Many major retail stores have closed in the midst of the Coronavirus threat. And if our country goes into lockdown, all non-essential shops will be forced to shut their doors – and this would include our favourite hardware giant. So Bunnings Online has responded by offering home delivery.
Bunnings has been working on having an online presence for a while now and in July last year we reported that Bunnings were hoping to go fully online by the end of last year.
Managing director Michael Schneider said Bunnings was planning to have a fully transactional website selling more than 60,000 products by the end of 2019.
But things have been quiet on the home delivery front…until now.
New Opening Hours
There’s a good chance that Bunnings will have to close up shop very soon, if isolation restrictions get stricter. If that happens, the physical stores would most likely be only open to tradies. Even now, the hardware group has announced that Bunnings stores will open exclusively for trade customers and emergency services personnel before 9am on weekdays.
For those Bunnings addicts who can’t even contemplate life without their hardware fix, Bunnings Online has come to the rescue. They are offering online shopping and an option of either click and collect or home delivery.
What’s The Catch?
However, we hate to poo-poo on an essential service, but we’ve checked it out and there two major catches.
Not Everything Is Available
The one issue is that not all products are available for home delivery. It seems quite random what items are available for delivery on Bunnings Online. There are some paints for in-store purchase only, while there others that can be delivered. Plants are also a non-no on Bunnings Online. Need some timber to build a kid’s cubby? Sorry, you’re out of luck if you want the wood delivered to your doorstep. However, you can have a garden bench, toilet or bricks brought to your home. It’s a case of checking out the website and just seeing if what you want is available for delivery.
The Bunnings website states: “Not all products we stock in-store are available to purchase online – this may be due to size, delivery or because it is a custom-made product.”
The easy way to check which items are available online is to conduct a search on the Bunnings Online website and then use the filter option “Bunnings online”.
BIG Delivery Fee
The other catch is that the delivery fee can be pretty hefty….depending on how hefty your order is. The minimum delivery cost is $10 for metro areas and $14 for regional but can rocket up to $175 for bulkier items, where a crane is needed. A item that requires delivery using a ute costs $40.
In the meantime, Bunnings have responded to the Coronavirus threats by adapting their opening times.
Bunnings stores will close at 7pm Monday to Friday to enable team members to re-stock shelves and conduct a thorough clean of the store.
Regular customers will be able to shop from 9am midweek and weekend hours will remain the same with no exclusions on Saturdays and Sundays.
So while there are a few ‘gotcha’s with the Bunnings Online offering, we may not soon have a choice!
Would you be keen to use the Bunnings Online service? Tell us in the comments below.