of trialling Sanctuary Spa Facial Oil, and I am still very impressed with the results of my skin, I just love using this product, i am very happy to continue using this lovely product and i would recommend it to anyone to use it is the best i have used
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • girls night

    had a girls night in and we used nearly the full bottle, everyone commented how good there skin felt, this is a must have
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Luxurious and so lovely to use!

    This product is so lovely. It is an oil, yet doesn't leave my skin feeling oily, now after two week of daily use my skin really does feel softer and the lines around my eyes seem finer. You only need to use a few drops so the whole bottle will last for many months, definitely value for money. What I love most...the smell and feel. It smells so beautiful that I can't help feeling beautiful when I use it. It feels like silk on my skin too. My skin is sometimes oily, so I was worried about making it more oiler, but that never happened. I use this oil morning and night underneath a moisturiser and it feels lovely. I highly recommend it and I will be buying this when my bottle runs out!
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Great Skin Care Product

    I have been using this for 2 weeks now and my skin is feeling and looking fantastic. The dry patches around my nose have vanished and my skin is more subtle and soft. I am now a big fan of Sanctuary products and cannot thank MOM enough for the chance to review this product.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • love it

    its 2 weeks now and i can definitely see an improvement in my skin the texture is smoother it is softer and more hydrated, also it is easy to apply , the dropper making it so easy to apply my face, especially around my eyes and neck feel softer and more softer
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • AWESOME PRODUCT

    I have been using this for a week now and my skin is feeling softer and more hydrated. I love the scent, it is easy to apply and a little goes a long way. I would recommend this for ladies of all ages and will be buying some more when i need it. Thanks MOM for choosing me to review this great product
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • love this

    i truely love this product makes my skin feel fresh and soft
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Wow!

    My skin felt softer after the first use. I have sensitive skin and had no reaction to this product. This product is so easy to use. I can see a noticeable difference to my skin's look and feel. I am 37 and my wrinkles seem to have started to diminish.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • so amazing it works

    I was not chosen to review therapist secret facial oil but I use it and I think that it is a wonderful part of your everyday rutien because it leaves your skin so hydrated and feeling alive.... what more could anyone want and also need I also use it as a body moisturizer as well
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • pampering

    this product was a pleasure to use and i would definitely be happy to use it again. its light fragrance is calming and soothing and makes it pleasurable to use. i love the effect this product has on my skin
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • wow, amazing

    A FRIEND LET ME USE HER THERAPISTS SECRET FACIAL OIL AND WELL I WAS BLOWN AWAY AS TO HOW GREAT IT IS... I AM NO SPRING CHICKEN ANY MORE [ I WISH ] SO WHEN I USED IT I SEEN IMEDIATE RESULTS AND LOVED IT SO WHEN I CAN SAVE THE MONEY I INTEND TO BUY IT ... WOW
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • This won't be a secret for long!

    The sanctuary spa therapists secret facial oil is quite nice! It is 100% natural and mostly organic (99%) which makes it that bit more guilt free (no hidden chemicals) and it made my skin feel so soft and smooth… i only used mine at night so it could work overnight and work it did!
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Great facial oil

    I had the chance to try Therapist's Secret Oil and I must say I love it. It's so efficient. Really love it. I will recommend it to everyone
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • mmm

    i needed some thing for my face to deal with this harsh summer sun of ours so decided to try sanctuary spa. So glad i did my skin feels so much more hydrated than it ever has. i first thought it was a bit oily but once my skin absorbed it their was no oily residue left. Will defiantly by again.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • seems to be good

    I was given some of this oil And have used it for 2 week now. It seems to be working so far. My skin seems to have less dry spots. And, seems to be a bit smoother. I think if i use it for a few more weeks i may see more results.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • fantastic rehydration for my skin .love it

    Loooove this.my skin so fresh n hydrated non oily n plump....looooooove it.recommend to all
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • No wonder Spa's use it - I consider this a must for all ages.

