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Average Ratings (from 155 ratings)
Overall star Rating
I found the site easy to navigate
The Ways to Save Tips were helpful
Completing my customer profile was easy
I would recommend My AGL IQ
Advice was practical and could help me save
My AGL IQ :
4.01 out of 5 based on 155 reviews.

As mums, energy consumption in the household is always a concern.

Which is why we’re excited to announce the AGL product review of  My AGL IQ® – A new online way to track and help reduce your energy usage.

AGL is proud to tell you about a new way to help you achieve your energy savings goals by allowing you to monitor your energy usage.

My AGL IQ is a world class energy reporting tool, developed by AGL in Australia specifically for Australian customers. It is available to gas and electricity customers^, including solar customers.

We’ve made it easy for you to see how much energy you’re using and how this translates to dollars and cents for your household.

My AGL IQ can help you in three important ways.

1. See – how you use energy.

  • Track how much energy you are using and how much your usage charges are.
  • Compare your usage with Similar Homes*.
  • Compare your current bill to previous bill periods.
  • See how the temperature can impact your energy usage.

2. Act – make a plan to do something about it.

  • Build a personal energy saving action plan.
  • Complete your home profile to receive more targeted energy saving advice and tips.
  • Set goals and track how you are performing against them.

3. Save – reduce your energy use.

  • Reduce your energy use by taking practical steps.
  • Reduce your greenhouse gas emissions using energy saving tips.
  • Save on your energy bills by reducing your energy use.

Not an AGL customer yet?

If you’re not an AGL customer, you can click here to sign up to a great energy deal in 3 easy steps. Just use this VIP code: aMOMS.

As an AGL customer you’ll receive a great discount on your household electricity and gas market rate usage charges# plus:

  • 24/7 Access to AGL Energy Online
  • Earn 1 flybuys point per $1 spent on your home energy bills. Simply link your AGL account(s) and flybuys membership and sign-up for AGL Energy Online and eBilling.~

And of course you’ll have 24/7 access to My AGL IQ to track and help reduce your energy usage.

Please note, this is an online offer only and may be subject to change.


To get started, simply log on to AGL Energy Online and you can start filling out your My AGL IQ profile straight away.

If you haven’t registered yet for AGL Energy Online, don’t worry – it’s easy. Remember to have your account number and name as it appears on your bill to complete your online registration. In a few minutes you’ll be on your way to tracking your energy usage.

Smart electricity meters – If you have a smart meter that is not manually read, then your energy usage is updated daily and you can monitor your usage in 60 minute intervals. This means you can see how your usage changes when you turn on your TV, or use your washing machine.

Basic meters - electricity and gas. If you have a manually read electricity meter or a gas meter, your usage information for each billing period is displayed in an easy to read graph. This allows you to compare your energy usage and usage charges to previous billing cycles.

Compare your usage – With My AGL IQ, you are able to compare your usage to Similar Homes* and see if you’re using more or less energy on average. And with a completed home profile we can provide you with more relevant energy saving advice and tips, which are more in line with your energy usage and lifestyle.

Set targets to save – Once you’ve created a home profile and begun monitoring your energy usage, you can start making changes to lower your energy usage and save on your bills. By monitoring your energy usage and bill amounts, setting goals and implementing practical tips, you could reduce your energy usage. If you’re an electricity customer with a smart meter that is not manually read, you could also monitor your bill projections as you go.

It’s as easy as:

  • Setting a goal.
  • Reducing energy usage by taking practical steps.
  • Tracking how you are performing against your goals.

My AGL IQ is free and exclusive to AGL customers and is accessible 24 hours a day via AGL Energy Online to:

  • Residential and small business customers.
  • Gas and electricity customers^, including solar customers.
  • Customers in NSW, QLD, SA and VIC.
  • Customers with smart electricity meters, or basic electricity and gas meters.

For more information about My AGL IQ, visit: www.agl.com.au/MyAGLIQ


^My AGL IQ is not available for certain accounts including bulk hot water.
*Similar Homes means homes of AGL customers which, based on data we have collected from various sources and our statistical modeling, we deem to have similar usage characteristics to yours. Our statistical modeling may be recalibrated and refined from time to time. Any comparisons to Similar Homes are based on your current rates. My AGL IQ is a registered trademark of AGL Energy Limited.
#The discounts apply to peak, off-peak and shoulder energy usage charges, and will appear as a separate credit (GST exclusive) on your bills. The discounts do not apply, for example, to fixed daily energy supply charges, demand charges or AGL Green Choice™ charges. Different energy tariffs apply to solar customers. For full details visit agl.com.au/AGLVIPoffer.
~Offers only available in VIC, SA, NSW and those parts of QLD where AGL operates. ActewAGL, Powerdirect and AGL business customers are not eligible for points from AGL. Terms and conditions and eligibility apply. See flybuys.com.au/AGL for more details. Customers must link their AGL household account and flybuys membership, and sign up to AGL Energy Online and eBilling, to receive flybuys points.

Published 17th June 2013


  • Tweet

    AGL IQ is great

    Love the features and how easy it is to use, being to see how my power usage compares to other similar homes is great too. The power saving tips are awesome and i love the save setting too, overall a great tool and so easy to use :)

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    wonderful company

    I have been with a few different electricity companies before I settled on AGL. They are a fantastic company that are leading the way in the future of electricity.

