I was terribly disappointed to be in a shop and witness a traveller from a different country being ignored by the sales staff. There was a language barrier and the young man was trying to get his message across and the staff behind the counter were rude and told him to join another queue, he was visibly upset. I stepped in and asked if I could help and with pointing and gesture and limited words I was able to help him out and get the message across to the staff. He was waiting for a cup of coffee and the order had not been put through. The order was on the receipt! I would hope that someone would assist me if I was overseas and needed some help.
Posted anonymously, 30th August 2016