    I was lucky enough to be pampered with a body spa treatment in Port Douglas earlier this year for my birthday and they used Sanctuary Spa Therapist's face oil on my face. I was amazed and impressed how my skin reacted... fresh, rosy, soft and supple. Two days later I went back and bought a bottle which was the best move I ever did before leaving for home. It's a little hard to find in Perth and I buy it online now with plans to order extra as Christmas presents for my sister and mum.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • so relaxing and calming

    I love this product, really fantastic, and very innovative!

    its a wonderful break from the stresses of life and my skin feels amazing from it,

    theres nothing I like more than a good pamper, es specially with such a good secret facial oil!

    really helps my skin from going dry and helps it look its best!!!
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Am yet to try this one

    Am yet to try this as i use avacado yep real avacado and nivea day and night anti wrinkle creams..This would be a great facial tthougH. And a cheaper alternative to the salons and the likes i guess.Most of the reviews on this one are very positive so this one is definately on my to try list
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Fantastic Results.

    After seeing Therepist's secret Facial Oil on Mouth of Moms I just had to try it for myself and my gosh thank goidness I did, the results are just amazing. My face feels so fresh and hydrated and is noticeably rejuvinated, and the 100% natural ingrediants just are so divine this is my fav product ive used in years, Total value for money i would have no problem recommending to anyone.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • fantastic

    I bought therapists secret facial oil recently, and to be honest only chose it as I had seen it on mom..but wasnt really convinced..the oil is fantastic..I suffer from dry skin and the oil completely hydrated and renewed my skin but didnt feel thick or gluggy on my face at all. I definitely recommend this product!
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • beautiful skin

    After reading all the comments i needed some thing for my face to deal with this harsh summer sun of ours so decided to try sanctuary spa. So glad i did my skin feels so much more hydrated than it ever has. i first thought it was a bit oily but once my skin absorbed it their was no oily residue left. Will defiantly by again.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • It really works

    The Therapist's Secret Facial Oil was absorbed successfully by my skin The Therapist's Secret Facial Oil did make my skin feel plumper and my skin felt hydrated and all drying was gone and my skin looked younger and fresher I would recommend The Therapist's Secret Facial Oil to other people and will continue to use Therapist's Secret Facial Oil .The Therapist's Secret Facial Oil is value for money because it really works
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • I have told all my friends at lawn bowls about this great product

    I play lawn bowls out I. The Australian sun and this is fantastic my skin is so soft. I wash my face I. Cool,water pat dry and apply. After playing bowls I wash my face I. Cool water pat dry and apply ... The girls are now asking me what have I done my skin looks so much better. .. In fact I,n not wearing make up now my skin looks that good... If really hot after applying I wait half a hour and then apply sun screen over the top. As I need toooo. Really this is beautiful ... My hubby kissed me and he said you face it looks different and we have been married 34 years. I said what wrong ... He,s said nothing is wrong. Your skin is looking good ... Okay. .. So now he is trying on his skin... I have also been using on the back of my hands so they are starting to look better to.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • younger, smoother looking skin

    i didn't get selected to try this but after reading the comments went out and purchased it. i work in the great outdoors everyday and it shows on my skin, after using this fantastic oil my skin feels wonderful, not dry, it feels smoother, fresher, silkier, wow i will be buying this again
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • It works whoo hoooo

    I love it I love it. I play lawn bowls my face is looking so much better the first day people notice. .. Asking what had I done. My face is soft and not dry out it feels great on my kin ..not sticky it's cheap we'll I think it was cheap. .. I am so over the moon. I get dry around the ears from hot winds so rub a little and at the end of the day in heat. I rinsed with cool water and come up looking good still. ... As a bowler it's hard to keep the skin being soft. ... And not looking like a old hand bag and your product is brilliant
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Sanctuary Spa Therapist’s Secret Facial Oil

    I quite liked that my skin felt hydrated and relatively smoother than before, however it left a film on my skin after a little while and I felt greasy. I did like that after washing my face at the end of the day I could still feel that it had left moisture in my skin,,I enjoyed this product as my skin reacts well to moisturisers and the like for most of my life. I have line around my eyes and I have laugh lines around my forhead so was intrigued if they would plump a bit with the use of this product. They did a bit and I would buy it again as a bit of luxury item.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?

