My AGL IQ

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My AGL IQ
Average Ratings (from 155 ratings)
Overall star Rating
I found the site easy to navigate
The Ways to Save Tips were helpful
Completing my customer profile was easy
I would recommend My AGL IQ
Advice was practical and could help me save
My AGL IQ :
4.01 out of 5 based on 155 reviews.
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As mums, energy consumption in the household is always a concern.

Which is why we’re excited to announce the AGL product review of  My AGL IQ® – A new online way to track and help reduce your energy usage.

AGL is proud to tell you about a new way to help you achieve your energy savings goals by allowing you to monitor your energy usage.

My AGL IQ is a world class energy reporting tool, developed by AGL in Australia specifically for Australian customers. It is available to gas and electricity customers^, including solar customers.

We’ve made it easy for you to see how much energy you’re using and how this translates to dollars and cents for your household.

My AGL IQ can help you in three important ways.

1. See – how you use energy.

  • Track how much energy you are using and how much your usage charges are.
  • Compare your usage with Similar Homes*.
  • Compare your current bill to previous bill periods.
  • See how the temperature can impact your energy usage.

2. Act – make a plan to do something about it.

  • Build a personal energy saving action plan.
  • Complete your home profile to receive more targeted energy saving advice and tips.
  • Set goals and track how you are performing against them.

3. Save – reduce your energy use.

  • Reduce your energy use by taking practical steps.
  • Reduce your greenhouse gas emissions using energy saving tips.
  • Save on your energy bills by reducing your energy use.

Not an AGL customer yet?

If you’re not an AGL customer, you can click here to sign up to a great energy deal in 3 easy steps. Just use this VIP code: aMOMS.

As an AGL customer you’ll receive a great discount on your household electricity and gas market rate usage charges# plus:

  • 24/7 Access to AGL Energy Online
  • Earn 1 flybuys point per $1 spent on your home energy bills. Simply link your AGL account(s) and flybuys membership and sign-up for AGL Energy Online and eBilling.~

And of course you’ll have 24/7 access to My AGL IQ to track and help reduce your energy usage.

Please note, this is an online offer only and may be subject to change.

To get started, simply log on to AGL Energy Online and you can start filling out your My AGL IQ profile straight away.

If you haven’t registered yet for AGL Energy Online, don’t worry – it’s easy. Remember to have your account number and name as it appears on your bill to complete your online registration. In a few minutes you’ll be on your way to tracking your energy usage.

Smart electricity meters – If you have a smart meter that is not manually read, then your energy usage is updated daily and you can monitor your usage in 60 minute intervals. This means you can see how your usage changes when you turn on your TV, or use your washing machine.

Basic meters – electricity and gas. If you have a manually read electricity meter or a gas meter, your usage information for each billing period is displayed in an easy to read graph. This allows you to compare your energy usage and usage charges to previous billing cycles.

Compare your usage – With My AGL IQ, you are able to compare your usage to Similar Homes* and see if you’re using more or less energy on average. And with a completed home profile we can provide you with more relevant energy saving advice and tips, which are more in line with your energy usage and lifestyle.

Set targets to save – Once you’ve created a home profile and begun monitoring your energy usage, you can start making changes to lower your energy usage and save on your bills. By monitoring your energy usage and bill amounts, setting goals and implementing practical tips, you could reduce your energy usage. If you’re an electricity customer with a smart meter that is not manually read, you could also monitor your bill projections as you go.

It’s as easy as:

  • Setting a goal.
  • Reducing energy usage by taking practical steps.
  • Tracking how you are performing against your goals.

My AGL IQ is free and exclusive to AGL customers and is accessible 24 hours a day via AGL Energy Online to:

  • Residential and small business customers.
  • Gas and electricity customers^, including solar customers.
  • Customers in NSW, QLD, SA and VIC.
  • Customers with smart electricity meters, or basic electricity and gas meters.

