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AIRLINE Reviews, Ratings and Recommendations
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AIRLINE Reviews, Ratings and Recommendations :
4.25 out of 5 based on 160 reviews.
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Published 30th October 2015

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  • Love Emirates!

    I flew Emirates to the UK for the first time recently and to say I was impressed was an understatement.
    I was flying without my husband, but I did have our 18 month old in tow, and so I was extremely apprehensive about how the flight would go.
    From check-in to the moment the plane touched down, the staff were so welcoming, helpful and accomodating. They did everything they could to make the journey as comfortable as possible, especially on descent when my little one’s ears were becoming problematic.
    I couldn’t be more appreciative of the Emirates team and look forward to flying with them again.

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  • Yes to Qantas!

    Qantas is my preference for International flights. I love that meals are included in the price, escpecially if you have multiple flights in one day or a long flight. I have found Qantas staff to be professional and approachable. I like that it is an Aussie Company providing incomes to plenty of Aussies around Australia and abroad. I have recommended Qantas to friends and family already because i honestly have enjoyed all my flights with them so far.

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  • Virgin

    I’ve flown with Virgin a number of times and compared to the other airlines I feel it’s value for money. Especially compared to the other domestic airlines. It has Comfortable seats with sufficient leg room. Friendly, courteous attendants. Prices are usually pretty competitive. Not as expensive as Qantas and much more comfortable than Jetstar.

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  • Qantas

    Qantas is and has been my airline of choice for years. Always top service, comfortable seats, good amount of room, accommodating to families and amazing when an unexpected disruption occurs.

    I was homebound from Hong Kong to Sydney and there was a major Cyclone that was about to go over the top of us – category 5! We were on standby at the airport to try and get an earlier flight home – they got us on the flight at no extra charge. We boarded the plane to go and unfortunately due to weather had to get back off the plane as the weather had escalated faster than expected. We ended up we had to spend the night sleeping in the airport. They staff were amazing – giving us pillows, blankets, water, food. They checked on us throughout the night. The next morning we were given food and drink vouchers and they kept us fully updated on what was happening and when our departure might occur. We were boarded as soon as possible and left Hong Kong on the first flight out. I can’t speak highly enough of their professionalism and care in a scary situation. I will always choose them as first choice when flying.

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  • Scoot

    Despite being the budget airline, the plane we board from perth to singapore was a big airplane and comfortable. I definitely will fly again with flyscoot

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  • Virgin Australia

    I just flew from Melbourne to Perth and could not have asked for better service from the time I booked to the time I walked out of the airport. Highly receommended

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  • Scoot airlines

    We flew with Scoot when they first began operation – the flight from Sydney to Singapore was only $99! I would definitely recommend them, for a budget airline they provided great service, and there was actually a little bit more leg space than AirAsia. They often have sales so keep an eye out!

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  • Qantas Airlines

    We recently flew Qantas from Adelaide to Sydney return and had a fabulous experience. I am in a wheelchair so was boarded first with my family and and all organised before other passengers were boarded.
    Then assisted off at the other end. The hosts/hostesses were fantastic and nothing was to much trouble, this appeared to be the case for everyone on the plane. When arriving in Adelaide there was a bit of a mix up with my wheelchair, but nothing was to much trouble and the staff even once sorted assisted us to our taxi. Would definitely fly Qantas again.

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  • Celebrity Chef

    An extra reason for loving Singapore Airlines came up the other day when I was discussing airlines and airline food with friends. We had Gordon Ramsey food on the plane and it was such a wonderful treat and the food was simply wonderful. Everyone complains about airline food but I have to say it really was wonderful and we looked forward to every meal and every snack.

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  • Singapore Airlines and Allergies

    Singapore Airlines also gets my vote for best overseas airline because of the caution and care they show to people with allergies. We were given 5 start treatment for allergies and they made sure there was no way that a particular allergen was on board the plane. They even provided individual customer support. Reassuring and comforting when on a plane and dealing with life threatening allergies.

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  • Qantas

    I have never flown with anyone else. For over fifty years they have provided quality service. Great staff. Its always a relaxed and enjoyable flight.

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  • Virgin Australia

    The first time I flew with Virgin Australia I was 21 and it was the first time travelling without the parents internationally. Virgin Australia were newly flying Internationally at this stage so it was a bit nerve-racking to say the least!
    But none-the-less, they were the cheapest airline carrier to America..

