AUSTRALIA’S biggest telecommunications provider is down across the country today, with the outage affecting all smartphones on its most popular networks, preventing phone calls coming through.
Courier Mail reports the company would not elaborate on the cause of the issue that hit its customers nationwide, only saying it was working to rectify the issue.
Telstra NSW media manager David Taylor issued a statement after the network went down just after midday.
“We are aware of an issue currently affecting mobile voice and data nationally,” he said in a statement.
We’re aware of an issue affecting mobile voice and data nationally. We’re working to resolve the issue ASAP. Thanks for your patience.
— Telstra (@Telstra) February 9, 2016
“We are working to resolve the issue as quickly as possible and thank customers for their patience.”
The Telstra outage, described as an “interruption,” is affecting the company’s prepaid mobile phone customers, as well as its 4G and 3G networks that host most of its traffic.
Have you been affected? Share your comments below.We may get commissions for purchases made using links in this post. Learn more.