For more information about My AGL IQ, visit: www.agl.com.au/MyAGLIQ

^My AGL IQ is not available for certain accounts including bulk hot water.
*Similar Homes means homes of AGL customers which, based on data we have collected from various sources and our statistical modeling, we deem to have similar usage characteristics to yours. Our statistical modeling may be recalibrated and refined from time to time. Any comparisons to Similar Homes are based on your current rates. My AGL IQ is a registered trademark of AGL Energy Limited.
#The discounts apply to peak, off-peak and shoulder energy usage charges, and will appear as a separate credit (GST exclusive) on your bills. The discounts do not apply, for example, to fixed daily energy supply charges, demand charges or AGL Green Choice™ charges. Different energy tariffs apply to solar customers. For full details visit agl.com.au/AGLVIPoffer.
~Offers only available in VIC, SA, NSW and those parts of QLD where AGL operates. ActewAGL, Powerdirect and AGL business customers are not eligible for points from AGL. Terms and conditions and eligibility apply. See flybuys.com.au/AGL for more details. Customers must link their AGL household account and flybuys membership, and sign up to AGL Energy Online and eBilling, to receive flybuys points.

Published 17th June 2013

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  • AGL IQ is great

    Love the features and how easy it is to use, being to see how my power usage compares to other similar homes is great too. The power saving tips are awesome and i love the save setting too, overall a great tool and so easy to use :)
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • wonderful company

    I have been with a few different electricity companies before I settled on AGL. They are a fantastic company that are leading the way in the future of electricity.

    Their costs are low, we have seen nowhere near the jump some of our friends have. This site allows you to monitor what you are doing and when, putting you in full control of your bill! Highly recommend!
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • great product

    i found this really handy great for money concious/savvy people.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Wow this is soo helpful

    wow I completed the first 2 stages then logged on a week later and I have saved $74 from my last bill period..it definately works in helping to save money!! five stars!!!
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Fabulous product to help save money and the environment

    I just registered for My AGL IQ online. It was quick and easy to do and it has lots of handy little tips on how to reduce my energy consumption. I've only just received a bill, so given I follow through with AGL's tips, it will be interesting to see how the changes made effect the next bill.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • My AGL IQ is wonderful

    I found everything so easy to set up and to use it only takes a few minutes and after you enter all relevant details it helps to calculate your electricity usage and ways to save on your usage ultimately saving you money well worth the time and I spent setting it up
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Easy as 1, 2, 3.

    I wasn't chosen for this review, but I have been using the AGL IQ for over a month now. I found it very easy to set up and use. It's pretty much dummy proof. I think the other electricity companies should look into doing this. I have personally recommended this to many friends and families. I love the graphs, they allow you to compare over time and in different ways and compare to others similar.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • This is a great way to start saving money

    So far I have done my IQ home profile and it was so easy to set up it only took a few minutes and the questions asked were very practical and easy to answer.

    I think it is great that AGL is creating a program to help families break down their bills and save money
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Easy to use and a great way to save

    I was already registered for AGL online so setting up the MY AGL IQ was fast and easy. I love that I can go back and look into my history and also compare my energy usage with similar homes.

    Setting up the profile was simple and it gave me some great tips on saving power. With not having off-peak my bills are always huge, so this is great. One thing I did find by using the history comparison is that although my bill was higher last quarter compared to the same time last year, my usage was a lot lower, so it showed that the increase in my bills is not caused by consumption, but rising prices.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Absolutely fantastic. I love the agl iq. Helped me to save money on my energy bills

    As an agl customer this is fantastic for me. It has taught me ways to save on my energy bills. And all energy saving tips I can do in my home. Which I never knew before. I have saved heaps on my bills.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Very useful and has helped me save

    The tips were great and very practical. I find the site easier to use than previous company, I also like that it counts toward my flybuys points
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • helpful and useful

    Ive tried to use this and I found that this site is very helpful and there are heaps of useful tips. I used to not understand my household electricity use and how it goes being a first time home owner. It was hard navigating through other sites and there were so many technical terms. But this site was easy to understand with simple terms and comparisons that I can get to know easily. Its a great site and very informative. Great idea for such a simple thing.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Great energy saver

    Great for saving energy at home ideas. And also great information and articles available.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Smart Ideas

    There's a heap of smart advice once you've figured out the app. I set up the app a short while ago, I'm already doing a fair bit of what they suggest and have initiated the big one of reducing the pool filtering time now it's winter. Will be interesting to see how much we reduce out power bill by when it next comes in.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Great site