  • Getting better

    At first I thought this product was too oily for my face, it felt like it left a slight residue even after most of it had been absorbed but the more I use it the more I'm liking it. I would tend to use it more at night time than during the day and probably mostly after spending full days in the sun.
    My skin looks and feels plumper, more radiant and hydrated
    The brand's spa heritage and therapist's expertise confirms credibility of the product
    The Therapist's Secret Facial Oil is value for money
    Would you recommend Therapist's Secret Facial Oil to others?
    Would you purchase Therapist's Secret Facial Oil again?
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Article ‘Trust Your Intuition’: How To Advocate For Your Child In Hospital

‘Trust Your Intuition’: How To Advocate For Your Child In Hospital

Mother’s instinct is a funny thing. At home, we trust it without question. But put us in a hospital setting with an unwell child, surrounded by doctors, nurses and monitors, and suddenly we start doubting ourselves.

What if I’m overreacting?
What if I’ve got it wrong?

So we stay quiet, even when we know something just isn’t right with our child. I’ve been there myself – when my usually ‘tough’ son was doubled over with stomach pain. I was told in the emergency department that it probably wasn’t his appendix. But I knew he wouldn’t have begged me to take him to hospital unless it was serious. Because I know him better than anyone. Turns out, it was appendicitis.

It’s a really common place for parents to land. You’re grateful for the care your child is getting, but at the same time, you feel this huge responsibility to speak up if something doesn’t feel right.

Here’s the thing though: that instinct you’re feeling? It matters more than you might think.

Why your gut feeling matters more than you realise

According to Paediatric Nurse Unit Manager, Canterbury Hospital, Leticia Jackson, parents bring something to the hospital that no test or machine ever could.

“Parents often say they ‘just know’ when something isn’t quite right with their child, and in a hospital, that gut feeling is incredibly valuable,” she explains.

Leticia Jackson, Paediatric Nurse Unit Manager, Canterbury Hospital

While medical teams rely on observations, tests and equipment, parents know the little details. The way your child usually smiles. How they react when they’re tired. What’s normal for them.

So when something feels “off”, even if everything looks okay on paper, it can actually be an early warning sign.

“When parents trust those instincts and speak up, this creates a powerful partnership that can sometimes catch a problem before it becomes an emergency,” Leticia says.

Worried about speaking up? You’re not alone

A lot of parents hesitate about advocating for their child.

You don’t want to come across as difficult. You don’t want to question the people caring for your child. And sometimes, you just don’t feel confident enough to push the issue.

Leticia gets it.

“It is completely understandable for parents to feel hesitant,” she says. “No one wants to be seen as difficult or to second-guess the hardworking people caring for their child.”

But here’s a helpful way to look at it: you’re not challenging the medical team, you’re helping them.

Parents are the constant. Staff change shifts, care for multiple patients, and rely on snapshots of information. You’re there the whole time, noticing the subtle changes.

“Our medical team doesn’t view a concerned parent as overreactive, but as a partner,” Leticia explains. “Your voice matters.”

Remember, we know our children better than anyone.

What to do if you’re worried: the Raise It process

If you’re in a NSW public hospital or health service and you’re worried about you or your child’s condition getting worse, there is a clear process you can follow called Raise It.

Raise It is designed to help patients, carers and family members get help fast if they’re worried about a change in their loved one’s condition.

Here’s how it works:

  1. Talk: Start by speaking to a nurse, midwife, doctor or health worker about your concerns.
  2. Ask: Still worried? Ask to speak to the nurse or midwife in charge and request a Clinical Review.
  3. Call: If you’re still concerned, you can escalate further using the Raise It process to get urgent attention from a senior health worker.

You don’t need medical knowledge. You don’t need to be certain. If you feel something isn’t right, or your child is getting worse, Raise It. You just need to speak up.

What should you actually look out for?

Sometimes it’s not one big, obvious sign. It can be small, subtle changes that just don’t sit right.

