We certainly do our fair bit of whinging about our supermarkets. But it looks like the supermarket workers have just as many complaints about us shoppers.

One Woolworths worker has unleashed her annoyances on the world in a TikTok video, which has amassed thousands of views.

The worker posted her video on TikTok under the handle @rachelkarlenemoor on TikTok. In the clip, she pushes a Woolworths trolley and goes through the store placing unwanted items back in their rightful places after customers decided they no longer want them.

So Annoying!

She captioned the video: “Always putting people’s stuff they don’t want away!”

Rachel said that she usually works the nightfill shift and while putting away unwanted items isn’t part of her job description, night staff tend to do it if there is time. Apparently, it’s the checkout staff’s duty to put away items that are in the wrong spot.

woolworths worker tiktok
Pics Via TikTok

Worst Job

Other Woolworths workers definitely agreed that customers that change their mind while shopping are really annoying and “the worst job to do”.

“Legit the worst job to do. I just find it boring walking around putting stuff back on shelves,” said one.

Rachel answered: “Wouldn’t say it’s the worst job but definitely would make it easier if people knew how to put s**t back or don’t grab it if they don’t actually want.”

“Yes! I literally carried a packet of bay leaves around in my hand until we got to the aisle it belonged in,” agreed another.

“I spend an hour in each aisle trying to figure out where everything goes,” yet another commented.

I LOVE ‘Dumpies’!

However, one Woolworths worker actually welcomed the challenge of returning lost items to their homes.

“That literally used to be my favourite job to do,” they said.

“Especially when I was meant to be in checkouts.”

“I love dumpies and because ur (sic) on a mission I find customers don’t really ask me anything,” added another.

Ah, So That’s What It Is!

The video explained the mystery of those random trolleys in store filled with a whole lot of unrelated products.

“OMG that’s what those random trolleys around the shops used to be? I thought they were the workers’ shopping or something,” one customer shared.

If you were a Woolworths worker, would you find it annoying to put back unwanted items? Tell us in the comments below.

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  • I’m not sure I want food that has been handled and then returned to the shelves?


  • I cannot believe this! Everybody does tasks in their job that aren’t ‘fun’. Speaking badly about customers should have consequences, pretty sure there would be something written in job description about that..
    A customer realises they can’t afford a product once at register, a parent with a number of children, someone with a disability or an elderly person should be forced to go and return items?? How about you do your job or find another one you selfish, lazy, whinging person!!

    • I don’t think they are complaining about those situations so much as people who just leave things around because they change their mind. I hope so anyway


  • I’m pretty anal about having everything in its place … so I’d relish the opportunity to return ‘lost’ items to their rightful homes!


  • I don’t know why she’s complaining? I’ve worked in numerous retail shops (best and less, Costco, BCF, Rebel etc) and the same things happen!! It’s retail and that’s what if required if you work in the retail industry! Everyone makes mistakes and choose things the realise they don’t want or need or even can’t afford. I remember after shifts there’d be at least 10 trolleys filled with return items. It’s just something workers should expect.


  • I can understand how this would be frustrating. And worse when items from the fridge or freezer section are left on random shelves


  • This is the case in almost any retail job. People make 20x more work for the staff by doing things like this. It’s frustrating. I can’t imagine how hard it would be in a store as large as a supermarket. It’s a whole extra days wage for an extra staff member just go round and fix all of this each day.


  • I live near a shopping centre and get really annoyed at all the dumped trolleys in our street.


  • I never found this so much a problem as going around finding frozen or fridge products on grocery shelves or something half eaten left on a shelf. Since working in a supermarket for over 30 years if I see something in the wrong place I can’t help myself, I try to put it back where it belongs. No wonder my shopping takes so long to get done.


  • Sure. This is hard specially when you are a new worker.


  • Funny, I sometimes do it to give the workers something to do! I must admit I do hate it when people leave coffe or smoothie cups on shelves. That’s gross and reminds me that supermarkets need to have more bins around.


  • Sometimes you only realize at the checkout there is a problem… once an item scanned as ‘slim’ and it was only when I saw it that I realized it was wrong; other times you spot leaky packages (I suppose they wont go back on shelf) or damaged/dent tin and decide not to get it. Once item didn’t scan at the special price and it turned out it was the wrong flavour so back it went..not fickle so much as there was a problem with the item for me. Going back while at the checkout create problems for EVERYONE.. customers waiting behidn etc. so not surprised this ends up being a job for someone…. the frozen/chilled things worry me, along with the hot chickens that I’ve also seen returned!


  • No it would be better than putting up with annoying customers .


  • I never used to mind doing this


  • I think it’s extremely rude not to return your unwanted items to where you got them from. I can understand that some people might only realise they have an unwanted item when they reach the checkout but respectfully telling the checkout operator you no longer need the item would be the best option.


  • Sometimes I have to change my mind about stuff simply because while i do mentally keep a running total, when i get to the check out I find I dont have enough money . It’s not that i dont want something or I’m being fickly.
    I will always put something that was from the freezer or fridge, back in the freezer or fridge, of course.


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