    This site is a useful initiative by Agl great tips and ways to reduce your power bill. Comparison to other households useful too
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • AGL IQ is great

    Love the features and how easy it is to use, being to see how my power usage compares to other similar homes is great too. The power saving tips are awesome and i love the save setting too, overall a great tool and so easy to use :)
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • A better way to manage bills and bussiness expenses

    I switched to AGL at the beginning of the year and find that access to usage details helps me monitor and stay on buduget as far as costs go. a new age of billing and monitoring is transparent with so many stories of how electricity companies have technical errors its a necessity
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • fantastic navigation system

    I have one of these and use it every day it's fantastic and always gets me to where I want to go. It always takes me the quickest route to my destination and very easy to use. It never plays games and always work with what I want it to do.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • wonderful company

    I have been with a few different electricity companies before I settled on AGL. They are a fantastic company that are leading the way in the future of electricity.

    Their costs are low, we have seen nowhere near the jump some of our friends have. This site allows you to monitor what you are doing and when, putting you in full control of your bill! Highly recommend!
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • easy app

    I find this app very helpful in saving engery and money. Really made me think about how we our power. Its a easy app to use and the kids even get involved with it. The tips are generally practical and easy to put into place. I found I have saved a fait bit of money from using this app
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Great to keep up to date with your usage and handy tips

    I found this to be a great way to monitor our usage and while it didn't really tell me anything new or anything that common sense couldn't provide it was a great way to discuss with the family ways we could all chip in to cut down out usage.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • I have saved on my bills

    I had my gas with AGL and have since changed my electricity to AGL so that I can use the app to monitor my usage. It's brilliant knowing what you are using and where you can save money etc. I would recommend changing to anyone that needs to watch what they are spending.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Easy to use but obvious tips

    Its easy to use and the layout is great. It was easy to set up my profile and I especially liked the way that I was able to establish a profile of my house and compare it to other, similar properties.

    I found the energy saving tips very obvious and generic. This would have been more helpful if the tips were specific to my profile. Still useful in terms of keeping track.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Not too bad

    I found this site took me a little while to get used to. I've just recently switched to AGL for my power and gas and being able to keep track of my bills and payments made, as well as electricity usage is very handy. The energy saving tips are amazing and have already helped us to see a decrease in our bills.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • AGL is AOK

    I used this app with my kids, just to show them how little things they do can change how much our bills are each quarter. 3 of my kids are older and had a good understanding, thanks to the app, of how the items they personally use are running up our bill and how just switching on the fan instead of the aircon can save us $$. I'd recommend for that purpose. For educating an already educated mum...not so much.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Priceless tool for a single Mum of 4!

    Right from the start I liked the idea of My AGL IQ. The endless tips that you would not even think about that can save you money by lowering your electricity usage is wonderful. I also purchased the clothes dryer balls from the AGL shop and even though I have a very efficient dryer these balls have cut the drying time in half! They are amazing. All in all I couldn't be happier with this lifestyle improvement.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Pretty good

    I found it easy to use and an now paying weekly

    Agl take money from my account every week

    So by the end if the 3 months I don't owe anything

    At all, it's great!
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • Interesting

    The hint's are helpful if your not already using common sense in energy saving and to bring awareness those who are care free with electricity usage,but for those who are doing all of that already it is a bit frustrating because you want to save money but your limited when you have a family on some things to implement
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • not THAT amazing

    I think this site is only helpful to see how much you owe and that's about it,

    even then that's difficult, they don't even have an easy way to see your account balance or owing,

    the advice is also not that helpful, its all over tv anyway so no use going to this site for it,

    sorry but not that helpful!
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save

  • AGL IQ BRING IT TO WA

    While this was tested at my son's home as we do not have access to it here in WA. I found out that I enjoyed it and yes he was saving on costs and it was handy for his partner to point out how he could save doing things differently. I just wish we could have it here, never thought I would miss smart meters or the ability to use other electric companies for power.
    I found the site easy to navigate
    The Ways to Save Tips were helpful
    Completing my customer profile was easy
    I would recommend My AGL IQ
    Advice was practical and could help me save
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Article ‘Trust Your Intuition’: How To Advocate For Your Child In Hospital

‘Trust Your Intuition’: How To Advocate For Your Child In Hospital

Mother’s instinct is a funny thing. At home, we trust it without question. But put us in a hospital setting with an unwell child, surrounded by doctors, nurses and monitors, and suddenly we start doubting ourselves.