Things like:

  • Changes in breathing (fast, laboured or noisy)
  • Skin looking pale, mottled, or developing unusual rashes
  • Your child being unusually drowsy, floppy, or hard to wake
  • Confusion or behaviour that’s out of character
  • Pain that isn’t improving with treatment
  • Or simply that feeling that your child is getting worse

And sometimes, it’s just that gut feeling you can’t explain.

That’s enough.

“You are helping us, not bothering us”

If there’s one message Leticia wants parents to take away, it’s that you aren’t bothering the medical team, you’re helping them.

“In my years as a Nurse Unit Manager, I can say with absolute certainty that many critical changes in a child’s condition have been identified first by a parent. While our clinical staff are highly skilled at performing regular observations and interpreting data, parents are the only constant presence who truly know their child’s baseline behaviour, personality, and what is normal for them.

“I have seen numerous instances where a parent’s insistence that their child is “just not themselves” – despite vital signs appearing relatively stable – has prompted a deeper clinical review that uncovered everything from early signs of sepsis to a life-threatening respiratory crisis.”

The Raise It process exists because healthcare teams know how important parents are in keeping children safe.

“Speaking up doesn’t mean you don’t trust the team,” she says. “It means you’re partnering with us to make sure nothing gets missed.”

And if you’re still worried about being judged?

“Whether your concern turns out to be something or nothing, your instinct to raise it is always valid.”

Find out more, visit health.nsw.gov.au/raiseit

Mouths of Mums is proudly working with NSW Health to bring you this important article.

Share this

  • I have learned many times to always listen to your gut and speak up when you don’t think something is right. This article was a great read, our kids are our world and if we don’t feel they are getting the right help, and we feel it, we need to speak up.

    Reply

  • You should never second guess yourself when it comes to yours or your childs health- or anyones for that matter. Go with your thoughts. It is natural to want to protect a loved one especially when it comes to health situations, and the feeling you get when you think you didnt do enough to advocate or fight for them…it is not a kind or nice way to feel. Many people have ended up being heartbroken and picking up pieces for years because of feeling they didnt do enough.

    Reply

  • A very good and informative article. I have read so many stories about mums just knowing when things are not right and demanding second and third opinions until they got the right answer. Sometimes mums just know. It is our job as care takers of our families. Listen to your gut!

    Reply

  • Years ago, I spoke up for my 14-year-old daughter, but my concerns weren’t fully listened to. I’ve always wished I had pushed harder. She was sent home without much testing, and two days later, she passed away.
    So, if you ever have concerns—no matter how minor—please speak up and keep advocating. Trust your instincts; they are there for a reason.

    Reply

  • This is so important for parents to know how to raise it further if they don’t think their child is receiving the medical support they need! I know this article refers to the NSW system but other systems have similar procedures just with different names. I know in QLD it’s called Ryan’s Rule.

    Reply

  • It’s so important to follow your gut instincts and express your concerns indeed. I have never hesitated to advocate for my children in various situations and I don’t care what other people think about it. Not all doctors and medical staff appreciate it when you question them, I’ve experienced that it may result in angry indignant responses.

    Reply

  • How true this is! While nurses and doctors are the medical professionals doing their job on the daily, we know our children better than anyone and what is ‘normal’ for them. I would always speak up if I had noticed any changes in my child’s health and encourage other parents to do so too. No question is silly!

    Reply

  • This really is such an important issue and a good topic to discuss with people, I am often surprised that people are worried about being judged. This is not something I care about; the priority is for the care and health of everyone is my family. Parents know their children and need to work with health professionals for the best outcomes for their children.

    Reply

  • This is such an important issue to raise, and no one should ever feel ashamed, nervous or that they are being OTT for advocating for their kids, themselves or loves ones in hospital. In QLD we have Ryan’s Rule. A three step process where your concern will be escalated if they believe the patients condition isn’t improving or is worsening.

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  • I have never been afraid to advocate for my children and partner and extended family and also friends. It is so important to listen and to trust intuition. When people have not listened, I have persevered and kept on with insisting on care and making sure they truly listened and took action.

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