NSW Police are warning people after a family were visited by a man and a woman claiming to be Family and Community Services caseworkers.

Police said a man and a woman visited a home at Karabar, near Queanbeyan, on Friday speaking with a mother who had two babies, reports 7 news.

The Karabar mum told police the purported FACS caseworkers produced what appeared to be ID cards. The woman said she was told by the pair they were visiting to check on the children’s welfare.

The mum told the pair the babies were asleep and that she could call them back to return later for an inspection. The pair said they could wait for the babies to wake up.

A short time later the children woke up and the pair inspected them. They also looked at the kids’ bedroom before leaving.

The mum then visited police who confirmed they had no records of FACS visiting her family.

Local police are now investigating the matter.

Monaro Local Area Command Crime Manager Detective Chief Inspector Neil Grey said there had been no other reports of any similar incidents and described the visit as disturbing.

“If in doubt of a government worker’s identity, members of the public should ask to see their identification,” Det Chief Insp Grey said.

“FACS have confirmed that all caseworkers in the Southern District carry photo ID with their name, job title and FACS logo and will always present this when visiting a family.

“If still in doubt, contact the agency involved or contact police who will attend and verify their bona fides.”

Police are urging anyone with information in relation to this incident to call Crime Stoppers on 1800 333 000

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  • What an awful thing to have happen. You would be worried for quite a while in case these two returned with other things on their minds and robbed you or tried to take the children.


  • I would be petrified about the safety of my children (and myself too). They could well have been “casing” the house too.


  • How concerning !!


  • Oh gosh this is a worry.


  • How very frightening. I would be living in fear now that they’re going to come back and steal my kids. What on earth were they scoping out? That poor family. She did the absolute right thing though in going straight to the Police. At least people will be vigilant.


  • Very strange and scary indeed. Why would they want to go in? They were “studying” the apartment?


  • If they’re genuine, they would not be offended by being asked to wait outside while you call the police or FACS to verify their identity. I would be quite worried now about their future plans.


  • That’s a bit scary. I’d be so protective I don’t think I would have let them in the house!


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