What if I’m overreacting?
What if I’ve got it wrong?

So we stay quiet, even when we know something just isn’t right with our child. I’ve been there myself – when my usually ‘tough’ son was doubled over with stomach pain. I was told in the emergency department that it probably wasn’t his appendix. But I knew he wouldn’t have begged me to take him to hospital unless it was serious. Because I know him better than anyone. Turns out, it was appendicitis.

It’s a really common place for parents to land. You’re grateful for the care your child is getting, but at the same time, you feel this huge responsibility to speak up if something doesn’t feel right.

Here’s the thing though: that instinct you’re feeling? It matters more than you might think.

Why your gut feeling matters more than you realise

According to Paediatric Nurse Unit Manager, Canterbury Hospital, Leticia Jackson, parents bring something to the hospital that no test or machine ever could.

“Parents often say they ‘just know’ when something isn’t quite right with their child, and in a hospital, that gut feeling is incredibly valuable,” she explains.

Leticia Jackson, Paediatric Nurse Unit Manager, Canterbury Hospital

While medical teams rely on observations, tests and equipment, parents know the little details. The way your child usually smiles. How they react when they’re tired. What’s normal for them.

So when something feels “off”, even if everything looks okay on paper, it can actually be an early warning sign.

“When parents trust those instincts and speak up, this creates a powerful partnership that can sometimes catch a problem before it becomes an emergency,” Leticia says.

Worried about speaking up? You’re not alone

A lot of parents hesitate about advocating for their child.

You don’t want to come across as difficult. You don’t want to question the people caring for your child. And sometimes, you just don’t feel confident enough to push the issue.

Leticia gets it.

“It is completely understandable for parents to feel hesitant,” she says. “No one wants to be seen as difficult or to second-guess the hardworking people caring for their child.”

But here’s a helpful way to look at it: you’re not challenging the medical team, you’re helping them.

Parents are the constant. Staff change shifts, care for multiple patients, and rely on snapshots of information. You’re there the whole time, noticing the subtle changes.

“Our medical team doesn’t view a concerned parent as overreactive, but as a partner,” Leticia explains. “Your voice matters.”

Remember, we know our children better than anyone.

What to do if you’re worried: the Raise It process

If you’re in a NSW public hospital or health service and you’re worried about you or your child’s condition getting worse, there is a clear process you can follow called Raise It.

Raise It is designed to help patients, carers and family members get help fast if they’re worried about a change in their loved one’s condition.

Here’s how it works:

  1. Talk: Start by speaking to a nurse, midwife, doctor or health worker about your concerns.
  2. Ask: Still worried? Ask to speak to the nurse or midwife in charge and request a Clinical Review.
  3. Call: If you’re still concerned, you can escalate further using the Raise It process to get urgent attention from a senior health worker.

You don’t need medical knowledge. You don’t need to be certain. If you feel something isn’t right, or your child is getting worse, Raise It. You just need to speak up.

What should you actually look out for?

Sometimes it’s not one big, obvious sign. It can be small, subtle changes that just don’t sit right.

Things like:

  • Changes in breathing (fast, laboured or noisy)
  • Skin looking pale, mottled, or developing unusual rashes
  • Your child being unusually drowsy, floppy, or hard to wake
  • Confusion or behaviour that’s out of character
  • Pain that isn’t improving with treatment
  • Or simply that feeling that your child is getting worse

And sometimes, it’s just that gut feeling you can’t explain.

That’s enough.

“You are helping us, not bothering us”

If there’s one message Leticia wants parents to take away, it’s that you aren’t bothering the medical team, you’re helping them.

“In my years as a Nurse Unit Manager, I can say with absolute certainty that many critical changes in a child’s condition have been identified first by a parent. While our clinical staff are highly skilled at performing regular observations and interpreting data, parents are the only constant presence who truly know their child’s baseline behaviour, personality, and what is normal for them.

