Baby boy turned away from hospital emergency department twice before finally being diagnosed with meningitis.

Mum of three, Tegan Gilbert, first took her four-month-old son, Brock Morschel, to the emergency department of Shoalhaven District Memorial Hospital in Nowra, NSW on July 10 when his cold took a turn for the worse and his temperature spiked to 39 degrees.

Doctor’s turned her away because Brock seemed alert, she was advised to give him Panadol and keep his fluids up.

Three days later, Brock was drowsy and lethargic and couldn’t hold his head up, Ms Gilbert told nine.com.au.

“He was just going downhill. He’d had a fever since Monday and he was starting to get really weak,” she said.

She then took him to her local medical centre and saw a GP who told her to take Brock to hospital immediately.

“She looked at him and just said, ‘he’s not well, take him straight to casualty’ and she bulk-billed us and told us not to worry about anything at reception, just to go straight to the hospital,” Ms Gilbert said.

However when a paediatrician assessed Brock, the little baby smiled at him, so he was sent home again.

“Brock smiled at the doctor at that stage and was looking at him, and yeah he basically said because he was alert at that time just to take him home,” Ms Gilbert said.

“He did diagnose him with an acute upper respiratory infection that day but said just to go home and watch him.”

Brock’s condition didn’t improve and the next morning Ms Gilbert took her son back to the medical centre again, this time seeing another GP, who also sent her straight back to the emergency department of the Shoalhaven hospital for a third time in four days.

Mum knows best!

Ms Gilbert said staff at the hospital were prepared to send little Brock home again, after he took a sip from a bottle.

“They’d said to me we’ll just see if he can have a bottle and if he can have a bottle then you can go home,” she said.

But Brock was then seen by a new doctor, a locum from Sydney, who asked the mum one further question.

“He said to me, “Does he look like your son – like how he usually does” and I said “no”, and that’s when he said “well, mum knows best”.

The doctor decided to keep Brock in overnight for observation, a move that may well have saved the baby’s life.

Again Brock took a turn for the worse.

“That night he started vomiting and was still feverish and was just getting worse. His eyes were just rolling back in his head at that point,” Ms Gilbert said.

The doctor who had seen Brock earlier began to suspect meningitis and performed a lumbar puncture to test for the inflammatory brain disease. His suspicion would soon be confirmed.

Terrifyingly for Ms Gilbert, baby Brock had begun to have seizures, due to the swelling on his brain.

He also suffered a small stroke and was found to have a blood clot.


Brock’s seizures grew worse and were soon coming one after the other so a decision was made to airlift him to the Sydney Children’s Hospital in Randwick on July 16, where he is still being treated.

Ms Gilbert said Brock’s condition was now stable but doctors did not know what long term effects the meningitis and his seizures would have on his brain.

“They are not real sure of the long term effects it might have on him. We are only going to know that when he starts to walk and talk and all of that,” Ms Gilbert said.

Ms Gilbert said she was more “frustrated and disappointed” than angry about her son being turned away so many times from Shoalhaven District Memorial Hospital.

“To have to go to the casualty three times, I’ve got no words for it,” she said.


“But the one doctor that actually diagnosed him I could not fault him. If it wasn’t for him I don’t even want to think about what would have happened.”

Doctors have said Brock may be in hospital for another month and a GoFundMe page has been set up to help the family.

A post on the GoFundMe page states, that baby Brock contracted Rhino Virus and salmonella since being in the hospital! He also continues to suffer strokes and seizures, the longest one so far has lasted 40 minutes!!

What to do if you are not happy with the care your child receives

Ryan’s Rule has been developed to provide patients of any age, families and carers with another way to get help.

Use Ryan’s Rule to get help when you are concerned about a patient in hospital who is getting worse, not doing as well as expected, or not improving.

While Ryan’s Rule is only in Qld, other states across Australia have enforced similar rules. Check with your local health provider if you are seeking further information in your state. Or ask to speak to the patient liaison officer at your hospital.

Find more details on Ryan’s Rule HERE

We wish little Brock loads of strength to make a full recovery.

Share your comments below

Images via gofundme

  • Such a terrifying time for the family. Hopefully Brock won’t be left with any permanent damage and makes a full recovery. As for the costs, I believe the hospital that turned him away 3 times should wave all of his fees and contribute to any more that he faces at the children’s hospital. Get well soon.


  • hopefully that little boy will make a full recovery as he is so young. why don’t doctor’s take parents seriously? we obviously would pick up on any little change in our children and should be given the benefit of the doubt


  • This is utterly appalling – and yet, sadly, not that surprising.


  • Very terrible for the parents, I hope he will be ok very soon.


  • So lucky that Dr took it seriously. Doesn’t surprise me unfortunately. I’ve taken my son to emergency with a temp and a rash and they gave us panadol and sent us home. Its just a shame they need to resort to a go fund me campaign. If it have have been caught when she first took him they wouldn’t need it. The hospital should be paying out all their costs now.


  • Thank God for that one doctor that diagnosed little Brock well !
    I hope and pray he’ll recover totally.
    The strokes and seizures must be terrifying to watch, hope there’s no damage !


  • if people would stop abusing the emergency room for stupid things doctors would pay more attention to cases like these. I wish Brock a speedy recovery and send his parents a big virtual hug!


  • Wishing Brock all the best and a full recovery.


  • Do hope young Brock will make a full recovery. Terrible time for his parents and it is something that shouldn’t have happened.


  • Always always trust your momma gut instinct – you know when something isn’t right insist on second opinions if necessary. This poor mother did everything right and still got turned away…. I hope the little boy has a good recovery.


  • I pray for a speedy recovery of your little man my son had the same thing at 6 months at one point the doctors said that he was that sick I shout start thinking about a funeral for my boy but I never gave up he is now a healthy 3 year old Randwick children’s hospital were the best sending lots of love to you and your little man xx


  • I agree with all that has been said by the moms here.
    I pray this little chap recovers soon.


  • I can’t believe the hospital would even send him home once-he is such a little baby and should treat his symptoms as serious. My heart goes out to this family.


  • This makes me so angry that the mother and child were told to go home even once let alone 3 times. A mother knows when their child is ill and ‘not right’. It’s outrageous the hospital sent him home twice after 2 GP’s sent him there. A GP sending him there should have triggered tests and investigations. So sorry for this poor bubba and his mum. Sadly in some places we need to demand healthcare. I’ve had to myself when I was told to take my child home – I knew she wasn’t well and going to Emergency is a last resort. If anyone goes to ED at hospital they need and deserve to be properly examined. I realise these places are busy and the staff are short for time and understaffed – but that isn’t a patients problem and definatly shouldn’t stop proper care being given. The consequences could be fatal. Even if the consequences aren’t fatal – proper health care needs to be offered in this country. Hoping this baby recovers soon.


  • This is so sad and frustrating. To be continually told by medical experts, who you trust, to go home… I’m so sorry for what this mother has gone through but pleased Brock is being looked after now.


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