    We were thoroughly impressed with their service and everything they had to offer to us (My boyfriend and I). We came back to Aus raving about them!

    And now, with the change of Virgin to serve food and the like, we only fly with them Nationally! The smaller planes are not as delightful as they are the older planes without a TV – But in saying that we only have had this plane once on the Red-Eye when all we did was sleep! So I guess a win-win!

    Would definitely recommend nationally or internationally! They are a great carrier with lovely, helpful staff!!

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  • Only positive with Jetstar....the hostesses

    Paid for insurance on our flights in case we had to cancel. Didn’t realise there were conditions, plus $100 fee to make a claim. Hubby ended up having to cancel due to a beloved pet becoming sick and dying. This is not a good enough reason to cancel, no refund. To keep our money, we had to rebook, even though we have no future travel plans. Couldn’t rebook for the price we paid either, even though booking is 6 months away. Had to pay the difference between what we paid and the full price fares :/ only good thing about Jetstar is the hostesses. They are lovely, nothing is too much trouble. Flying Virgin next time

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  • Another perfect journey

    Just before Christmas we flew to Hobart from Melbourne with our 2.5 year old and our 9 month. I was nervous about the trip to say the least. But, we flew Virgin and the whole experience was amazing. We were made to feel so welcome both at the terminal and on board and the staff were very accommodating; offering to warm bottles and giving toddler extra snacks. The only airline we will fly with kids!

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  • Yes to Qantas!

    Qantas is my preference for International flights. I love that meals are included in the price, escpecially if you have multiple flights in one day or a long flight. I have found Qantas staff to be professional and approachable. I like that it is an Aussie Company providing incomes to plenty of Aussies around Australia and abroad. I have recommended Qantas to friends and family already because i honestly have enjoyed all my flights with them so far.

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    this AIRLINE out of
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  • Quantas

    Excellent service! Every time my family fly with them they go out of their way to make sure we are comfortable & have everything we need. I have mobility issues & every flight has been made as smooth and easy as possible. We don’t feel like they are put out by us at all. I recommend them to everyone

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  • Emirates Airlines - fantastic!

    I flew Emirates from Sydney – Lisbon via Dubai in August with my almost 2 year old. We booked a seat for him so we would have space to spread out which was a great idea.
    The staff were all very friendly, with some offering to take my son for a cuddle so we could have a break. The little one refused of course!
    Kids meals were served first, with plenty of snacks that could be saved for later.
    They also provided a baby amenities kit – wipes, bib, disposable change mat, baby lotion.
    The kids toys were also great – a snuggly blanket in its own plushy character carry case and activity sets.
    The staff also have a Polaroid camera to take photos during the flight.

    Overall a great experience with the staff and inclusions for kids. Would recommend and would fly with Emirates again!

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  • Emirates. A different experience

    I have never flown Emirates before, usually I prefer Qantas when flying long distances, however my travel agent too free reign and booked these guys instead. I was actually quite impressed with them in the end. They are punctual, pleasant, food is not bad, spacious (not a full flight from europe to dubai) and generally all ’round a great airline. Thumbs up

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  • Qantas is still the best

    It’s been a while since I took a Qantas flight (about to lose my silver status), but earlier this month I had to travel to Dubai for work. I am reminded of why Qantas is my preferred airline. Staff are friendly, planes either modern or modernised. Food is not terrible, economy seats a little too small for my liking. Flying home with them always makes me feel like I am on Australian territory before I arrive.

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  • Virgin. You'd think it was their first flight

    Before Jetstar was on the scene, Virgin used to be a really competitive airline, with value for money. Not any more. Not only are they hardly the cheapest anymore, but their service is just appalling. I recently took a flight from Sydney to Melbourne that was delayed FOUR hours. They didn’t even offer me a drink. The worst part was that they had known since the night before (i.e., 15 HOURS!) that my flight would be delayed, and they made no attempt to contact me to prevent me arriving at the airport 4 hours early! The food and the staff are not that any more either. Would no longer recommend.

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  • QANTAS

    I’ve flown both domestically and overseas with Qantas and I must admit that they are my favourite to fly with. The staff are great, the planes are comfortable and dont feel as squashed up as some of the other airlines and they always have a great range of refreshments. I’ve also enjoyed earning frequent flyer points both through flying and with Woolworths, so this has saved me money on flights also.