“I have seen numerous instances where a parent’s insistence that their child is “just not themselves” – despite vital signs appearing relatively stable – has prompted a deeper clinical review that uncovered everything from early signs of sepsis to a life-threatening respiratory crisis.”

The Raise It process exists because healthcare teams know how important parents are in keeping children safe.

“Speaking up doesn’t mean you don’t trust the team,” she says. “It means you’re partnering with us to make sure nothing gets missed.”

And if you’re still worried about being judged?

“Whether your concern turns out to be something or nothing, your instinct to raise it is always valid.”

Find out more, visit health.nsw.gov.au/raiseit

Mouths of Mums is proudly working with NSW Health to bring you this important article.

Share this

  • Even as a healthcare professional, when I took my soon to the ED when I was concerned, I felt awkward about speaking up, worried I was making a big deal out of nothing (even though i would never tjink this about a patient’s family if the roles were reversed). The message in this article is so important. Always stick to your guns. Always speak up and advocate for your kids – they can’t do it for themselves.

    Reply

  • And honestly, some medical staff are idiots. I vividly remember the night two doctors huddled over my son’s lung x-rays. I hadn’t been allowed to accompany him to have them taken as I was pregnant. They finally told me solemnly that they were preparing to do emergency surgery as there was something in his lungs – “we don’t know what it is, but it’s definitely man made”. I took one look at the x-rays and asked if they’d taken off the battery packs for his cochlear implants, which were pinned to the back of his shirt, before the x-ray. And of course they hadn’t, and of course that’s what appeared to be in his lungs. Honestly!

    Reply

  • We need more articles like this one. It is important for us to advocate for ourselves and our loved ones in any situation and work with professionals.

    Reply

  • I have learned many times to always listen to your gut and speak up when you don’t think something is right. This article was a great read, our kids are our world and if we don’t feel they are getting the right help, and we feel it, we need to speak up.

    Reply

  • You should never second guess yourself when it comes to yours or your childs health- or anyones for that matter. Go with your thoughts. It is natural to want to protect a loved one especially when it comes to health situations, and the feeling you get when you think you didnt do enough to advocate or fight for them…it is not a kind or nice way to feel. Many people have ended up being heartbroken and picking up pieces for years because of feeling they didnt do enough.

    Reply

  • A very good and informative article. I have read so many stories about mums just knowing when things are not right and demanding second and third opinions until they got the right answer. Sometimes mums just know. It is our job as care takers of our families. Listen to your gut!

    Reply

  • Years ago, I spoke up for my 14-year-old daughter, but my concerns weren’t fully listened to. I’ve always wished I had pushed harder. She was sent home without much testing, and two days later, she passed away.
    So, if you ever have concerns—no matter how minor—please speak up and keep advocating. Trust your instincts; they are there for a reason.

    Reply

  • This is so important for parents to know how to raise it further if they don’t think their child is receiving the medical support they need! I know this article refers to the NSW system but other systems have similar procedures just with different names. I know in QLD it’s called Ryan’s Rule.

    Reply

  • It’s so important to follow your gut instincts and express your concerns indeed. I have never hesitated to advocate for my children in various situations and I don’t care what other people think about it. Not all doctors and medical staff appreciate it when you question them, I’ve experienced that it may result in angry indignant responses.

    Reply

  • How true this is! While nurses and doctors are the medical professionals doing their job on the daily, we know our children better than anyone and what is ‘normal’ for them. I would always speak up if I had noticed any changes in my child’s health and encourage other parents to do so too. No question is silly!

    Reply

  • This really is such an important issue and a good topic to discuss with people, I am often surprised that people are worried about being judged. This is not something I care about; the priority is for the care and health of everyone is my family. Parents know their children and need to work with health professionals for the best outcomes for their children.

    Reply

  • This is such an important issue to raise, and no one should ever feel ashamed, nervous or that they are being OTT for advocating for their kids, themselves or loves ones in hospital. In QLD we have Ryan’s Rule. A three step process where your concern will be escalated if they believe the patients condition isn’t improving or is worsening.

    Reply

  • I have never been afraid to advocate for my children and partner and extended family and also friends. It is so important to listen and to trust intuition. When people have not listened, I have persevered and kept on with insisting on care and making sure they truly listened and took action.

    Reply
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