    Their costs are low, we have seen nowhere near the jump some of our friends have. This site allows you to monitor what you are doing and when, putting you in full control of your bill! Highly recommend!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    great product

    i found this really handy great for money concious/savvy people.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Wow this is soo helpful

    wow I completed the first 2 stages then logged on a week later and I have saved $74 from my last bill period..it definately works in helping to save money!! five stars!!!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Fabulous product to help save money and the environment

    I just registered for My AGL IQ online. It was quick and easy to do and it has lots of handy little tips on how to reduce my energy consumption. I’ve only just received a bill, so given I follow through with AGL’s tips, it will be interesting to see how the changes made effect the next bill.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    My AGL IQ is wonderful

    I found everything so easy to set up and to use it only takes a few minutes and after you enter all relevant details it helps to calculate your electricity usage and ways to save on your usage ultimately saving you money well worth the time and I spent setting it up

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Easy as 1, 2, 3.

    I wasn’t chosen for this review, but I have been using the AGL IQ for over a month now. I found it very easy to set up and use. It’s pretty much dummy proof. I think the other electricity companies should look into doing this. I have personally recommended this to many friends and families. I love the graphs, they allow you to compare over time and in different ways and compare to others similar.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    This is a great way to start saving money

    So far I have done my IQ home profile and it was so easy to set up it only took a few minutes and the questions asked were very practical and easy to answer.
    I think it is great that AGL is creating a program to help families break down their bills and save money

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Easy to use and a great way to save

    I was already registered for AGL online so setting up the MY AGL IQ was fast and easy. I love that I can go back and look into my history and also compare my energy usage with similar homes.
    Setting up the profile was simple and it gave me some great tips on saving power. With not having off-peak my bills are always huge, so this is great. One thing I did find by using the history comparison is that although my bill was higher last quarter compared to the same time last year, my usage was a lot lower, so it showed that the increase in my bills is not caused by consumption, but rising prices.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Absolutely fantastic. I love the agl iq. Helped me to save money on my energy bills

    As an agl customer this is fantastic for me. It has taught me ways to save on my energy bills. And all energy saving tips I can do in my home. Which I never knew before. I have saved heaps on my bills.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Very useful and has helped me save

    The tips were great and very practical. I find the site easier to use than previous company, I also like that it counts toward my flybuys points

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    helpful and useful

    Ive tried to use this and I found that this site is very helpful and there are heaps of useful tips. I used to not understand my household electricity use and how it goes being a first time home owner. It was hard navigating through other sites and there were so many technical terms. But this site was easy to understand with simple terms and comparisons that I can get to know easily. Its a great site and very informative. Great idea for such a simple thing.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Great energy saver

    Great for saving energy at home ideas. And also great information and articles available.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Smart Ideas

    There’s a heap of smart advice once you’ve figured out the app. I set up the app a short while ago, I’m already doing a fair bit of what they suggest and have initiated the big one of reducing the pool filtering time now it’s winter. Will be interesting to see how much we reduce out power bill by when it next comes in.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Great site

    This site is a useful initiative by Agl great tips and ways to reduce your power bill. Comparison to other households useful too

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    AGL IQ is great

    Love the features and how easy it is to use, being to see how my power usage compares to other similar homes is great too. The power saving tips are awesome and i love the save setting too, overall a great tool and so easy to use :)

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    A better way to manage bills and bussiness expenses

    I switched to AGL at the beginning of the year and find that access to usage details helps me monitor and stay on buduget as far as costs go. a new age of billing and monitoring is transparent with so many stories of how electricity companies have technical errors its a necessity

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    fantastic navigation system

    I have one of these and use it every day it’s fantastic and always gets me to where I want to go. It always takes me the quickest route to my destination and very easy to use. It never plays games and always work with what I want it to do.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    wonderful company

    I have been with a few different electricity companies before I settled on AGL. They are a fantastic company that are leading the way in the future of electricity.

    Their costs are low, we have seen nowhere near the jump some of our friends have. This site allows you to monitor what you are doing and when, putting you in full control of your bill! Highly recommend!

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    easy app

    I find this app very helpful in saving engery and money. Really made me think about how we our power. Its a easy app to use and the kids even get involved with it. The tips are generally practical and easy to put into place. I found I have saved a fait bit of money from using this app

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Great to keep up to date with your usage and handy tips

    I found this to be a great way to monitor our usage and while it didn’t really tell me anything new or anything that common sense couldn’t provide it was a great way to discuss with the family ways we could all chip in to cut down out usage.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    I have saved on my bills

    I had my gas with AGL and have since changed my electricity to AGL so that I can use the app to monitor my usage. It’s brilliant knowing what you are using and where you can save money etc. I would recommend changing to anyone that needs to watch what they are spending.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Easy to use but obvious tips

    Its easy to use and the layout is great. It was easy to set up my profile and I especially liked the way that I was able to establish a profile of my house and compare it to other, similar properties.
    I found the energy saving tips very obvious and generic. This would have been more helpful if the tips were specific to my profile. Still useful in terms of keeping track.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    Not too bad

    I found this site took me a little while to get used to. I’ve just recently switched to AGL for my power and gas and being able to keep track of my bills and payments made, as well as electricity usage is very handy. The energy saving tips are amazing and have already helped us to see a decrease in our bills.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save


  • Tweet

    AGL is AOK

    I used this app with my kids, just to show them how little things they do can change how much our bills are each quarter. 3 of my kids are older and had a good understanding, thanks to the app, of how the items they personally use are running up our bill and how just switching on the fan instead of the aircon can save us $$. I’d recommend for that purpose. For educating an already educated mum…not so much.

    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

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