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  • Hawaiian Airlines

    Fantastic service and extras on other airlines are standard in the cost of the flight. I have used them not just to fly to Sydney but also as my airline of choice to fly to mainland America, it might take longer but the economy of scale of using them outrages the others. Plus their reward system is fantastic and you see excellent returns if you can get to the next level.

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  • tiger value for money virgin is also great

    we love to travel so i am always looking for a bargin in australia and overseas. Here in australia I always find great deasls with tiger and Virgin. Tiger is cheaper , if we go to QLD i bring some snacks for the kids and in 2hrs we are in coolangatta. Each time i get to the terminal it is quick and easy to get through. the last 2 times we travelled did not have to wait, everything was on time. Crew were great and friendly. Our bags arrived with us to our destination!!seats are comfortable. On return, checked in got our seats and did not wait too long .
    When flying with Virgin i also have have a great time. Seats are abit roomier but for short distances this does not phase our family. On cheaper tickets no food but once again does not worry us as i will be bring a snack for a 2 – 3 hr flight. Staff are helpful and flight went roughly on time. I will continue to fly both airlines. I get emails so keep up to date and plan early not to miss out on great deals around Australia and overseas. Look at my emails for a bargain.

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  • Flying a lot, leg room please!

    I often fly Jetstar, Virgin and Qantas interstate 6-8 times a year with my daughter. Biggest problem for me is my height and the legroom of my seat. Often my legs touch the chair in front and if they recline I’m in trouble because I pretty much get stuck. How can no airline provide ample leg room? Traveling with a child I’m never given the seat near the exit. Why are we always pushed down the back? My daughter is 5 and doesn’t cry or complain. I think airlines should put kids near the front to exit early. It’s the waiting that makes them anxious. Might be easier to fly superman style sometimes LOL

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  • Emirates

    I try to book with Emirates every time we fly from Syd to Chc especially when I fly with my kids as they love it. My son never gets sore ears when he flies with Emirates and the flight attendants are so great with the kids! I especially love how they bring out the kids meals first and provide activity packs for them. Knock on wood but we have been so lucky that there have never been any delays. You get 30kgs checked backage plus 10kgs hand luggage, whats not to love? The prices are also reasonable. Love flying Emirates!

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  • Thai Airways

    I flew from Sydney to London via Bangkok and was delighted with the cleanliness of aircraft, politeness of the crew. My first impression was a feeling of welcome, especially when seated and found a delicate white orchid tucked into the back of the seat in front. The service was impeccable, the food was attractively served and delicious and the drinks were cold. Flight was on-time and boarding and disembarkation was hassle free.

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  • Virgin Australia On Time Performance

    I regularly choose to fly Virgin Australia. My usual consideration is Price, Timetable, In Flight Service, On Time Performance. Virgin Australia consistently lives up to my expectations. My only minor criticism is the included snack, which I find is not always appropriate for the time of day or drink option ie two choices would be appreciated – snack pack with cold beverage & cake with hot beverage. Only a suggestion!

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  • LAN airlines

    LAN airlines mostly flies the south american route. We used this airline a lot to fly to and from Australian in the last couple of years, as well as domestic flights within south america. They are well priced, the stewards are nice, the food is not bad (some dishes are a bit awful, but we flew sooooo much with them). The planes are mostly modern – though they really could move to putting individual tv screens in their domestic planes. Overall, I’m quite happy with them.

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  • Aussie accent you can bottle

    I love jumping on a qantas plane on my way home from any destination. The accent alone makes me feel like I have already come home before leaving the airport. The stewards are mostly friendly (some shockers occasionally) and helpful. The food is quite good. The chairs ARE FAR TOO CLOSE TOGETHER, so it really does feel like cattle class, and the tickets are far too expensive what you get, but I’d still recommend them.

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  • Qantas still has it

    I recently travelled to New York with Qantas and I super impressed. The service was brilliant from purchase of ticket to check in and then the flight itself. The cabin staff were amazing. I was travelling with my sister niece and daughter and they made us so welcome and comfortable. On the way home my daughter had a little illness and they were fast to respond and took wonderful care of her. I always feel safe flying Qantas and they are.my airline of choice.

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