Mali Phoenix Williams-Cody, aged 3, visited the Cleveland Centre in Middlesborough with her mum to meet Santa.

Mali is not deaf but she struggles to communicate with words.

Mali’s Mum told Santa “Sorry, she can’t talk very well”

Santa asks “Can she sign at all?” to which her mum replied “Yes”.

Santa then tapped Mali on the arm to get her attention and began to use sign language to talk with Mali, asking her what she’d like for Christmas. Her reaction is priceless and her face lights up as she communicates with Santa.

This gorgeous tear jerking video has been viewed on YouTube over 1 million times! Grab some tissues and check it out for yourself:



What a wonderful Santa this man is.

A Cleveland Centre spokesman told a local newspaper: ‘We believe the Cleveland Centre Santa is real and this truly shows the magic and spirit of Christmas, just like Miracle on 34th Street.”

Apparently Mali would like a scooter for Christmas, I am sure Santa will make sure she gets one.

Share your thoughts in the comments below. 

  • What a gorgeous story! Lucky little girl will have such a wonderful memory of Santa.


  • What a special memory Mali will have of Santa. Beautiful.


  • I thought Santa’s talent was his might ho ho ho, and it is very touching to see this and made the child happy .


  • How lovely of Santa! I’m glad he found the way to communicate with that little girl! Amazing!!


  • oh what a fantastic santa! how lovely! i hope she gets that scooter!


  • The true spirit of Christmas – thinking of others. What a tear jerker!


  • This is amazing. Seeing the little girls face was priceless. Reminds me of what Christmas should be about.


  • Oh my tear jerker for sure. What an amazing video. So glad they shared it and I’m sure Mia will get a scooter.


  • What a fantastic story and an amazing Santa. This will be a memory treasured always.


  • Lke jf


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