Coles has reassured customers that their policy to claim a free roast chicken is still in full effect.
The policy gives customers a voucher to claim a BBQ chicken if there are none available when they tried to purchase one in store, reports Daily mail.
The voucher, which can be collected from 11am until closing, can then be used for seven days.
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The policy had recently come under debate with some shoppers claiming it is only available during certain hours at limited stores – and some claiming Queensland stores don’t offer it at all.
Coles confirmed this not the case and encouraged all customers who were unable to purchase a chicken to collect a voucher from the counter.
‘We know customers love to get their hands on our delicious hot roast chickens, so for customers who aren’t able to purchase one at the time they want within the period specified in-store, we can provide them with a voucher for a free hot roast chicken,’ a spokesperson said.
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